For a positive experience, I strongly suggest that you ask to work with Aaron Harding. He's…read morefriendly and respectful. Because of him, I have had a great car purchasing experience at Western Avenue. Like it has been written in a few reviews, there are some unprofessional folks at this dealership. There was also an instance when numbers were changed, and I was suddenly asked to pay more. However - Aaron repeatedly stepped up and intervened, making any upsetting moment better. Don't let his gentle demeanor fool you. Aaron is a trustworthy and experienced salesman. I went to this dealership to get a car, so that I can drive foster kids around, and Aaron helped to make that possible for me. Aaron's the best. If you go to Western Avenue Nissan, work with him. PS: Thanks to Ruben Juarez too!

BEWARE! This dealership uses deceptive add-on practices. They insisted that I had to pay for a…read morepre-installed add-on (which I did), and then later said that the add-on was optional. To add insult to injury, they said that they do that so they can go with the buyer who will make them the highest profit.

I had the "PERFECT EXPERIENCE " here at Car Credit Center…read more From Abel Aguilar to Felix Nieves who worked with me ,From the 2017 Hyundai I chosen thru payments and Insurance very well Professional Service from point A to Z with no pressure Very Good Job I Salute you

Professional time wasters, came in early February accompanied by my partner. I was told I was…read more"pre-approved" by Ray but due to me recently getting a new job to SOLIDIFY the deal I was told to verbatim "Come back with a full checkstub and you're good, you're already pre-approved." this was after suggesting a co-sign from my partner, fast forward I supply the checkstub and do the application and no decision just them looking for MORE income and once again trying to get a co-signer. I would only come here if you have decent credit and don't mind working with people that half ass their job and doesn't try to work with you.

We bought our 2027 crv here and was done quickly and professionally Benny Alvarez was good. Good…read moreplace to buy.

I went to Honda City Chicago's service center for an oil change and later noticed that some…read morepersonal items were missing from my glove box. The items were worth less than $20, but the value isn't the point. After years of doing business here, this experience has cost them my trust. I'd also recommend getting a second opinion before agreeing to major repairs. On more than one occasion, I was told my car needed repairs and services totaling over $2,000. Technicians at other Honda dealerships and independent mechanics later disagreed with those recommendations. I can't speak to anyone else's vehicle, but I'm glad I checked before authorizing the work. Even routine oil-change visits seemed to come with additional repair recommendations. After I declined them, I received letters offering discounts on the same work, and I was also approached about insurance. Based on my experiences, I won't be returning. I encourage others to review any recommended repairs carefully and get a second opinion before committing to expensive work.

South Chicago Dodge Chrysler Jeep, Inc. Douglas & the…read moreAMAZING SCDCJ team did us a top-notch, honest solid by their Service Dept after we experienced an unexpected and catastrophic break-down 480 miles away from home. We had our vehicle towed in, they could not have been more helpful or understanding. They got to work right away, came in under quote, and finished in record time for the size of the repair. There were countless kindnesses given by all. We cannot say "Thank You!!" enough. What an amazing experience out of a completely stressful vehicle break-down so many miles from home. Just an extraordinary experience with Team Dial. Deepest thanks to each of you. Sincerely, The McQ's 05 Oct 2026

Unprofessional Communication and Lack of Full Disclosure…read more I brought my car in on Friday, Nov 14 and was told the part I needed would arrive on either Nov 15 or Nov 18. I asked Juan to call me with an update either way. No call came. On Wednesday, Nov 19, I called for an update and was told the part still wasn't in, that someone would pick it up, and that my car would be ready that evening. No follow-up. On Thursday, Nov 20, I called again and was told the car should be ready after a brake check. Because promised callbacks had never happened, I called back at 3 p.m. and got no return call. When I asked directly if the car would be ready that evening, I was not given a yes/no answer--only vague responses telling me to wait for his call. At 4:45 p.m., Juan finally called and said it was ready. Since I had been told not to come without his call, I had already cancelled my ride and couldn't get there. When I picked my car up this morning, the total was $28 more than what Juan repeatedly quoted. I also raised a July 2025 issue: I paid over $1,000 for brakes sold by Douglas without being told the cheaper pads contain more metal and often squeak. Juan said Mark would call me to discuss the lack of disclosure. That call never happened. Multiple missed updates, unclear communication, undisclosed product issues, and inconsistent pricing. Based on this, I cannot recommend South Chicago Jeep/Dodge.

