Shit service, dirty ass tables, 2 pack a day looking server sat us and didn't even ask what drinks we wanted till we had sat there for 10 minutes brings us our drinks (mt dew, and Pepsi) both come back as diet and taste gross. Fiance attempted to go to the bathroom and couldn't even use it because it smelled so awful. Idk how this place has an A rating with the city. I have gestational diabetes and had meal planned to eat there, fiance has dietary needs and ihop is the only place that has sausage links he can safely consume. read more

The worst service we ever received , they forgot my damn milk 2 times and we waited an hour and a half for our food only for the manager to come and tell us that it would be another 15 minutes and we decided to leave. This is why the pittsburg one is better . DONT EVER COME TO THE MOUNT PLEASANT LOCATION. read more

Stopped for a meal, nobody at the entry to greet us, about 8-10 people sitting at entry waiting for a table. Place looked about half empty so we looked around and decided to go find someplace else to go eat. I really wanted some pancakes but oh well!! read more

We stopped by this place and the first thing that we noticed is that there were no cars in the parking lot. I thought maybe there were closed. Walked into the front door and the place was filthy. So we waited for over 15 minutes for the hostess to show up and we had been talking loud so that anyone could have heard us. At that point I yelled goodbye and we left. The health department should inspect this place. read more

Came here for the first time with my men A lil hesitant with the reviews we saw here, we came to find out ourselves. Place was clean, Food was great, nice and warm, drinks were at all time refilled, and always made sure we had everything on sight. Maribel (our server) was an amazing, sweet soul (with a beautiful smile) we enjoyed an amazing, well spent, meal together. read more

IHOP - A good service - Breakfast & Brunch Near Me - Mount Pleasant, Texas

We were passing through Mount Pleasant and stopped for breakfast around 8:00 am. A friendly hostess welcomed us and we were seated immediately. Server took drink orders. The atmosphere was super! Drinks delivered fast -- small talk with server was light-hearted and fun. Manager checked on us a few times, as well as other customers. Food was on the table within minutes -- hot, fresh, and delicious. We left full with smiles on our faces! The town of Mount Pleasant has a jewel! It's the absolute best IHOP we have ever visited. read more

IHOP - French Toast .. delicious. - Breakfast & Brunch Near Me - Mount Pleasant, Texas

Came in today I guess they was short staffed ‍ it's was quite a few people in line waiting not a lot of people int he restaurant so I don't understand why it wasn't nobody at the desk checking people in smh bad costumer service short staffed or not read more

Stopped by on our way to Arkansas for a quick breakfast. We got there before 8 a.m. and it was me, my daughter and her toddler. When we got there, there was only 1 couple there and one waitress and a host. FOOD: Average IHOP fare. We had eggs, hash browns, bacon and coffee. Nothing spectacular. ATMOSPHERE: Average IHOP--clean but run down. SERVICE: there was one waitress and she made it a point to complain (repeatedly) that she was the ONLY one there, while she would bark orders to the host. I can see when someone is in the weeds & I can be empathetic to someone that is really trying to provide good service. It was really off-putting to watch the constant complaints. TIP: Go after 8, when the staff arrives. read more

One group of 6 and on solo diner, In an age of COVID -19 and I get seated on the other side of a low divider from the big group, instead of any of the 12 other booths. Steak burger nicely presented with indented bun. Meat tiny but nicely candied. Onion rings were very crunchy and not oily at all. read more

I never go to IHOP due to a situation many years ago. I was hungry for fried steak and eggs and this was the best, if not only, option in town. There seemed to be only 1 person working the whole restaurant. It was several minutes before I was seated. I told the worker what I wanted and was told they were out of that. So my first IHOP experience in years was ruined. read more

This ihop is very good Jeffery is a very good waiter he takes the extra step to make sure you have everything you need the food was good nice and clean place read more

The WORST experience EVER!! We travel ALL over the USA on business trips and eat iHop for breakfast when possible which is often! The waitress (bless her heart) brought the food in phases! We had to ask multiple times for the hash browns, bacon (first batch brought out raw when asked for extra crispy, butter, salt (they didn't have any... no seriously this ihop has run out of salt and pepper! How is that even possible??? My pancakes were made TWICE mind you and still brought out burnt! I asked to talk to the manager and was told it would be a minute... so I insisted they take something off the bill for the burnt pancakes, which I never got to eat any. So why did I stop at a place known for their pancakes? Because usually iHop is a great place to eat. NOT this one! Trust Me! read more

