I have never been disrespected so badly at a doctor's office before my experience today at this…read moreoffice. I had an appointment with Dr. Rick Seabolt and his nurse, Jamie (front desk told me that was her name) for hip stiffness. The front desk ladies were very nice when I checked in for my appointment. When Jamie came and got me to take me back she immediately said we'll take x-rays of my hips, and I was confused as to why we would jump to x-rays when I hadn't talked to her or the clinician as to why I was there. She said that was how they normally did things, and I continued asking questions because I was simply confused at what the cost would be and why x-rays were indicated. She was off-put by my questions, said I could talk to the doctor first, and put me in an exam room and left the door open. She walks off to a desk nearby next to a 2nd woman and proceeds to mock me in a cruel tone with rude gestures by saying "I refuse to take x-rays without speaking to the doctor first". I was so shocked in seeing them continue to talk horribly about me, they then both turn to look at me, see that I just saw that whole interaction, and the 2nd woman approaches immediately justifying why they do x-rays first. I said ok I was just confused and concerned with what the extra cost would be for them, and this woman became increasingly more rude and aggressive in how she was talking to me and started to talk over me (sadly, I did not get her name to mention in this review). At the end of the conversation I said ok I'll take the x-rays now before seeing the doctor, feeling completely blindsided by this horrible interaction, then Jamie came back into the room to take my history. I was so incredibly dumbfounded that this just happened and I told her I do not appreciate the aggressiveness and rudeness that just occurred. She brushed it off and left me to wait for the doctor. Dr. Seabolt was very nice and we had a brief conversation why I was there and what value x-rays would do for my visit. I mentioned to him I was confused about taking x-rays first, but did not tell him the rude interaction that just occurred. After the x-rays he gave me suggestions for 2 stretches for my hips and then I left. Overall, I will not be going back to this office. Horrible, horrible experience.

I have never had an experience -- whether with medicine, a restaurant, a haircut, or even a dog…read morewalking service -- so substandard that I've felt compelled to write a review. I grew up and spent nearly two decades in the B/CS area and have had almost uniformly positive healthcare experiences -- until my visit to this facility. If you're searching for an orthopedist, I strongly urge you to research other options or consider driving to Houston or Austin. It would be well worth a 2+ hour drive to avoid the experience I had. I injured my knee while skiing and had seen both an urgent care provider and my PCP -- both of whom provided more helpful and, most importantly, compassionate care. I saw Dr. Laura Marsh on March 6. After initial intake with a nurse, I was seen by a resident who performed standard knee exams (e.g., Lachman, anterior drawer) and used an ultrasound to confirm effusion. He recommended an MRI. I waited about 20 more minutes before Dr. Marsh arrived. She spent -- and I checked -- no more than four minutes with me. Her rushed, impersonal approach made me feel like my injury wasn't worth much attention. She confirmed I needed an MRI but gave little guidance on how to care for my knee (e.g., icing, NSAIDs, weight-bearing, physical therapy) and left before I could raise questions about my travel schedule and other concerns. I got an MRI the following Monday and was informed when I called -- I believe by a receptionist, since the nurse was unavailable -- that I had torn my ACL. I received no additional guidance on next steps or how to manage the injury, beyond needing to now see an ortho surgeon. The MRI report itself lacked detail, and I had many follow-up questions. I saw several other providers and a PT (outside this facility), who all told me that the report was lacking in detail. When a nurse called me later that day to give me the results of the report (since I couldn't reach her earlier in the day), I told her my questions and she said she would relay them to Dr. Marsh -- but I never heard from the doctor directly. Later that week, another nurse called to say Dr. Marsh had reviewed the MRI. Again, I had questions that the nurse couldn't answer and would have to forward to Dr. Marsh. I don't understand why Dr. Marsh couldn't have taken five minutes to speak with me at any point throughout this process. Instead, I was forwarded to the clinical director, who eventually answered many of my questions but downplayed my concerns, saying Dr. Marsh "spends the most time with patients." This person also promised to send me a knee care guide (which I have yet to receive). Not every staff member created a poor experience -- the resident, the nurse I saw before the resident, and the MRI tech were all wonderful. But my experience with Dr. Marsh made this unnecessarily difficult. This was my first serious medical incident, and it was made worse by the poor care I received. I'm fortunate to have good insurance and that ACL injuries have many online resources -- but if you were dealing with a more complex or serious condition, I can't imagine how difficult this facility would make things for you. I strongly recommend avoiding this facility -- especially Dr. Marsh. The lack of communication, follow-through, and empathy is simply not worth your time.

