I've been trying to get ahold of their office for months as my insurance says they are taking new…read morepatients. After 5 messages over 4 months I haven't once received a call back. Not to mention the 8 or so calls where I didn't leave a message. It's odd that no one ever picks up the phone. I'm over it. Imagine if you had a medical emergency and this is how they conduct business.

After Gayle and I got hitched, I started to look for a Primary Care Physician on the Walnut Creek…read moreside of the Caldecott Tunnel. I had the same MD from the Alta Bates Medical Group for years, and that annual appointment was mostly a relaxed update on what was going on with my life (with an age 50 Exam in between). Over here in the WC and like Gayle, I wanted a Doctor who was affiliated with John Muir. And thanks to that list and very positive Yelp reviews, I decided to give Dr. Julia Hohman a try. From the get go, Dr. Hohman has been both collaborative and blunt regarding my state of health. The key messages I received were that my weight, blood pressure, and cholesterol needed improvement, and with a few B Vitamin shots thrown in for good measure. Gayle actually thinks that I'm in great shape, but the soft power of Dr. Hohman got my attention. Since the first appointment, I've dropped 7 pounds, given up donuts in the AM, worked along the edges of other food choices (like burgers and cheese), and have recommitted to my exercise regimen. And despite our honeymoon trip to Portugal, great food in Holland and Louisiana, and various Holiday goodies, things have been going very well (and without a Lipitor or similar prescription). My next appointment is in 6 months and it's still a long way to the top, if I'm going to rock and roll....But under Dr. Hohman's guidance (and despite my love of cheese), I'm cautiously optimistic.

I'm a long-time patient of Dr. Harpole for a reason: he's knowledgeable and sincerely interested…read moreand involved in helping me maintain my health. I take my list, we talk through it, and when I get a blank look on my face we go through it again until I get it. Together we identify and evaluate the options. I have to admit I have had to wait beyond my appointment time, but usually it's because a patient either added more "stuff" to their Dr. Harpole list or an unexpected problem arose. If you've ever needed more time for whatever reason, you'd understand. As for Sondra, his incredible multi-tasking Assistant, my experience is she does everything possible to keep a very busy office running smoothly and all the balls they juggle in the air. She cares about the patients and I find will do all in her power to deliver on what's asked. I think she's a tremendous asset to the office and they complement each other. They make a great team, are very compassionate, caring, and fun. Thank you both!

All of the previous 1 star reviews are completely true and valid!…read more I am writing this review on behalf of my brother who has a slight mental disability. Dave has been a patient of Dr Harpole for 10 years and has always expressed to me how rude the lady at the desk was but I tried to give it the benefit of the doubt. In the past Dave was diagnosed as Pre-diabetic and has both diabetes and heart disease in the family. Blood work was done two months ago and because of Daves work schedule and the Dr's shortened hours, he was just now able to schedule the bloodwork review. Going in, Dave had mentioned that he had seen a urologist regarding a prostate issue and was scheduled for a procedure to recify the problem. Dr Harpole discussed the prostate problem and then an audible "buzzer" went off signaling the end of the appointment! Dr Harpole not only rushed him out of the office but refused to even address the 2 month old blood work telling him he now needed to make yet another appointment to go over them!!! When he asked Sandra at the desk she refused to even give him any copies until Dr Harpole "released" them. The Dr did manage to litterally scribble on a piece of paper a couple of notes regarding the results and all we could make out was "borderline diabetic." Daves father passed due to complications from diabetes and Dr Harpole is well aware of this! I then made a call to Sandra asking what had happened and she told me she could not release anything without the Dr's approval even though that's what the appointment was scheduled for in the first place. The prostate issue was completely taken care of and under control. Here's the whole crux of the experience...Dave's urologist whom he had only met one time actually took the time to call me from HER HOME and spend 20 minutes talking to me to find out more about Dave because she's a doctor who CARES and is in practice for all the right reasons. I remember delivering UPS to Dr Harpole back in 1981 and thinking it's probably time to retire since there seems to be an obvious burn out issue here. I will also be contacting John Muir and the Medical board regarding his practice. Please don't waste your time or money dealing with this business and hopefully this will save at least one person the experience. Thanks for reading...

