Good quality work and excellent craftsmanship at a fair price. The job was completed as described,…read moreon time, and as quoted.

Non responsive- don't waste your time. Communication is Non Existent. If you're looking to…read more build a new deck, look elsewhere. Workmanship looks good, but the commitment is missing.

Replying to Mr. E response to my review. I called customer service to confirm exactly what the…read more"FREE QUOTE" included and was told the electrician would go up on a ladder to inspect the ceiling fan and electrical components and provide a written repair quote. Once the electrician gained entry to my home, no inspection was performed, and the visit was instead converted into an attempted upsell to a paid diagnostic. This conduct reflects a classic bait-and-switch. The "FREE QUOTE" was used to induce the appointment. This conduct implicates multiple consumer-protection violations as outlined below, including heightened concerns where deceptive in-home solicitations affect senior customers: - Bait-and-switch -- promising a "FREE QUOTE" to induce an appointment, then substituting a paid diagnostic once access to the home was obtained, in violation of 815 ILCS 505/2B and FTC Act §5 (15 U.S.C. §45). - Deceptive and unfair business practices -- materially misrepresenting what the "FREE QUOTE" included and failing to provide the promised inspection and written estimate, in violation of 815 ILCS 505/2 and FTC Act §5. - Material misrepresentation -- the scope of the "FREE QUOTE" was a material term that influenced the decision to schedule the appointment and allow entry into the home, actionable under 815 ILCS 505/2. - Deceptive inducement and reliance-based harm -- the misrepresentation caused reliance before any payment occurred, which constitutes legally cognizable harm under 815 ILCS 505/2 and federal unfair-and-deceptive-acts standards. In-home solicitation violations -- deceptive conduct occurring inside a consumer's residence, which is subject to heightened scrutiny under FTC Act §5 and Illinois consumer-protection enforcement standards. - Senior consumer protections -- misleading in-home solicitations and high-pressure upselling affecting a senior consumer trigger enhanced enforcement priority under Illinois Consumer Fraud Act (815 ILCS 505/2) and federal consumer-protection policy concerning older adults.

Called them, very nice & seemed reasonable. Made an appointment, received 2 texts & an email…read moreconfirming the appointment. Day of the appointment, NO SHOW. I call their number & they told me 'oh we don't do that kind of service, didn't someone tell you?' I told them that's not what I needed and if that was the case, you could at least notify me that you weren't coming. Missed a half day of work for this? Never again.

We initially had a great experience with Handy Hero. Roman was punctual, professional, and fixed…read moreseveral items during the first visit. We were pleased. However, he couldn't repair one cabinet hinge due to a broken piece and asked us to purchase a replacement. In the meantime, he adjusted the other hinges that were working fine, which made the cabinet doors function worse than before. On his second visit, he said the part we bought wasn't correct, took a sample with him to purchase the right one, and again left the doors misaligned. After multiple calls and messages over several weeks, we've received no follow-up and no return visit to complete the job. It's disappointing because the first impression was so positive. We were hoping for a better outcome and a repair company we could rely on for years to come. Unfortunately, the job remains unfinished and our cabinets are now in worse shape than when he started.

I called Roman at Handy Hero to install shelves for me when another business bailed on me at the…read morelast minute. He was able to complete the job the next day after I called and gave me a reasonable price. Also he was punctual, communicative and courteous. I'm really grateful to have found this business and I would definitely choose them again.

Grant is a professional who operates his business with integrity and a strong customer focus. He…read morehas helped me with several issues over the years, ranging from a leaky faucet to replacing a garbage disposal unit that was at the end of it's life. He's always punctual, works to understand exactly what the problem is I am having, and suggests several options for me to choose from on how to fix the problem at a fair price. I would strongly recommend his services in the Lombard area. With the recent boom in Private Equity-owned combination HVAC, Plumbing, and Electrical companies in the area, you'll not find a better run locally owned plumber.