I will give a 5 because we are regulars here and they are always pleasantly anxious to serve us. We came at 930 on a Thursday and it is not busy which works for us. Internet here is extremely slow so great time to actually communicate with your family and friends. We normally always get the same thing. My husband gets French Toast, bacon, sunny side up eggs, and hash browns. Today I got a Waffle (something different) with 2 eggs over medium and turkey bacon. Everything was great, I just wish they offered soft butter to spread easier on your waffles. Nothing beats butter all over with syrup. Oh hey they have all you can eat pancakes. Do bring in your family and eat away! read more

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Ashley, was very very rude. I was waiting for 2 hours just to try and get some water, still didn't acknowledge me while I kept trying to get her attention, I got tired of waiting had to say excuse me 7 times to get her to come to me, she was very unprofessional, she was can I help you very rudely, I told her that I waited 2 hours and she started going off on me and still didn't take my order, she's supposed to be a manager and the way she was talking to me says a lot other wise. I've never had to complain about other workers. read more

Food is ok service completely blows. I love IHOP for those late night munchies but this place has been like most great in the beginning but suffered horribly read more

The breakfast menu I just like and the lunch menu and dinner oh I can't forget about all of it!

I ordered curbside and clicked the link to let them know I was on my way. I arrived and clicked another link to let them know I was here. Then I received a text telling me my food would be right out. I waited 5 minutes and then called to tell them I was here. After 5 calls that no one answered, I reluctantly went inside. Once inside, I had to wait another 10 minutes before I even saw a worker. It took them another 5 minutes to acknowledge my existence and ask me what I was here for. The app showed my food would be ready at 10:27, yet I didn't receive my food into 11:00. This is ridiculous. Huge waste of time. I couldn't driven all the way to Pittsburg and still gotten home with my food faster. read more

breakfast at IHOP this morning they brought our food with a bug crawling in the plate thought it was no big deal. Waitress took away plate then came back and asked if we want anything to eat. When we got the check she charged us full price I had to ask for manager and request a discount, which he didn't want to give me. Will not be going back there. read more

Food was delivered faster than usual for an IHOP. Good quality and friendly service for breakfast. Eggs were good; bacon and hash browns were average. However, French Toast was great. read more

IHOP - Breakfast & Brunch Near Me - Mount Pleasant, Texas

Worst experience ever! Was excited to come for 60 cent short stacks after seeing the commercial. We waited an hour and still no food. No it was NOT crowded at all. I asked the server because tables that came in after us all got their food. So after an hour we left. Never again! read more

Walking in the door, I could smell pee. There was a "danger wet floor" sign like you see when they're mopping, but the floor was dry. Best guess is some drunk peed on the floor last night and they put the sign down and then didn't bother to clean it up. I saw the manager just standing around, I don't see why he couldn't have cleaned it up. Ha wasn't doing anything else. Then, there's somebody asleep in one of the booths. Couldn't see what they looked like as they had a blanket pulled over their head. Food was ok, though. read more

Great portions, horrible waitstaff. They are more focused about yapping in the kitchen than serving the 5 tables they have between the three of them. My crepe was burned on the bottom side, and my drink remained empty. The booth is broken and the extreenly over weight staff has the temperature set to 50 degrees. After sitting here waiting for my food in to cold to eat. Then I get my food and within a couple minutes, it's cold to. We need chef Ramsay in here, bad!!!!!!!! read more

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Went and waited An hour . Never got the food . Never got told an apology . The woman manager needs to get fired . Her excuse was that the new cooks didn't know any English . And that , that's the reason we didn't get our food . Sad read more

I enjoy the food but the service is the absolute worst. I had a pair of employees ask me if I wanted to smoke as they threw out the trash lol.. read more

I do not like the service or the food in the Mt. Pleasant area, we have been 3 times hoping it was just not a good day but 3 strikes your out!! read more

Garbage. Stood around for 10 mins waiting to be seated. Finally went to the back and found hostess and other employee sitting in an office not doing anything. Waitress was nice. Seemed to be the only one doing anything in the entire restaurant. Went to the front to pay, hostess nowhere to be found. Stood around for another 10 mins finally she showed up and processed my payment. Hands down will never come to this IHOP again. It honestly seemed like nobody there cares. read more

