Could not get the procedure done without paying out of pocket for $500. Test. Medical would not pay…read morefor it even though it requested by a DR.

Never take a child here. While I was waiting, I could hear a child wailing and being told you need…read moreto just relax. It is very dreary. No human contact during check-in. If your needs don't fit one of the boxes you're out of luck. Back to the child. There's just no reason for this to be so traumatic. I bring my own numbing spray because I have difficult veins. I had to do it myself. There are no sono machines for those of us who have difficult veins. A smile from the staff would have gone a long way.

I made sure to make an appointment. The office is clean, quiet and I didn't have to wait. The lady…read morewho drew my blood was friendly, professional and fast. The draw didn't hurt which is so important to me.

The lady working at this location on 3/29/24 at 4:45 was a completely arrogant, unhelpful, and…read moredisgustingly unprofessional as anyone I have ever worked with in the medical field. I arrived at 4:45 because I HAD NO IDEA this location was inside a grocery store. I drove around for 10 minutes before finally seeing the super small signage on the building. I arrived and she said "you late" and "we can't take you as a walk-in after 4:40". I didn't ask for any of that and simply expected a bit of understanding and patience but I was met with nothing but condescending rudeness rather than offering a solution in a friendly and professional manner. She needs intensive customer service training and should be immediately reprimanded for her actions. Absolutely unacceptable behavior in the workplace. I wouldn't trust someone with that attitude with a needle if you paid me.

I've always had a good experience here. Efficient and friendly service and they are gentle when…read moredrawing blood. I've been coming here for 3yrs.

DON'T COME HERE! I…read morecame here for pre employment drug screening. I get called to the back and I'm told to walk to door #2, so I start walking to door #2, and the lady raises her voice and says "DOOR #2!" And I look at her with this confused face and tell her that's where I'm walking to ::I point to door #2:: and I walk in. She doesn't make eye contact and gives 3 word instructions. Sign right here. Walk in there. Wash your hands. Where's your ID? LabCoro should incorporate a customer service class to their employees.

This was a quick, easy, and surprisingly smooth for a lab visit. I had previously made an…read moreappointment online which was relatively easy and very user friendly. I checked in, waited only a few minutes. The check in process is pretty straightforward on a screen which prompts you to scan your ID, and lets you know how long of a wait time you have. The phlebotomist was professional and gentle. I have gotten faint and lightheaded during previous appointments and my veins move around. When I shared this with the phlebotomist, she recommended that I lay down rather than sit up during the blood draw. The blood draw was quick which I really appreciated. The office was clean and the whole process felt organized and efficient. Pro tip: make an appointment if you can because it definitely speeds things up. Also, don't forget to bring an ID. Overall, a great experience for something most people usually dread. I definitely will return to this location next year for my annual labs again.

What an adventure, I had this morning!…read more With the close of the year, I scheduled the last of my appointments. This was my first and it was scheduled for 8 a.m. From the time I checked in, my wait was probably, maybe, first minutes. The lady (black w/ dreads), called me into room "0" and before giving me a pleasant greeting; she asked if I had my paper orders or if they were emailed. Well, hey, good morning to you, too! The order was sent to them by my employer, I didn't need to personally email them; they already had the order in their system. Before doing anything else, she asked me to go back out into the lobby and email the orders to them (the email address, was on the wall). Within two minutes, I emailed it over and expected her to come back out to complete my appointment. Nope! I sat there for another 30 minutes. A wonderful young lady (long black hair) noticed I had been sitting there for a bit and asked what was going on. Keep in mind, the same lady who initially called me back, continued to call people back, as I waited. Not once, did she acknowledge me or let me know she would be with me shortly. The young lady, who asked about my visit found my information and was the one who took care of me. Come to find out, I didn't need to email anything, everything they needed, was already there. I assumed, the dread lady had a rough start to her morning and her lack of professionalism showed that. I get my labs done every three months, but I always visit the Bedford location. I will not visit this location again; I'll stay with Bedford, they're always impeccable when it comes to their level of professionalism. I applaud the young lady with the long black hair, after learning of the way I was treated, she took over and saved the day!