We unenrolled our 2-year-old from the PK-2 program after just three weeks, and unfortunately we cannot recommend this preschool.
At first, everything seemed wonderful -- very polished and organized -- but our actual experience turned out to be disappointing. Early on, our child got one "yellow" ticket for behavior. We asked about it through the BrightWheel app and were told no conference was needed, so we trusted that it wasn't a big deal. We also checked in at pickup for the next few days, and the teacher would smile and say our child had a good day -- so naturally we thought everything was fine.
A week later, we suddenly got a call to come pick our child up because of "unruly" behavior disrupting the classroom. We got there within 15 minutes, and a staff member we had never met before immediately handed us our child's nap-time things with a smile -- which made it feel like we weren't welcome back. This was in the middle of the week, so our child would've needed those belongings the next two days.
When we met with the director and teacher, no plan was offered, no strategies were discussed, and we left feeling like unenrolling was our only option. During this meeting, his teacher looked at us and said he was a "gift from God." Then, without skipping a beat, she listed every possible negative thing about him. The contrast was heartbreaking and left us feeling defeated.
I work in education and spoke with other teachers and therapists -- everyone agreed that a plan and parent collaboration should be the first step, not making a family feel pushed out. I was teary through the whole meeting, and only after we said we would unenroll did they suggest "trying again." To make it worse, my child's teacher walked away in the middle of the conversation without even saying goodbye or good luck.
Since leaving, we've enrolled our child in another preschool where he is thriving and happy.
What became clear is that this school prioritizes efficiency and appearances over genuine connection and communication. Interactions felt transactional. Pick up and drop off are like a Chick-Fil-A drive-thru. Daily updates were limited to a few photos on an app, with no real insight into how our child was actually doing. The staff and parent community also felt cliquey. Religious messaging and church events were emphasized more than individualized communication about our child's needs.
Overall, while this school may look "perfect" on the surface, our experience was that it lacked the warmth, transparency, and support for families whose children don't fit into a rigid mold. read more