Wonderful providers, staff and care I no longer live down the street but still go here for my…read morecare. I always feel heard and not dismissed. Thank you!

I have been seeing Dr Kaplan for well over 20 years. Very caring & kind. Listens, good…read morerecommendations!

I have recently been accepted into an internship programme that requires a skin TB test and a…read moretetanus shot within a month. Coming from a country where you walk into your family doctor's office and would be seen in 20 minutes, figuring out how to utilise my medical insurance was a challenge, but it was all worth it because I found Dr. Threewitt. She was extremely kind and informative, very good at giving information according to the patient's background--after I told her I took psychophysiology in college, she began talking about the quit-smoking drugs in a way that is more technically satisfying and therefore time consuming than I expected a hurried and busy American doctor would be willing to do. The staff was wonderful. As mentioned before, I am completely, actually PAINFULLY, ignorant of the American medical system. I was full of exceedingly strange questions and was dumbfounded when they were answered. Whenever the nurse returned, I'd ask the poor dear sweet girl about the forms, "what exactly are they asking me in this legally correct but logically contradictory sentence?" Never once did she frowned at me or threaten to kicked me out of the office. Bless her. Another thing that I found very wonderful is that the office was willing to work with my time line (the internship did not leave me months to wait for an available appointment).

I have been a patient of Dr. Threewitt for around 10 years. Allow me to begin by saying, I am low…read moreincome and instead of paying for insurance through my company, I would easily qualify for Obamacare or other assisted insurance programs, but I REFUSE because I am too afraid of losing Dr. Threewitt as a doctor. Over the 10 years, she has been nothing but helpful, informative and always willing to sit and explain things to me in detail or answer any questions I have! She has always referred me to the right doctors, if a specialist is needed, and they've always been great referrals; I trust her COMPLETELY with my health and body. To address the person who accused her of being a pill pusher- I realize that review was posted back in 2011, but even back then, that comment is so far from the truth! I was diagnosed with a pinched nerve and fairly severe arthritis in my back in 2006. Dr. Threewitt, before even offering any type of pain prescription, pushed me to go to physical therapy and also gave me exercises to do at home to help alleviate the pain. As the years passed, the physical therapy was not helping as much and I REQUESTED that some sort of pain medication be prescribed to me to help me get through my day or sleep better at night. Even when I requested this, she still tried to suggest other options other than prescription drugs, she expressed to me her concerns about addiction and the damage that prescription pain pills could do to my internal organs. She really did everything in her power to keep me from using prescription meds for my back. So, I know first hand, she is NOT a pill pusher in any way. I absolutely love her, I feel like she's a part of my extended family, I am always happy to see her and never feel embarrassed to ask any questions, I feel more comfortable with her than any doctor I have ever been to and would recommend her to anyone who asked for a referral to a fantastic doctor!

All of the previous 1 star reviews are completely true and valid!…read more I am writing this review on behalf of my brother who has a slight mental disability. Dave has been a patient of Dr Harpole for 10 years and has always expressed to me how rude the lady at the desk was but I tried to give it the benefit of the doubt. In the past Dave was diagnosed as Pre-diabetic and has both diabetes and heart disease in the family. Blood work was done two months ago and because of Daves work schedule and the Dr's shortened hours, he was just now able to schedule the bloodwork review. Going in, Dave had mentioned that he had seen a urologist regarding a prostate issue and was scheduled for a procedure to recify the problem. Dr Harpole discussed the prostate problem and then an audible "buzzer" went off signaling the end of the appointment! Dr Harpole not only rushed him out of the office but refused to even address the 2 month old blood work telling him he now needed to make yet another appointment to go over them!!! When he asked Sandra at the desk she refused to even give him any copies until Dr Harpole "released" them. The Dr did manage to litterally scribble on a piece of paper a couple of notes regarding the results and all we could make out was "borderline diabetic." Daves father passed due to complications from diabetes and Dr Harpole is well aware of this! I then made a call to Sandra asking what had happened and she told me she could not release anything without the Dr's approval even though that's what the appointment was scheduled for in the first place. The prostate issue was completely taken care of and under control. Here's the whole crux of the experience...Dave's urologist whom he had only met one time actually took the time to call me from HER HOME and spend 20 minutes talking to me to find out more about Dave because she's a doctor who CARES and is in practice for all the right reasons. I remember delivering UPS to Dr Harpole back in 1981 and thinking it's probably time to retire since there seems to be an obvious burn out issue here. I will also be contacting John Muir and the Medical board regarding his practice. Please don't waste your time or money dealing with this business and hopefully this will save at least one person the experience. Thanks for reading...