I want them to do well but this location is poorly managed. Nearly every time I come in it smells like sewage and customers have other complaints read more

Got here at 140 am, 149. Waiting,, no one on sight, lobby ,. Hostvtable smells like a s s,. Nut not one seems to,mind,.,, maybe my flu

I went on Friday night the 6th of April, 2018. I had the Turkey dinner from the 55+menu. My broccoli was ice cold, the mashed potatoes were ice cold and the stuffing was congealed. It was a horrible experience. All totaled, I spent $57 on a meal for me, my wife and nieces and nephew. My wife's dinner was mostly inedible as well. Extremely dissatisfied with this establishment! read more

I have been to many IHOP's in the country, but this was hands down the WORST IHOP I have ever been to, and it was the worst restaurant I've ever eaten in. The meal started with a waitress with a major attitude. Her tone was short and frankly she spoke to our family rude. Food was ordered and all around we wanted turkey bacon. With hardly anyone in the restaurant, we waited for 45 minutes. At this point, my mother in law was so frustrated she cancelled the order. The waitress actually got upset and argued with her telling her it was coming, but the fact is, she didn't want it. I guess she had to prove herself right and she brought it out anyway, and all plates had regular bacon. We politely told her that we said turkey bacon (we don't eat pork) and she said "No you didn't you ordered bacon." Again arguing with the customers. We left that place. The food was average, and parts of it cold. Will not return. Management clearly doesn't hire quality people. read more

The food it's ok, no is the best but it's fine, the service should be improved and fast...

Food was good service was slow not sure what real problem on slow service is don't know for sure if wate staff or cook staff this is the only sit down all day breakfast place around the big city of Mt Pleasant Tx so maybe they think they can be slow and not hurt bizz read more

IHOP - So far so good - Breakfast & Brunch Near Me - Mount Pleasant, Texas

This place is horrible and always has been since the day it opened. The service is horrible, restrooms are nasty, food was cold, my coffee, as cold, waited forever for a table, finally sat down and waited forever to refill my drink. The GM must not read these reviews or just doesn't care because this place never changes. read more

Horrible service all around. Ordered pick up and wasn't really till 30 min after pick up time. Order was curbside but when you call to let them know you were there, they just pick up the phone and hang it up without saying anything. There were multiple ppl waiting for orders to pick up for even earlier times. While waiting inside ppl were basically standing on top of each other waiting for orders or tables. Definitely will not go back to this location. read more

Waited almost an hour for 1 plate of chicken fried steak they bring it out told me another 10 minutes until the gravy then brings out my salad still no gravy food is getting cold I finish my salad and then gravy comes out. Who does that? Here you go part of your dinner you can't eat until the other part comes.. read more

My waitress name was...oh wait..they did not where name tags here. And she did NOT introduce her self. The food was just ok, I would have liked it warmer. The staff was nice. But I ordered my eggs over easy, but when she gave me my plate she called them over medium. I told her I asked for over easy and she said " oh then their probably over easy" they where not. The place was not very clean and it smelled less then nice. Eggs where all over the floor and the tables where sticky. When she sat us down she only gave us one menu, I guess she expected my two teens the order off the children's menu. When we asked for more she was not happy to give them to us. I will not be coming back. I rather drive the hour to Waffle House. read more

Great breakfast, waiter was really great. But PLEASE, for the love of God, fire that walking attitude that is your cashier. Blonde, young girl that is pissed off at the world. Doesn't say a word, won't look at you, not even a thank you. Leaves a really bad impression. read more

I had the pancakes and bacon. The food was ok at best. I feel as though I could have made better pancakes at home and most printer paper is thicker than the bacon I got. I also fell inclined to note don't stop after school hours we went about 5:15 and was full of high school kids and they were being loud and rude and wouldn't quit. There are redeeming qualities to the restaurant it was buy far the cleanest I've ever been into. Also the wait staff was very courteous and we asked for something we had it immediately. read more

Stopped by really early on the way to airport (4am). My first time at IHOP in Mt Pleasant. Surprisingly there was 6 to 8 tables occupied. One lady working the floor. Service was good. Coffee out fast, order taken and food delivered quick. Food was good. Good waitress and cook. No complaints. read more

Food was good but service was terrible though we were the only customers. We were never offered a refill and she spent most of her time chatting with other employees. Upon leaving, we were not acknowledged but heard very clearly management and other workers complaining about their lack of bonuses. read more