I have recently been accepted into an internship programme that requires a skin TB test and a…read moretetanus shot within a month. Coming from a country where you walk into your family doctor's office and would be seen in 20 minutes, figuring out how to utilise my medical insurance was a challenge, but it was all worth it because I found Dr. Threewitt. She was extremely kind and informative, very good at giving information according to the patient's background--after I told her I took psychophysiology in college, she began talking about the quit-smoking drugs in a way that is more technically satisfying and therefore time consuming than I expected a hurried and busy American doctor would be willing to do. The staff was wonderful. As mentioned before, I am completely, actually PAINFULLY, ignorant of the American medical system. I was full of exceedingly strange questions and was dumbfounded when they were answered. Whenever the nurse returned, I'd ask the poor dear sweet girl about the forms, "what exactly are they asking me in this legally correct but logically contradictory sentence?" Never once did she frowned at me or threaten to kicked me out of the office. Bless her. Another thing that I found very wonderful is that the office was willing to work with my time line (the internship did not leave me months to wait for an available appointment).

I have been a patient of Dr. Threewitt for around 10 years. Allow me to begin by saying, I am low…read moreincome and instead of paying for insurance through my company, I would easily qualify for Obamacare or other assisted insurance programs, but I REFUSE because I am too afraid of losing Dr. Threewitt as a doctor. Over the 10 years, she has been nothing but helpful, informative and always willing to sit and explain things to me in detail or answer any questions I have! She has always referred me to the right doctors, if a specialist is needed, and they've always been great referrals; I trust her COMPLETELY with my health and body. To address the person who accused her of being a pill pusher- I realize that review was posted back in 2011, but even back then, that comment is so far from the truth! I was diagnosed with a pinched nerve and fairly severe arthritis in my back in 2006. Dr. Threewitt, before even offering any type of pain prescription, pushed me to go to physical therapy and also gave me exercises to do at home to help alleviate the pain. As the years passed, the physical therapy was not helping as much and I REQUESTED that some sort of pain medication be prescribed to me to help me get through my day or sleep better at night. Even when I requested this, she still tried to suggest other options other than prescription drugs, she expressed to me her concerns about addiction and the damage that prescription pain pills could do to my internal organs. She really did everything in her power to keep me from using prescription meds for my back. So, I know first hand, she is NOT a pill pusher in any way. I absolutely love her, I feel like she's a part of my extended family, I am always happy to see her and never feel embarrassed to ask any questions, I feel more comfortable with her than any doctor I have ever been to and would recommend her to anyone who asked for a referral to a fantastic doctor!

I am also bummed that she is closing her practice. I was only able to interact with her a few…read moretimes. After multiple medical errors over the years by other doctors, that many doctors refused to properly document, she took the effort to review my records and provide the most accurate medical record that I have had since the first error in 2010- proving to be the most ethical doctor I have ever interacted with. It takes a special person to stand up against the flow in medical systems. She is that type of person. The type that would stand up and say that is wrong. Ethical enough not to work for system that were no aligned with her ethical integrity. A very rare find. She even found the root cause of the of the issues that were missed for years along with doing a very thorough GI work up-greatly improving symptoms and lessening risk damaging other organs. Noting that I have been going to a Functional Medicine GI doctor and did not have such a thorough GI work up. I wish her the best and hope that everything is ok with her. We are not sure why she ended up closing her practice, I hope everything is good, but rating her closing her practice is not rating her as the excellent doctor she is. I wish that someone as smart and ethical as her would be filling the space-but that isn't happening-sadly.

So bummed she is closing her practice because she is the best PCP (if not one of the best doctors)…read moreI've had! I started seeing Dr. Michaud last year after my former FNP (and awful GI doc) ignored some serious symptoms. She has a great bedside manner, is smart, proactive, and thinks outside of the box. She even came up with possible diagnoses other specialists missed. Although we never figured out the cause, she took EVERYTHING I told her VERY seriously. As a veteran patient, I cannot count how many doctors downplay or ignore serious symptoms. Dr. Michaud not only does the opposite of those doctors but should also teach other doctors how to take their patients' concerns seriously. I was able to get in the following week after scheduling as a new patient and never had difficulty getting appointments. Her receptionist, Annabelle, and her MA, Rachel are friendly and helpful. I wish I found her sooner and had more time to be her patient. Thanks Dr. Michaud for listening to me and helping me as well as serving as an example for the care I hope to provide my patients as a family physician one day!

Dr Rick has been my primary MD for a decade. Always caring, cheerful. Great patient interaction…read more Truly cares about my well being! Staff is patient and caring.