I am hoping this is the correct Sam's Auto Sales. The address we went to was at 6815 S. Western…read more BUT I must say Frank was awesome! We were able to walk around the lot and not be harrassed by a "sales" person. We found a great vehicle at a great price and it had some issues and Frank took care of all of them! They really help my son with the financing and found him different options that would suit what he needed. I would recommend Sam's to anyone who ask.

From the owner: we have all kinds of vehicles.read more

Just bought a brand-new Car from this place. Thank you.I am so comfortable with my payment. I will…read moredefinitely recommend these guys to my family and friends. They have a huge selection of cars and trucks. Very polite staff.

I walked away from this experience feeling like I needed to bathe. These are not honorable people,…read moreespecially Lenore and Linden. After being promised a price on a car if I left to go home and print out rebates. I came back to a different price. They did not stand behind what was advertised, even after I showed them emails that THEY SENT! Just a bad experience all around.

Drove 40 minutes to Webb from the city on a Saturday morning to look at a 2010 Lexus HS250h with…read more71K miles I saw on cars.com that I had been looking at for about two weeks but that the dealer had just dropped the price on to move the day prior. Was in and out with the vehicle in about an hour after a test drive, a request that they let me take the vehicle to a nearby mechanic I found on Yelp (John's Automotive FTW!) to make sure it had a relatively clean bill of health and no surprises. The guys also threw in a full tank of gas and a car wash before I left. Was treated really well. Thanks Webb staff.

My husband and I got our suv from Webb Auto Outlet and everything went so smoothly. The staff at…read morethis dealership was fantastic and had great attitudes. We work with Sam and he went up and beyond for us. We honestly feel like we made friends. Very knowledgeable hard-working people here. I highly recommend.

Thank you I love my Tahoe will be back for my second truck and definitely sending my family to you…read morefor theirs!

I have been buying cars from this dealership for over 16 years and always great service and car…read morethat runs great my car that I drive now is a 2016 corolla and I love it I will go soon to buy another car I highly recommend this dealership it

Do NOT work with BURNELL. I gave this man my car in August 2020 to fix the timing chain. Had to pay…read morehalf upfront. I did not get my car back, after numerous excuses, until January of 2021. He did not ask for the rest money for the timing chain but he did say he did a tune up on my car. I paid him for the tune up. A couple weeks later my car break down again. I didn't take it back to him this time, I took it to Pep Boys. I needed a tune up and camshafts replaced(he replaced this on my car previously and they said it was placed incorrectly) . If I had to do all this again I would've just took my car to pep boys. You try to save a little money but in the end spend way more.

From the owner: Auto sales Body work…read moreAuto repairs

I was looking for a safe, reasonable, reliable car for my daughter who was going away to college. I…read moresaw a good deal on a car on TrueCar.com and called Rocket Auto Sales to see if they still had it. When I found out they did, I raced over there to check it out. Tony, the owner, helped me out. He seemed very honest and trustworthy and made me feel comfortable. He gave me a Carfax on the car and a great price on it. My daughter loves her car and we've had no problems with it! Being a woman and having to look for a car could be a horrible experience. it's hard to find a dealer you can trust and who won't take advantage you. But this experience was really refreshing! I'd totally get another car from Rocket Auto Sales and recommend them! Thanks Tony!

If I could give negative 5 stars I would I bought a 2016 colorado from this dealership 3 months ago…read moreand I was told that it needed a new motor because the motor was abused it was never disclosed to me these people are scammers.