Not going to lie about how busy this museum, it's corresponding monuments and area is. It's mind blowing to be in such a condensed area of tourists, and my husband and I didn't even go in a popular traveling season for international tourists. We didn't account for the amount of Italian families on holiday (Christmas to New Year's), which made up the majority of the crowd. Plus, we were already in the area because of our cruise tour group, which didn't take us to the monuments or museum - just in the area. As an example, our tour guide flat out told us that wait times to simply get into the Cathedral of Santa Maria del Fiore was about 2 hours in line, and she wasn't lying 'cause that line wrapped around the corner from the Cathedral's entrance. If we wanted to climb up to the Brunelleschi's Dome, we all needed a reservation plus do the hike up 400+ steps. Anyway...
During our break from the group, which was about 1.5 hours, we decided to make our way back, and visit the museum. The museum itself was still packed with tourists at the entrance. There's a coat check that everyone with large jackets, purses and backpacks have to utilize - attendant was nice.
The ticket reps aren't as accommodating as anyone would hope, but are informative and agreeable enough when you get to them. The one we were working with verified everything we were told by our tour guide, but she did make the helpful suggestion that we'd be able to go through the actual museum, which houses art work and religious relics from/about the city and the monuments (Cathedral, Baptistery, Crypts and Dome). She also tipped us on the fact that there's a rooftop patio on the top floor that'll have a nice view of the Dome. Sweet... Too bad it still cost us 18 Euros. At the exchange rate, I think that would've been around $20 USD.
Once we got through the one security check, it was an emotional and mental rush at the amount of art to look at. The first floor began with sculptures from the ground on up. Second and third floors housed relics and expensive pieces. The one item that stands out in my memory is an entire piece on John the Baptist made out of silver. The second floor also had about 2 rooms worth of models about the Dome.
If you're in a rush, people could go through the museum in about 1 hour. If we had the chance, we could've spent at least 3 hours in there to fully admire everything it had to show. To compound to that, we think we could've spent a full day just in the Piazza del Duomo to go through everything (with all reservations made). read more