My family has been getting their prescriptions filled there for years. I understand they are under…read moreconstruction. At least still be pleasant with the customers when they come through the drive thru and call on the phone. The customer service is awful, whomever answers the phone need customer service training again or doesn't need to answer the phone .

Somewhat disorganized, and a bit unclean, I most definitely was not too pleased w/the appearance of…read morethis CVS. The staff was was ok. They were helpful, but at the same time not too outgoing.

I have used this pharmacy for many years and been very pleased with their service, however,…read moresomething terrible has happened to them in the past 6 - 10 months. First off, there is no pharmacists on duty a lot of the time, the pharmacy is completely closed, like today, or they do not answer their phone, and very importantly, the drive thru is never open. I was in so much pain 2 wks ago, I had to drag myself into the pharmacy just to get my pain meds that my dr had phoned in, because the drive in was closed, per usual. I mean, I could barely get in there. I asked them to transfer the prescription to another CVS that had a drive thru, they said they couldn't do that because it was a new script. REALLY? I wish I had never started with this CVS - I have been a great customer but they let me down. I must have a drug store that is dependable-that has a reliable pharmacy, a reliable telephone person that picks up the phone when it rings, and a drive thru window that is open all the time. My advise, as you can guess, do not use this CVS on Forest Ave.

denied my perfectly legal ID because I don't look the same as I did in 2016 also very very rude.read more

The pharmacy is extremely slow at this location. I had 5 prescriptions put in at the exact same…read moretime and it took this pharmacy 2 full days to get all of them filled. A notification text was sent when each was filled, each about 8 hours apart. I understand that there is a high volume of prescriptions being filled at this location, but it doesn't make sense when 5 are from the same provider for the exact same anti-biotic for patients with the exact same last name to be spread that far apart. To add to this frustration, the service at the prescription pick up is extremely slow. The pharmacy techs have fantastic attitudes, but they are in dire need of process improvement. Whatever their current process is, it is not efficient. When a prescription is ready, it should not take up to 10 minutes to find it and process payments.

Worst experience I've ever had in a pharmacy. cashier at the pharmacy is very rude and…read moreunprofessional and I will be taking my business elsewhere.

Since they got the new manager a couple years ago it is the best store I have been in the pharmacy…read moreMatt has done a wonderful job about turning the store around and being kind to people God bless him

I went in tonight and was looking for an item for DoorDash. 2 employees were very helpful. A…read moreyoung man who was stocking shelves and a young lady named Ashley. The manager Yolanda would not help except to point at aisle 15. I told her we had already looked there and ask if she would look it up and she said no. She yelled at me and told me I was rude. She yelled!!!! I was so embarrassed. I have never been treated so disrespectfully.

I went there to make a collage on the 8th I got there around 4:30 once I finished qhat I was doing…read moreon the kiosk I requested a board picture to make a long story short neither the manager nor the older grey headed gentleman knew how to work the new machine. They just had me standing their for 30 minutes within communication of what was the problem. Its a new machine is an excuse.Why get a new machine and no training on it the manager told me to come back tomorrow sorry lady I live 50 miles the other direction this was the killer when I asked for a discount she told,no with a straight face.Thats what killed it very poor customer service.You have me wait 30 minutes for something that takes 10 and you ask me to drive 100 miles for a 19.99 collage lady who hired you?

You can tell that this store has greatly improved over the past year. New staff is always friendly…read moreand actually seem to care. It also doesn't take near as long to wait in line or for someone to answer the phone