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    IGA

    4.5 (2 reviews)
    Ultra High-EndGrocery
    Open 6:00 am - 8:00 pm

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    12 years ago

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    IGA Crestmead

    IGA Crestmead

    2.3(3 reviews)
    5.0 km

    Customer service in the Deli was absolutely disgusting. she was rude and arrogant. Even told me I…read morehave my stuff and can leave now during my conversation with the manager. Apparently you can't ask for something to be slices to your liking according to this rude employee and backed by the manager. I was a deli manager for a very long time and as frustrating as it is when you're super busy you don't refuse to service the customer. This lady had no customers at all and no reason for not providing the service other than she didn't want to do it.

    Today, I went to IGA and was very disappointed to be served by a lady named Louise in the Deli. She…read morelooked like she did not wantto be there. I asked for hot food, which she provided but did not give any bags. I asked for bags and she gave it to me without placing the hot food in. The food she gave was hot, did she expect me to hold hot food in my hands around the store. I have coles down the road but I travel all the way to IGA just for their service. Everytime i get hot food from IGA the rep always puts hot food in the bag for me as they know we dont have bags or utensils to handle hot food. But Louise really upset me today with the bags and her attitude, she didnt care and looked like she didnt want to be there. I hope this feedback goes back to her. I am also a customer rep, but I treat people how would like to be treated. Customers are important, we always need to go above and beyond for them as they help us keep our jobs thats how I see it. Make an effort to provide great service to everyone that comes in your store, otherwise they wont return!!

    IGA - grocery - Updated August 2026

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