If there is a negative stars rating I will do that!!!!!!!!!!!!!…read moreThe worst doctor office I ever seen in my life, in my 1st visit to the office, I wasn't even welcomed, front Desk person, the Doctor himself is very rude!!!, I was shocked They tried to over charge me for normal office visit copay, they said it was emergency!!!!??? go figure... I called my insurance and American Board of Medical and file complain again this office, both said: that's not right for them to over charge you for office visit copay, they were surprised by Dr Patrick Harpole office behavior. ******PLEASE STAY AWAY FROM THIS DOCTOR'S OFFICE BY ALL MEANS NECESSARY, NOT WORTH IT, TOTAL WAIST OF TIME******

Dr. Katz has been my Ob for around the last 5 years. He has always been thorough and made me feel…read moreprioritized as a patient. Due to random timing he did not deliver my first baby but I made sure to schedule my seconds induction date while he would be delivering and thank God for that. If wasn't for Dr. Katz quick thinking, I don't know if my baby would be here today. His wisdom and attention to detail saved my baby's life.

Ohhhh man where do I start this guy is at the emergency room in Walnut Creek if he os your dr run…read morestay way most hostile and bad treatment from a Dr we have ever seen his medical license should be revoked. Will definitely contact hospital and license board heard this is not his first time doing malpractice

Dr. Chandler is primary care for my wife and I. She does a great job of listening and makes solid…read morerecommendations. Very knowledgeable, kind, and caring. A couple years ago I had an infected boil. She didn't simply refer me to an urgent care office. She took care of it herself. Got the antibiotics ordered, set up a drain tube, bandaged it up, told me how to take care of it. No extra charge beyond my normal copay. Her office staff is professional and I rarely have to wait more than a few minutes. Amazing!

I think patients should be told that they might respond better if given expedited, up to date…read moremedicines at the dosages recommended and specialists care.

Worst, most unprofessional doctors office I've ever been to. The nurse practitioner ordered a not…read moreso common blood test for me due to family history (she didn't even know which was the right one she had to check Google). She ended up ordering the wrong one that my insurance didn't cover. Instead of the office taking care of it with my insurance, the front office manager insisted I had to call LabCorp and deal with it with my insurance on my own. She is extremely rude by the way. Even my insurance company apologized on their behalf stating they should have been the ones to contact insurance because how would I know what questions to ask, I'm just the patient. The insurance company put me on hold while they called the office directly and told the office manager that they needed to handle, and it's not on the patient. Basically after a lot of back and forth the office said there was nothing they can do. Didn't try to order the correct test, didn't try to work with the insurance company. Nothing. Also the doctors office is a renovated house. The doors to the rooms have huge gaps and everyone can hear your business.

Dr Rick has been my primary MD for a decade. Always caring, cheerful. Great patient interaction…read more Truly cares about my well being! Staff is patient and caring.

I have been seeing Dr. Makhoul for many years and he is a wonderful physician. However, I give a…read moreone-star rating on front office accessibility. It took me two days to reach a "live" person regarding two health issues. It appears that when you call into the office you are automatically connected to voice mail.

I have been going to Dr. Makhoul for years and I can't say enough good things about him and his…read morestaff! Whether it's for a specific issue or a routine annual physical, I have the upmost confidence in Dr. Makhoul. Dr. Makhoul takes the time to address my questions and concerns and reviews my chart ahead of my appointment and is prepared to discuss my health and well being. I highly recommend Dr. Makhoul!

If god forbid you are in need of vascular, cardiac or thoracic surgery this is the place to go to!…read more This group of surgeons are the most caring and knowledgeable group I have EVER seen! They take care of every patient like they are their own family members. They spend so much time explaining the procedure, following up and keeping the family informed during the entire process. Having heart issues run in my family, I can't even say how at ease I am to have such a great cardiac surgeon group minutes away. I would never let my family go anywhere else! I have seen them first hand work miracles and rescue many lives! We are so lucky to have this team!!!

I've been a client of East Bay Cardiovascular Thoracic Associates since 2010. Typically I see Dr…read more Ricardo Aguirre, M.D. for my dialysis access. First with a fistula and now a graft. Dr Aguirre, is amazing and always takes such great care of me. About a week ago he was going to do a de-clot on my Graft, but was out sick. His office alerted me right away and scheduled me to see another Dr. in his practice. That's when I met Dr., Melisa Loja, M.D., MAS, RPVI. She was wonderful, made both me and my partner feel very comfortable about what she was planning to do, along with options if things did not go as planned. I had follow up appointment, with her today, where she took out my stitches and answered all my questions and concerns, I had about leaving for my trip to Hawaii. She insured me that I will not have a problem swimming with my perma cath in my chest. As long as I'm keeping it covered with the waterproof dressings. I love both of these Dr's. And feel comfortable in trusting them with my life.