Great service! They were unable to repair my phone. The problem was deep inside and would have cost…read moremore than the price of a new phone even if it could be fixed at all. No charge for the diagnostic examination. Good guys. Very talented. They have helped me a few times before. Trustworthy. I have recommended them to several friends. I am quite satisfied what these people do!

Stopped in because my charging port on my iPhone 14 wasn't charging properly. Everett got my phone…read moreback up and running in no time. I am grateful for his assistance!

Ten stars on a five star scale! Here's the story - I took my iPad Pro to the place across the…read morestreet from BatteriesPlus for repair... Week One - I was told it would be a week's wait for the battery. Week Two - I got a call saying the parts were in. Dropped off my iPad and was told a 24 hour turnaround. Week Three - I called, hearing nothing. The place across the street now tells me all the parts were NOT in... Week Three plus a day - My iPad was returned with UNREPAIRED. I was told the battery was fine, and it must be a "motherboard problem." Oh yeah - when I picked up my iPad, it seems the place across the street gave me a few bonus white pixels in my screen when they reinstalled the battery improperly. THEN I WISED UP AND TOOK MY IPAD TO BATTERIES PLUS Week One - Had to wait for the battery to come in. Week One plus a day - Batteries Plus installed my new battery, FIXED the white pixel problem with my screen. It seems the place across the street kinked some of the battery wires during their attempt to fix the iPad, causing pressure on the back side of the screen. In summary - Batteries Plus fixed my iPad when they said they would. Batteries Plus kept me posted every step of the way. Batteries Plus fixed the white pixels in my screen due to the attempt at repair from the place across the street. Batteries Plus correctly diagnosed my iPad problem as a battery issue. Batteries Plus fixed it in 24 hours. They kept their promise. Best of all? Batteries Plus did all this for FIFTY BUCKS CHEAPER than the quote from the place across the street.

I took my Apple iPad Air to get a new battery in it and the woman changing the battery broke my…read morescreen. She said she had another one at another location and I could pick it up later in the week after she got that from the other location. Well, it wasn't the exact same face plate and it never worked properly after that. It kept shutting itself down. This was over a year ago and I didn't report it immediately. I knew that they wouldn't know who the tech was that broke it.

Brought in our I phone which had locked up for no reason. Gary did what 3 other companies including…read moreApple tech and Best Buy couldn't do in hours of trying. He fixed it in 10 minutes. Very grateful and so happy to have found these experts at Experimax. Tracy and Mary Talley

New to the neighborhood, and very happy with the level of professionalism…read more My required part was ordered, contacted when arrived, and finished to perfection. Glad to see Apple products available in the neighborhood for future needs- Great Team!

I chose this location because they opened at 9:00 am - an hour before the national brand 3 minutes…read moreaway from it. Only today, they didn't. I arrived at 9:30 and found the door locked. Called the 800 number on the door, he said he'd call me right back and did. Seems the store manager had car issues, but was on his way and would be there in 20 mins. He arrived 20 mins later. Not off to a great start. Really nice guy and seems to know what he's talking about. My screen was cracked over the camera and wasn't usable anymore. Had got an online "instant" quote of $199 to replace it. Store manager takes my phone and passcode in the back (out of my site, which was NOT cool with me) and comes back saying the LCD needs replaced. If I do both the screen and LCD it's $350 instead of $400. I ask if the repair is don't up here in the front. He says yes. I agree to the $350 and he starts taking my phone in the back room again. I stop him, get my phone back and start walking out. He said he misunderstood and asks to call the owner. I agree and am allowed in the back after he cleans it up to watch the repair. Now mind you, there's nothing sketch on my phone - but my banking, email, passwords all are! I do not let it out of my site. The entire contents can be dumped in seconds with software out there. He fixed the phone and all seems well. I go to pay and there's a problem with my credit card. He asks if it's a debit card. No, it's an American Express business card. He tells me it has to be cash or debit. I'm beyond shocked - and even he struggled to find where it was posted. Back on the phone to the owner and they agree to take my credit card. Again nice guy - but their processes are broke and not transparent. Also, now I have a persistent notification about an unrecognized Display on this iPhone because the part is not genuine Apple. Again, informed after the repair. I will update if the display doesn't last or all my accounts are broken into

Walked in the door with my phones screen totally fragmented, walked out with a new screen in 20…read moreminutes. Repair charge was reasonable, service was excellent,and the employee was friendly and helpful.

Did a great job fixing my iPad screen! Quick, and reliable service. Way better prices than the…read moreother places around here.

I was in a really tough spot! Both of my phones had a cracked screen. I walked in and found the…read moreowner to be a man of great customer service and even better integrity. Prior to taking my phone apart he cautioned about possible side effects/loss of function with switching out the screen with alternatives built in the phone to circumvent that. He gave it a shot and of course certain screen features were affected as described earlier.Once I explained to him that I did not like the alternatives he gladly replaced my broken screen then explained to me technically what I would need to avoid those changes when getting a new screen. He even pointed me to the right direction on how to get the service I was looking for. He did not have to do any of those things even if that meant losing business but he did and for that I'm thankful. Please please if your in need stop by this small business and give him an opportunity to earn your business. Especially during these times small business need our help more than ever.