After hearing back from the owner laurie i feel heard and seen. they are going to put in a real…read moreeffort to fix the issues i had. I recomend going to see the owner but definetly would avoid azialynn who orignially did my hair.

No they are so booked out and don't seem interested in new clients. The lady who answered the phone…read morewasn't even nice about it. Kind of nasty Boring Not nice

I just moved to the area and I'm so glad I found Viva! Susan was my stylist and she was wonderful…read more She put me at ease the moment I entered the salon, and she was friendly and thoughtful as she worked her magic. I came away with the best haircut I've had in a long while, and I'm looking forward to returning when the time comes. I've moved around the country a lot, and finding a new stylist is always stressful, so I'm happy I got it right on the first try this time!

I have gotten my eyebrows done a thousand times at different places, but no one could clean them up…read morethe way I really wanted them too.. I had an appointment with Stephanie today. I have never had someone pay such close attention to detail to my eyebrows before. They came out beautiful, better than ever, and I was overall very pleased with my experience! I will be a returning customer for sure.

Great Salon! Excellent customer service, right down to answering the phone!…read more Caitlin is superb with my color and foils! She is a true professional! I go blonde, and she has cleaned up another Salon's mistakes. She is patient with me, and always understanding. I can be a difficult customer at times, (picky about my hair) and Caitlin is always attentive. I have been there three times. My hair looks and feels great! I would give TEN stars if I could. I would urge anyone that loves their hair to look great, to go to Illusions Hair Salon in Mashpee, Ma.

My younger sister rarely treats herself to salon appointments, so this was supposed to be a special…read moreexperience while getting ready for a military ball. Before the appointment, my mom even sent inspiration photos and explained that my sister has very thick hair. The goal was simply to avoid a heavy, blunt cut that would puff out at the bottom...common concern for thick hair. As the haircut progressed, it started looking like exactly what she had hoped to avoid. My sister politely asked if the finished cut was going to be very blunt at the bottom because she was getting a little nervous. Instead of reassuring her or talking through the plan, the stylist responded rudely and then walked away to speak with her manager. When she returned, she said, "Here's the thing. I'm going to finish what I'm doing and then you're leaving. We're not going to charge you." Imagine hearing that while you're sitting in the chair with a partially completed haircut. My sister was completely caught off guard. She isn't confrontational in the slightest and she immediately began crying. Through tears, she simply asked if someone else could at least finish drying or styling her hair for the event she was preparing for. The answer was no. She was told to leave. She walked out with wet, unfinished hair, got into her car and called my mom, sobbing. No one should leave a salon feeling embarrassed, rejected, or humiliated, especially after asking a reasonable question about their haircut! Waiving the charge does not erase the way someone is treated. Kindness, communication, and professionalism cost nothing. I sincerely hope management reflects on how this situation was handled so no one else has to experience what my sister just did. I'm writing this on behalf of my sister because she's understandably upset and is busy trying to salvage her hair before the event. To make matters worse, she's now left with a haircut that looks nothing like what she requested and exactly what she had expressed concern about during the appointment.

I went to get a haircut just asked for simple cleanup. I walked out with a terrible looking bowl…read morecut that I immediately had to go get fixed somewhere else. They weren't helpful smelled like cigarettes, just an awful vibe in the salon. Do not recommend at all awful horrendous.

Terrible. Absolutely terrible! Jeanie has no idea how to cut hair. Her "fade" was messy, and…read moretrimming on the top was inconsistent. Left a patch of buzzed hair in the back. She knew that she messed up in the back, and proceeded to say that I had a skin issue / disorder that may have resulted in this "patch" and redness... wtf?! When I asked to see the back, she positioned the mirror at an interesting angle so I wouldn't see the mess up! Weird experience. I do NOT recommend going here.

