I placed an order with this company because I had a long 12 hr work day I was staying at a local Hotel and did not feel like venturing out. . Just wanted to shower and have food delivered to room. So as I ordered I specifically requested Ketchup and silverware and burger well done. I also ordered a dessert with ice cream. Well when food arrives there is NO ketchup, NO silverware, NO ice cream and my burger is rare. I immediately call to complain because they had done this very thing to me the last time I ordered with .
The customer service rep. who also happens to be the owner.. Tells me how sorry she is but never offers to make things right. And begins to blame the restaurant. I call the restaurant they blame I gotta eat. Needless to say; I'm out of $40 and stuck with a rare burger that I can't eat. After speaking to the owner Kristin I felt she didn't care that my order was imcomplete or inaccurate. So after 2 strikes and a insensitive manager I will not recommend I gotta eat read more