The plumber arrived late for appointment. He did not seem very knowledgeable. He kept muttering to…read morehimself and also kept repeating everything he said to me. I had a leaky shower faucet. He looked at the leak and went to Association office of my condo building to request a water shut off to change a cartridge. He was told the shut off would have to be scheduled. He came back to remove cover to see if I had a shut off by the cartridge. I did not. Even though I did not have a shut off he decided to remove the cartridge anyway, but was unable to turn it. Then he said if he was able to remove the cartridge everything would get quite wet because the water wasn't able to be shut off. Then he said he didn't want to get wet and would not try to remove the cartridge. He told me that he would have to return in 3-5 days when the water shut off to my tier could be scheduled. Since he could not remove the cartridge he decided that it was on too tight. He told me I would have to soak rags in vinegar and wrap them around the cartridge and keep rags wet until he returned. He told me if I didn't do this that he might have to go into the wall in the hallway to get to the cartridge. I told them that he would have to get permission from the Association to do something so drastic. The Association told him no. Then before he left he told me to keep the bathroom door closed and leave the ceiling fan on until he returned in 3-5 days. He closed the door. I told him that I had the fan on but wasn't sure it was even working. He did not check the fan and closed the door. When he left, he left muddy boot prints from my bathroom all the way to my front door. When I responded to the ad on Yelp the price to come out was quoted as $69.99 to come out. When he replied to my email he changed the price and said it would be $39.99, but before he left he changed the price again to $69.99. I am a disabled senior citizen dealing with a stranger in my unit and was afraid to question him. I notified his company about the mess he made and they said they had no one to clean it up except him. I told them I did not want him coming back at all because I didn't trust him. I also talked to Association office and we decided he was not competent and that he should not return. I hired a different plumber to come and look at the faucet. They came and found the bathroom door closed and asked me why it was closed. I told them that Preferred Plumbing closed the door. When the door was opened my entire bathroom was dripping water - from the ceiling, down the walls, dripping from the light fixtures and my medicine cabinet. All of the knobs on both my medicine cabinet and my vanity were corroded from the dripping water. The paint was pealing off some of the walls and bubbling up on others. The stain on my medicine cabinet was also peeling off. The floor was so wet I had to put towels down so this plumber could have access to the leaky faucet. Even though I had told Grant that I didn't believe the fan was working, he never checked it before he closed the door. The light fixture was blinking off and on. The new plumber told me that the water probably got into the walls and may have shorted out the wires. Even the floor tiles were coming up. The bathroom door was so distorted from the excessive water it had absorbed it had to be forced to open it all the way. I have been back and forth with Preferred Plumbing explaining the discrepancy in the pricing and the amount of damages Grant caused by closing the door, but they decided that Grant was not at fault. They also refused to adjust the pricing even though I sent them a copy of the email that Grant sent to me quoting the price as $39.99. When the new plumber came he had no problems removing the cartridge even though I had been unable to apply the vinegar soaked rags that Grant insisted were necessary. I would not recomend Grant or Preferred Plumbing to anyone. They changed the pricing and caused a lot of damage to my bathroom. They accepted no responsibility for the price changes Grant made and refused to take responsibility for any of the damages that Grant caused by closing the bathroom door without checking to see if the fan was working even though I told Grant that I did not believe it was working.

Did the special A/C tune up they had for the spring. Super easy to set up appointment. Tech came…read moreout and looked everything over and gave an honest evaluation of everything that was needed. Gave price upfront of extra services and did not pressure to buy anything. Tech kept me updated on everything with pictures. Overall a very good experience

So far two fantastic experiences. First one they spent a couple hours trying to diagnose my…read morefurnace acting up. Turns out it was my air filter being too restrictive. Tried to tune the furnace anyway to accommodate it, which was actually kind of fun to watch all the different ways it could be done. No other HVAC technician I've ever worked with before has done that. A/C maintenance went great too. First company I've ever hired that didn't try to sell me an entirely new unit just due to a faulty capacitor. Even gave me the model number of the capacitor to replace if I want to save money and do it myself (I'm reasonably handy so it's something I'd probably do). I'll be using them for as long as they give great service!

Always great work and dependable everytime we need services. You can count on great work and…read moretimely appointments.

From the owner: MB Tech Heating and Cooling we are here to give fast, reliable and affordable service for both…read moreHeating and Cooling your home. Call or txt anytime. We would be happy to help!

J&M installed the roof of the Villa Park home I recently purchased, in 2012 according to documents…read more I've spent around $5000 fixing leaks and ceiling / wall damage in it in only the first year I've lived here. Roofs do age, and it's understandable there will be leaks once in a while especially in bad weather, but this has been consistent and all over the house. I also can't *reach* them by any posted number or the one in the paperwork from the purchase. I'm about to have to buy a whole new roof from another company to replace a 9yo tear off. I'm so frustrated.

John came out today for what I thought was a leak. Turns out, it was just old backup from clogged…read moregutters, no roofing repair needed. We did need a few things resealed and he did it all, including some paint touch ups in under an hour! It was perfect for me since I could only be home on my lunch break. Very good service.

The entire project_ straightened the garage repaired the foundation, reroofed it , put a back door…read morein and installed motion lights, and gutters.

Owen is hands down the most professional certified in all aspects roofing contractor in the area…read more Starts with Scott Owen gettin the multiple estimates to you asap. You get many options to choose from. We needed 4 velux skylights and a roof. Owen is a certified velux installer and recommended by them as well, so it was a no brainer to have the roof installed with the skylights. They sent out a crew and finished the roof and skylights in one day! We also opted for new gutters and downspouts with the "gutter dome" leaf guard system that they are also certified on installing. That was completed on the 2nd day. I've worked in the trades my entire life and I can tell you there is not a better company than Owen. 10 stars for sure. Highly recommended!

Based off of personal references, we called T King Construction for several handyman projects…read morearound our house. Tim professionally, affordably and beautifully handled varying projects - he can do it all. We are grateful for Tim's response time and working time - he gets right to the job and is skilled at his trade. Our home is blessed from his time here, and we will 100% use Tim again in the future.

From the owner: Our process ensures the highest level of customer satisfaction. read more