I'm actually reviewing for my wife. She booked an appointment to see Brigid and looks stunning…read more Don't get me wrong, she looked great when she went in, but literally when I went to meet her at 99 after the appointment I walked right by her thinking I wonder who this hot chick is sitting alone at the bar. If I was a betting man, I'd say there might be a little bit of color, little bit of cut, and a blowout in there at the end. Seriously though, it looks really really good. I am even more excited for date night with my wife. Nicely done.

most people walk into a salon with an idea of what they want. more often than not it doesn't look…read morelike what you expect until now. I went for a color and cut. my stylist Stephanie was patient, looked at pictures, and spoke with me about my wants and expectations. she was honest about what was achievable and what was not. she totally hit it out of the park. it was exactly what I wanted and envisioned. I have never loved my hair more. highly recommend this salon for all your hair needs.

My appointment was for a cut and balayage - let me just say: I left feeling wonderful. The stylist…read moredid a great job. She was very attentive to my requests and wishes for cut and color. Everyone in this salon was kind and it has a very warm and calming feel - which is nice because I find most salons feel cold and rushed. If you're looking for a spot to get your hair done, this is it!

Called in earlier today for an emergency bang trim. I had decided to grow them out and threw in…read morethe towel within three weeks. Taylor was wonderful. I always have good experiences here. Clean friendly. over 30 years with my last stylist who retired it could've been traumatic, but it has not been. They are all wonderful. I see Maddie and Maggie and today, Taylor.

Recently saw a woman with a great cut and she recommended Chelsea at South Cape Village Hair and…read moreSpa. I made an appointment and today she did her magic on my hair! She's so skilled and has that artsy eye......she did a perfect job. Fantastic....she made me feel beautiful with this cut. Many thanks Chelsea!

pretty disappointed with my appointment. i went to get an updo and it felt very rushed. the entire…read moreappointment was no longer than 20-30 minutes. my appt time was 2:30, i arrived early at 2:10 and was paid and walking out by 2:40. i showed an inspo pic and was told "we'll see what we can do" which didn't make me feel great. she threw up my hair without even considering how it looked in the front, i had to stop her and ask to take out the front strands so the pieces met in the middle and framed my face. of course it still didn't look great and the pieces were uneven and the part wasn't in the center. then the updo was nothing like the inspo pic, which had i known she wasn't able or confident in doing that style i would have pivoted. i was told she was being detailed to make sure the pins were hidden but when i got home and took a closer look i could see them all. i'm frustrated i didn't speak up more.

Corina at the Mashpee Beyond Beauty salon has been doing my highlights & color & cuts for a few…read moreyears now and is just top notch. She is very talented, experienced, and professional. I'm 51 yrs old and my hair comes in brown & grey now naturally at my age but she has it a gorgeous strawberry blonde color doing blonde highlights w/ strawberry "low lights" but just as strawberry color mixed in really and with no damage. I just got my hair refreshed w/ her and it's all naturally wavy like it should be no damage at all looking & feeling just great

I got my hair done by Kevin and it did not turn out right. His foil placements were lazy and he…read moredidn't bleach the full strand of hair leaving me with brown in the middle of blonde at some parts of my head. The blonde was also too yellow. The highlights were so chunky that I was embarrassed to leave my house. He said he couldn't blow dry my hair because his neck hurt. I left with a soaking wet head of hair. He was nice so I was sad it turned out this way. I was able to get a partial refund so that is good. If you are blonde I would not go to Kevin.

Anne Marie had been coloring and styling my hair now for eight years and she is AWESOME!! I always…read morefeel great (and beautiful!) when I leave her chair. She is very talented and always accommodating to my requests. The salon is a very happy and vibrant place thanks to the oversight of Jill, the owner, and Amanda at the front desk who keeps everything running smoothly. All the stylists here are very professional and work very well together which adds to the "good vibe" of the salon.

For 25 years Donna has always kept me looking great. I always get compliments about my hair. Donna…read moreworks magic with my thick curly hair. Lastly, the salon and everyone are friendly and professional. Don't wait -make an appointment now

Anna was great! Highly recommended. Asked great questions. Salon is clean and modern.read more

After years of $120 haircuts in NYC, I Am a huge convert to…read moregreat clips. In and out quickly and when I leave my hair looks as if I had stepped out of my old NY Salon. Plus the staff could not have been more gracious and helpful when I lost my earbuds. The place is pristine and the staff is warm, help and oh! gives Great Clips!