Worst, most unprofessional doctors office I've ever been to. The nurse practitioner ordered a not…read moreso common blood test for me due to family history (she didn't even know which was the right one she had to check Google). She ended up ordering the wrong one that my insurance didn't cover. Instead of the office taking care of it with my insurance, the front office manager insisted I had to call LabCorp and deal with it with my insurance on my own. She is extremely rude by the way. Even my insurance company apologized on their behalf stating they should have been the ones to contact insurance because how would I know what questions to ask, I'm just the patient. The insurance company put me on hold while they called the office directly and told the office manager that they needed to handle, and it's not on the patient. Basically after a lot of back and forth the office said there was nothing they can do. Didn't try to order the correct test, didn't try to work with the insurance company. Nothing. Also the doctors office is a renovated house. The doors to the rooms have huge gaps and everyone can hear your business.

Dr Hobert was our Dr for over 20 years and was great. The carpenters/von stieffs took over his…read morepractice after he passed and they have been nothing but difficult to deal with. The MA Pam is consistently rude. I came in right when they took over and got everything squared away as a new patient and then didn't see them for 3 years and they told me anyone they haven't seen in 3 years gets removed from the system and is no longer a patient.. and I'd have to be scheduled as a new patient and they didn't have any openings for 9 -12 months for new patients. So because I'm healthy and had no issues for three years they deleted my 30 years of records from Hobert and removed me as a patient. I've heard this exact story from other Hobert patients. My parents were still with them up until recently when they told us they were no longer working with their healthcare. We called the healthcare who said that wasn't true at all and then called back to tell them they are willing to pay and if they send them the bill it will be taken care of only for them to tell us they are lying to you and rudely told us they weren't arguing about it anymore (after only 2 quick phone calls) and that they were no longer using that healthcare and we could only pay out of pocket or find a new healthcare. Each time I've talked with them on the phone I felt as if I was at the dmv. The drs seemed okay even though the one time I came in I felt like I was being rushed out the door or I was just being used as a training situation, and my father felt as if he was never listened to and almost always rushed out the door. It's a shame they took over a staple in the community only to reject that community.

My name is Kelly , and I have been a patient of the Von Stieff medical group for at least 10 years…read more Before I started seeing Dr. Kristina Carpenter as my primary care physician, I shuffled through many doctors that didn't care and didn't listen to me. Dr. Carpenter is amazing. She always listens to me and has no problem. Ordering tests when needed. I hope she's in practice for a very long time. The front of the office staff is incredible. They're always so kind and caring, and Salvador Fierro has always had my referrals ready for me and any notes that I may need for work before I leave the office. He's also been extremely timely And thorough with disability paperwork. He is a great asset to that office. I highly recommend the Von Stieff medical group.

Dr. Julie Anne Cahill has been my doctor for the past 10 years. She's been through it all with me…read more When I first met her I had lost 4 close relatives and friends. Basically the first time in my life I had lost anyone. She took her time and walked me through those horrible months like a best friend. She was amazing while maintaining her professionalism. She is retiring in a couple of months and I feel like I'm losing someone who I can call on when I need to. She will no longer. Be there. What a huge loss. What a wonderful Doctor you have been to all your patients. God Bless you Julie.... Your truly admired.....

Loved Dr. Cahill in the past, felt she took the amount of time needed the few times I saw her,…read morelistened to symptoms, and was able to identify the problem (in one instance, whooping cough, yuck). That said, it having been a few years since my last appointment, and a few life changes since then, called her office to set up a time for a physical. I was told, however, by her staff, that since I hadn't been seen in the past 3 years, my file had been closed, and I'm no longer considered a patient, and that she's not accepting any new patients. I thought at least a letter before my file was cancelled would have been courteous. Yikes. Now looking for a new doctor, preferably one who doesn't need to cancel out their relatively healthy patients. Very sad.

Dr. Wise is great! I have been a patient for many years. At…read moreage 70 I've had a few health problems that he has been very effective at helping me with. You won't find a better more insightful and empathetic doctor. The staff are also great. I've had one or two minor problems with them over the years but all were easily resolved.

I have been a patient of Dr. Wise for over 15 yrs. Since pandemic he does not take appointments,…read morewants to zoom! I have called at least 5 times in the past few years and told that he did not have any available appointments and to go to urgent care, which I did as I had no choice. I called today and was told that I was no longer a patient because I have not seen him in office since 2022. Are freaking kidding me?? I was denied an appointment by his more than terrible staff each time I have called. I have zoomed with him twice in the past 2 years and she is telling me she has no record of that. Staff is beyond awful and if you ask me, Dr. Wise falls not far behind. Do yourself a favor. Find another Doctor!!!