Dear Cameraq Solutions Team,…read more I am writing to express my disappointment with the way I was treated during a recent phone call with your store. I was attempting to place an order for a camera and was told it had to be completed through your website. I followed the instructions given by your employee, but the order would not go through. Instead of offering helpful guidance, the young man I spoke with became impatient, used inappropriate language, and spoke to me in a way that was both disrespectful and insulting--implying that I was incapable and suggesting I find someone else to help me. To make matters worse, I later discovered that the issue was not user error at all, but rather a limitation in your system--it appears you cannot bill an order to one state while shipping it to another. That is something your staff should be aware of and able to communicate clearly and professionally. Experiences like this are exactly why customers hesitate to support local, small businesses. Courtesy, patience, and basic respect go a long way, and unfortunately, none of those were demonstrated in this interaction. I hope you take this feedback seriously and ensure better training and customer service in the future. Sincerely,

I originally went in sniffing around for a used camera and boy do they have a selection. In…read moreconversation then about my 40 year old Nikon that had been damaged I discovered they do repair work as well. I came back with my camera and felt good about leaving it with them for an estimate. They were able to source parts quicker than I expected and suggested some other age related maintenance it needed and came back with an estimate which I found more than reasonable. As well as a surprising time frame to complete. 2-3 weeks later as promised I got notice it was done. Went in to pick it up and am feeling emotional because my camera which I purchased new in 1985 is once again beautiful!

Koerner Camera is the top camera house in Portland. They have a large inventory and can help you…read morefind whatever you need. They are super friendly and knowledgeable a do a lot for our community beyond gear rentals, such as film festival sponsorships, internships, workshops, and academic scholarships. We are lucky to have them!

we rented an EX3 for the day on short notice…read more everything worked out great. very helpful and friendly staff.

The work was done perfectly, the artistic packaging, and the time you took to individually identify…read moreeach chapter really showed a lot of care and patience. Its been a long time since I truly surprised my wife with a Christmas gift and it brought tears to her eyes. Wonderful job and worth every penny! My wife and kids have been enjoying watching the DVD's every night this week.

From the owner: Our focus is digital imagery preservation and transferring your VHS, Hi-8, Video 8 and mini DV to…read moreDVD format. We can digitally capture your old photos, 35mm negatives and slides and create custom photo slideshows for any special occasion. If you're an audiophile, we transfer 1/4'' reels, out-of-print vinyl LPs or cassettes to CD or mp3 files so you can enjoy them again. We also offer a wide range of multi-media services. Powerpoint presentations, video, and audio content can be formatted for web. Filming and editing oral histories, meetings, and presentations, scrolling credits and motion graphics.

After researching online and loving her work, I reached out to Melissa to request a photo shoot for…read moremy work portfolio (e.g. emails, LinkedIn, pending website) as I was on a job hunt. I'm not big on professional photos as I don't feel comfortable in an artificial setting, however, she did a great job making me feel comfortable! Considering I can turn into a statue for such a shoot, I really appreciated her suggestions on poses and posture as it helped me feel a little more giddy and relaxed. I really loved her approach in selecting photos and having an inside/outside option. I used one of the photos from our job hunt during my applications and did snag a job. For getting one's foot in the door, I think a first impression is really important and a photograph can be a part of that. Thank you, Melissa! I would highly recommend her to anyone looking for a highly talented photographer for their portfolio, professional shoot, etc.

Melissa creates exquisite photography for her clients. Her energy, vision and thought goes into…read moreevery frame she shoots. I am grateful for the work she has done for me and my clients--it truly raises the bar. I highly recommend Melissa's work. Check out her site and her capabilities. Better yet, call her.

Once upon a long time ago I did some work with Horace. Why now for the review? I don't really know…read more I appreciated our time getting to know one another before the shoot. It was about a half hour of casual conversation to get to know me and help me feel at ease. It worked but that's where it stopped. I was under the impression that he was going to pose me and do 10 or 20 or so shots and call it but no. That isn't what was done. Instead I went through this long tedious session where I was expected to pose myself like I was a professional model or something where he then moved around for angles. It was embarrassing at best and out of about 100 shots, one was usable. ONE. I'm sure his work is good for some things but this wasn't one of those. I cannot recommend this photographer for the type of work that I wanted but it might work for you. I just think he could do better at finding out what can work for you as an individual based on your needs, personality and abilities from the interview process. On that he completely misses the mark.

Horace's skills are not only in question here it is his ability to serve customers that is severely…read morelacking. We had a photo shoot with him which went fine but we spent the first 30 minutes going over his background and ours which just prolonged the photo shoot for no reason. We ordered the very expensive photos from him, which took over a month to receive and when we received them one of the photos was bent (and it just happened to be the largest, most expensive one). When we emailed Horace he explained he had no control over the postal service; however, he did not send them insured or even sandwich the photos between 2 pieces of cardboard. He put them in a larger packing envelope with one piece of cardboard on the back of the photos so the damage seemed inevitable. He never offered to replace the photo, and also f'd up the order for our other photos. It took another month for him to send out the correct replacement ones. His photography skills are average and his customer service skills are dreadful at best. I feel like we could have received the same photos at JC Penney or Sears for 1/4 of the price and not had to deal with his attitude of no gratitude. Take your hard earned money elsewhere! ***In response to the reply from Horace his "sitting fee" was donated by himself to our company and I was the winning bidder and paid dearly for it. The outlandish fees we paid for individual photos were not included in the "sitting fee." As he advises the new prints were made but they were not the original 8x10's that we paid for, and were much smaller. The replacement prints were less expensive on his part, but we just wanted to get what we could since we knew he was not going to work with us. As far as "mistakes happen" that is not an acceptable excuse since he apparently has no clue that USPS does not care if it says "do not bend" (DUHHHH) on the envelope. Someone with any amount of business acumen would send pictures "insured" and would ship them encased in something sturdy, but not Horace. Also the pictures took forever (1 month plus) to be replaced because of some excuse of his, and the originals also took over a month to get to us. As I said before, take your money elsewhere since his reply is feeble at best in addressing the concerns of his customer.