Today was a disgrace, the place was overcrowded, dirty and if you were not there for a party expect to be treated like a second class citizen.
I really resent paying $8 for a toddler to get in, at 12 months the play area was barren and quite often filled with rough older kids and parents playing roughly and throwing things. So not worth it if you have a young one.
My older two had fun, they like the play area and usually have fun at these types of places. $15.50 which includes a small meal and drink was reasonable.
Adults food ok but overall cost over $50 for a couple of hours. Ordering the food we were told we would have to wait as the parties were their priority and boy do they pack them in, in the 2 hours we were there they called out at least 7 to 8 names blaring over the loud speaker into the children's area to go collect food, go back to their party room, wish them happy birthday announce cake etc so it was very loud and intrusive.
The staff are unhappy people who never crack a smile or serve you nicely.
Overall a nice moneymaker for them but they are definitely not in it to bring joy to others.
Toilets -ONE toilet for the girls and one for the boys for a full house packed with many many large parties on the go - RIDICULOUS.
No working disabled toilet which has not been working for at least a month as a friend was there a month ago and it was out of order then too. This I am sure is illegal or should be.
Would I go again, not in a hurry. read more