I've been using Dr Apple for a few years now. Always the best quality and clear communication…read more Recently I tried someone new because the Dr was ill. I wasted a week of my time and ended up having to pick up my laptop and take to the Dr as I originally wanted. I would have been better off just waiting... never again

On the surface, Roger is a kind, friendly, hard working, diligent man who gets the job done for his…read morecustomers the fastest he can. This can be said for the people who have easy fixes and/or communicate every single needed detail to him before he goes to work. When it comes to customers with complicated matters however, this is where it gets shaky. Very shaky. The great 1989 earthquake of San Francisco shaky. Donald Trump's reaction to Bad Bunny shaky. He becomes combative and defensive, as you can see on his replies on all the bad reviews here. I brought my Macbook to him on May 2024 because it kept freezing. He got it working again in about two weeks! Amazing!!! HOWEVER... what he decided to do WITHOUT MY CONSENT was upgrade my system. I never asked him to do such a thing. So in his defense, he said I should've told him from the beginning to not upgrade my computer. I didn't want an upgrade because my older programs I frequent would not work anymore with the new OS. So, what? Is it standard operating procedure for this to happen? Is it common knowledge? I never signed a contract, nor did he ever give a word stating he would upgrade my system if he ever saw the need for it. This was a continuous uphill argument that only gave me a worsening, worsening impression on him. As you can see, Roger does not practice the classic businessman's motto "the customer is always right". He did offer to fix things anyway at no additional cost. Thing is, I gave him my laptop to attempt reversing the upgrade in June 2024 and he kept it for ONE WHOLE YEAR. Within that year, I'd follow up with him every week. He apparently has been hospitalized, went to the Philippines and was having personal problems. I don't know which of those to believe. But long story short, I didn't receive my laptop back until early July 2025. There was no extra work done to it. It was in the same condition as when I handed it back to him a year prior with the updated OS. He even gave me a box for a new iPad, with no iPad inside it. Very funny Roger. People, I've come to learn he isn't registered with the BBB or the BHGS. He also blocked my phone number, as I was trying to reach out to him for at least a partial refund, and my text never said delivered. This guy used to argue that he did fix my system, and the amount I paid him covered that. But where's the customer satisfaction? I didn't get that AT ALL. The amount I paid him SHOULD include customer satisfaction. It's basic business principle isn't it? So behind the polite smile, the "God bless you", the "it warms my heart when you leave good reviews", this is what you'll get when something doesn't go your way. I'll never have my old Macbook the way it was again and my $372.35 was thrown in the trash. I'll never hear and edit the inspiring audio that I can only access with my old ProTools program. Nor could I ever see or edit the amazing photos I kept in my old Lightroom program ever again. Thank you Roger. Thank you for teaching me that my weakness in undercommunicating will cost me in the end. Thank you for adding an unanswered grievance to my life. This is one malpractice on your part Dr. Apple. And my heart goes out to the others that have been wronged under your care.

Super nice guy. Gave me a few minutes of this time on my sluggish phone problem. He boosted the…read moreRAM setting no charge..

Great service from this company. I went in about 3 days ago, they cleaned my PlayStation 5 within…read moretwo days and I went home and started playing and so far no overheating issues. When I go home tonight after work I will get back on to further play for a longer time to really test it out.

Walked in and needed some help with the cleaning of my charging port... Kieman immediately helped…read moreme out and helped to clean it out right away. He was very friendly and knowledgeable! I plan to come back for any future cell phone issues!

Omar was able to diagnose and give me a quote on my iPhone repair in less than 5 minutes. The price…read morewas so good, I just decided to get it done. To my surprise, it only took him 30 MINUTES to get my screen replaced. About the same time it took me to shop inside Walmart. They told me they can fix anything so I'm bringing in my tablet for a new screen and battery. Only place I'm going for any repairs from here on out!

They were very clear and really quick. I had a steamdeck that I wanted to do a shell swap on. I…read morethought I could maybe do it, once I saw how much went into that I decided to let the professionals do it. It was a lot. I decided to go with Nerd Repair Center, and I'm so glad I did. It's beautiful. They absolutely knocked it out of the park. Go to them. Price was right and quality was next level. Thanks!

I had a great experience with Veronica when I brought in my broken elf hat. I was very happy to…read morereceive the phone call this past Saturday morning that they were able to fix it. It lit up and played the holiday song once again. This hat was in my friends family for the past 15 years and she would put it on and play it for her kids every year on Christmas morning and that is when they knew it was time to open their Christmas gifts. I was devastated when she told me the story after making the phone call that the hat broke when it fell on the 3rd day of her passing it onto me since she saw how much it put a smile on my face after playing it for me. Thank you, Veronica and Mike. I appreciate you fixing the elf hat.