Dr. Davenport is the best PT you'll meet. I had been in and out of the hospital for months and she…read morewas the first doctor to actually listen to what my concerns were and discuss it with me until I felt satisfied and reassured that she would help me. I've been going to this clinic for about 3 months now and I've never looked back! Dr. Davenport cares, she listens, and she's hands on! It's hard to find a PT that actually lays their hands on you and physically tries to figure out the problem you're describing. She's incredibly sweet and personable. I'm never going to a different clinic!

I want to apologize to Dr. Davenport for the bad review i wrote. I was in a bad mood and there was…read morea terrible miscommunication in our correspondence. Dr. Davenport is a very personable and committed physical therapist and this is why I go to this clinic. Please forgive my negative comments. You are great and thsnk you for all you do for me.

I am a walking miracle. I thank God for my surgeon Dr Iero who prayed and used his talent to…read moresurgically put my right knee back together and the nurses that helped me when I stayed overnight in the CHI St Joseph hospital. When I wheeled into PT in a wheelchair and I was nonweight bearing already for 6 weeks and everything was new and scary and uncertain. I had my knee locked straight in the brace and then the journey to bend my knee and when I stood on my 2 feet for the first time. I was nervous. Would I be able to walk again?.... But PT Matt and PT Philip and techs encouraged me every physical therapy session. I remember crying because I had never felt so weak and I was frustrated because I could not do a certain exercise. They NEVER gave up on me. They were tough! They had no mercy on me heheh Hehhehe..... they believed in me and I am a walking miracle and back as a nurse because they both blessed me with their talent and passion in helping the community and that included me as their patient. I thank you so much for helping me learn to walk and I am back being a nurse again! I am a walking miracle because Jesus healed me with all the prayer warriors praying for me and talented medical team that never gave up on me!!! Thank you from the bottom of my heart. This picture is the PT Matt and PT Philip from CHI St. Joseph Health Sports Medicine.

I've had a great experience at Stephenson Chiropractic Center. Poor experiences at other local…read morechiropractors/orthopedic clinics leaving me feeling like they may be right, pain may just be something I have to live with. After years of chronic back and hip pain (due to old injuries and genetic conditions), Dr Ted and Dr Alicia have not only helped alleviate my pain, but through their treatments, have helped strengthen and regain full mobility in the day to day. The payment plan offered has allowed me to get the initial care needed in a concentrated period while not being financially burdensome. All of the staff are so supportive and friendly. So thankful I found them!

I have been struggling with debilitating back pain for over a year now. After just a week into my…read moretreatment, I am able to get out of bed without pain and am no longer reliant on pain management. The staff is extremely friendly and the process is extremely easy. This clinic is a well oiled machine and they make the process so quick and easy!

Dr. Distefano is great! I've seen him numerous times for various sport's injuries. From his…read morebedside manner, to his knowledge, recommendations and genuine concern, I have nothing but great things to say. He always helps me heal up and I trust him completely! Now, if I could just quit hurting myself!

Dr DeStefano and his team are amazing. They saw me quickly following an accident that resulted in a…read morebroken foot. The care was outstanding. Very efficient and knowledgeable about my injury.

Called three times to get an appointment but could never get past the extremely rude person…read moreanswering the phone. If I disliked my job as much as she obviously does then I think I would find another one. Sadly, I never saw Dr Henderson but if he is anything like his office staff then I guess I didn't miss much. After sharing my experience with a nurse who recommended him, she said that she experienced the same thing and thought it was just her experience. I wonder how many other people walked away due to poor customer service?