Where can I even begin, I am quite the advanced power user on PCs as well as a seasoned IT…read moreProfessional and my hobbies are a bit different than your traditional hobbies.....I edited something on my laptop called the NVRAM region. It basically is the entire unlocked unthrottled BIOS on a machine that is not available to consumers. I know what I'm doing to a pretty decent degree but just like anyone, I messed up, ended up editing a value that caused my machine to No-Post. I looked far and wide for any service to be able to assist with quite a complicated query - basically can you dump an image of my NVRAM and flip the value I edited back to stock? Almost no place was able to do this I mostly got (we do not service this kind of request as an answer) while some places did in fact respond and wanted to look at my machine, I had a good gut feeling about MicroSoldering Lab - Tech Defense and went with it! Man was I happy I did! This guy is one of the best I've ever seen his ability to diagnose an issue and provide a solution that is above and beyond is truly insane, he was able to not just fix my laptop but RESTORE my NVRAM variables I had worked on diligently for over a year and a half! TRULY masterful, I could never have gotten to this point without such honest and truly professional services. Not to mention something like this you would pay out of the nose for - the charge- VERY fair considering the level of complication in this work! Thank you very much Oktay you truly have reflected a tier above the rest in respects to getting the job done no matter what obstacles were in your path!

Soldered the pins on my arduino nano super fast and they look great! Very friendly and excited to…read morebring future projects to them!

My best friend bought me a cool Yamaha CD - 5 Disk changer player and there was something wrong…read morewith the drawer opening. It just didn't want to open. Fred diagnosed it and fixed it in the allotted time they told me it would take. At one point, they wanted me to come by and Fred wanted to show me the inner workings of the unit and showed me where some functions were obviously messed with by the previous owner. [this was purchased from an ebay seller, as in "working excellent shape". One thing to note for potential customers, if they tell you your stereo component will be ready in six to eight weeks it is because they are busy. If you want your classic audio system repaired by a pro, Fred is the way to go. He and Jimmy will take good care of it. Jimmy will also call you or send you a text with an update, if need be. Fred is a friendly guy and has a sense of humor. If you don't have a sense of humor you probably won't get his. Please make yourself aware of their hours -for- customer appointments. Keeping it simple: they are busy because they know what they are doing. I saw first hand the inventory of stereo units that are being repaired and on deck for repair. I am a business owner myself, the customer is so important, but it is important that the customer trust the business owner they are hiring. My CD player was fixed on time and works perfectly now. I can play all my favorite CDs, as well as, enjoy burning my own CD compilations [semi-old school] The sound and the clarity are perfect. Thank you Fred and Jimmy!

This is the best place to go in San diego Period! These guys…read moreknow what they're doing and every time I bring my equipment there, when I get home it Sings! I'm very appreciative of their expertise and handling my equipment. My Scott SS 380R receiver is so enjoyable to listen to & I thank them from the bottom of my heart! Fred keep doing what you do because it's a lost art in this world. From: Anthony Broussard

After attempting to troubleshoot my LG Magic Remote onliine, I submitted a Yelp request to Jeovanny…read moreat TV Doctor to help diagnose and repair my 2020 OLED77CXAUA tv. He was able to come out to Escondido and pick up the tv set the same day. The TV was repaired and returned home within 48 hours. Great service, friendly, professional, and courteous. Very happy with the quality and cost of repair service. Highly recommended.

Jeovanny has had our TV since July 2025, and unfortunately it has been one delay after another due…read moreto reported health issues and undelivered parts. I have tried to be extremely patient and understanding because unexpected hardships do happen. However, after being promised twice that our TV would be returned "by the end of the week"..once about 3 months ago and again about a month ago, we still do not have it back. At the same time, I've noticed recent reviews showing other TVs being repaired and delivered. He did provide us with a temporary "loaner" TV while ours was supposedly being repaired, but it has a line through the screen and is not comparable to the 85" Sony TV we paid nearly $500 to have repaired. It has now been about 11months with no resolution and currently no responses. I'm simply sharing my experience so others are aware there may be a risk of extremely long delays or not getting their TV returned.

Recently I had trouble with my MacBook Air computer. I reached out to the Apple store for a qoute…read more However, since the computer is slightly older. I was informed there was nothing they could do. I was advised to purchase a new one. Afterwards I brought the computer to CPR Cell Phone repair. Alex, one of the technicians to a look and stated he could fix it. Not only did he fix it. The price was very reasonable as well. I highly reccomend this location. Upon receipt, my computer was working great. And I saved the cost of a replacement.

Very helpful staff with useful information, the gentleman took time explaining my options and…read morewhat's available, this level of service is much appreciated.

The back of my iPhone was cracked so I submitted a claim through my carrier, AT&T. The shop…read morecontacted me to let me know when I could bring my phone in to get it fixed. The process was easy and the service was friendly. I was done in about an hour!

Scheduled a 2pm appointment at 10am. Arrived ~1:50pm to this..... called the number 3x only to…read morearrive at voice messages. Called samsung and the lady told me to wait until 3pm. I must be missing something or have I just lost it? Obviously would not recommend.