Ruidoso Lodge Cabins, oh how I would love to go back!…read more While we were there, we stayed in one of the Hidden Canyon cabins, which was so wonderfully remote. Tucked away between the foothills of the mountains, we got to experience a peaceful, quiet long weekend. There are only two other cabins on the road that ours was on, so the quietude really was palpable. In the mornings (we got up before our neighbors, apparently) it felt like we were the only two people in the whole world. Even though it was chilly, we would go out on the deck to enjoy our morning coffee (for him) and tea (for me) while listening to the creak of the trees, the chirp of birds, a distant woodpecker hunting for breakfast... it was just so lovely. Actually, the in-your-face nature reached a whole other level when we had a moment interacting with the local deer population. We were on our way to the car to head towards town, when we suddenly realized that there was a herd of deer wandering towards us. Not wanting to scare them with the car door sounds, we just stopped and stood completely still. We had expected them to just continue on their way, but they actually decided to stop and check us out. A few of them actually came right up to us and (I swear, I couldn't make this up!) licked our hands! (For the "pics or it didn't happen" people out there, please do see the pictures I've uploaded. Told you-- I couldn't make this up!) Regarding the cabin itself-- the amenities were everything we could have hoped for. The kitchen was immaculately cleaned and ready for us to make a meal in, the bathroom was lovely with its skylight and river stone shower, and the bed... well, it might have been just about the most comfortable bed the husband and I had ever slept in. Not kidding! Honestly, I can't do this place any justice by writing about it. You'll just have to go take a look at the pictures, or better yet, go stay for a weekend yourself! It really is an amazing experience.

Don't be deceived by the pictures. It is nothing like what they show. We have been staying here…read moresince the cabins were built. This is the first time that we have been back since the flood. This place is very sad and depressing. They not spending anything on taking care of the yard, no flowers, no upkeep on the cabins. There is still a duplex cabin that wash ravaged by the flood next to the cabins. Management is very difficult to get a hold of when you need something. A lots of excuses! Have a good time and stay somewhere else.

My boyfriend and I stayed at the Will Scarlet cabin and we had a really fun, relaxing time. The…read morepeople there are really nice and helpful with our first experience. I do recommend this place

Have been staying here for years. Property is beautiful, cabins super clean. Owners so helpful…read more Highly recommend!!!

My Family and my Daughter's family stayed in Sam's Cabin in July of 2018 and had a great time! To…read morea person, everone's reaction upon entering the cabin was "Wow"! It's a rustic but very nice, if not luxurious "cabin", although it's furnished like a home! It has 3 bedrooms including a master bedroom with a master bedroom bathroom. One of the rooms has bunk beds which my kid and grand kids loved! The main bathroom has a massive jacuzzi tub! The kitchen is fantastic and includes granite counter tops, a full size stove, oven, refrigerator, microwave, coffee maker and it's fully stocked with everything you need to cook. There's even a full size washer & dryer which came in handy! The cabin is furnished with free WiFi, an HD TV, Blu-Ray Player and a small assortment of DVD's. The TV has some smart features including Netflix. The front porch is great. We spent a nice afternoon from the porch watching the rain. The back yard, and deck are wonderful, as they are furnished with a tables, chairs a fantastic hot tub, and BBQ Grill. The fenced back yard is great for the kids to explore and run around. When we were not out and about doing activities in town and the surrounding area, the cabin was a welcome fully furnished get away to relax, enjoy home cooked meals, play cards, watch TV, get in the hot tub, and even sleep. We made some great memories, including a visit from the local deer which come pretty close. On top of all that my granddaughter left a pair of blue jeans behind and they were kind enough to call me and insisted upon mailing them back. Now that's great customer service. I would definitely recommend this cabin. It' a bit of a windy, uphill drive to the cabin, but well worth it.

We stayed here for my girlfriend's 30th birthday. We were disappointed with almost everything but…read morethe view. The beds were terrible. I definitely suggest bringing your own pillows. Towels had holes in them. Dried, old food around the house on the carpet. The hot tub only fits 4 vs the 8 they advertised. Everything but the flat screen tv in the living room is out of date. The pilot switch on the fireplace is finicky and after calling management for 24 hours, they finally sent someone to fix it. I can't figure out how to sleep 13. We only counted 11 spots. The location was great. Ruidoso was wonderful. I highly suggest Casa Rio pizza.

Second trip to Ruidoso with the family and Condotel never disappoints!!…read more Their service is awesome...always friendly and smiling. If you need any tips about the area they are always there. This trip we got the Antler Mountain Lodge and it's awesome!! 5 BR 3 bath house perched just off the main road. Outside hot tub, game room with pool table, foosball and plenty of space for our clan of 12 to relax and enjoy the cooler weather! Condotel, keep up the great work!

This agency has no ethics. We booked for this weekend but had to cancel due to the horrible floods…read more I messaged them and called them twice. On both occasions the receptionist Alyssa assured me we would get a call back and nothing. During a time like this I cannot believe they are trying to keep peoples money. The mayor himself discouraged people from visiting. The Innsbrook Village where we were supposed to stay was flooded and even marked on the flood zone map. There was no way I was going to risk my children's safety. Truly apathetic bunch of people

Our planned celebration for my mom's 95th birthday was just a disaster. One bedroom had evidently…read morehad large dogs shut in. The smell of urine was so strong your eyes watered. None of the 7 beds downstairs had any bedding. We had chosen this particular cabin - Little Bear Lodge - because all 12 of us would have beds and because of the dog toilet room we had to double up, 40 year old men had to crawl on to the top bunks and mates weren't with mates. The swimming pool and hot tub were a big draw as they were advertised as heated. The heater did not work. They charged us a $400 cleaning fee but expect us to clean before we leave AND haul trash ourselves! Do not go there. If you have to choose sleeping in your car or this, choose your car. It won't be as big an aggravation.

We've rented from Hummingbird Cabins before and had a great experience, which makes this recent…read morestay all the more disappointing. The home was advertised as a premium property, but what we walked into felt more like someone's neglected second home -- furnished with mismatched items, poorly maintained, and nowhere near worth the price we paid. Here are some of the issues we experienced during our stay: * The oven broke on the first morning, and despite calling at 9:30 AM, no one came until after a second call that evening. * Mattresses were old and uncomfortable * The master bed is not suitable for anyone under 5'4" because it is too high to access safely and no step is provided. The nightstand next to it was about 12" too short to be usable. * Fixtures were grimy and coated in calcium and gunk. * Bath towels were threadbare, closer to dish towels in quality. * Only two thin hot pads in the kitchen -- I actually burned myself using them. * The kitchen was poorly stocked, and many items felt dirty or greasy. There was only one mixing bowl, and we found a bag of rotting avocados in the pantry. * The dishwasher didn't clean, and the instructions said to use vinegar -- which wasn't provided -- so we had to hand-wash everything. * The refrigerator made loud noises one night and kept us awake. * Worst of all, the dryer had no lint trap, with visible internal buildup -- a major fire hazard. * No coffee or side tables in the living room, making it impractical to relax with a drink or play games. * The house was dark and poorly lit, not at all like the bright, welcoming listing photos. * We were not allowed to use the patio heaters, even though they were advertised. When we asked how to turn them on, we got a generic text saying they weren't allowed -- with no explanation. * The yard was completely overgrown and unusable. We had hoped to enjoy the outdoor space but couldn't. We attempted to resolve this directly with Hummingbird Cabins, but their staff told us management could only be contacted by email and offered no timeline or assurance of follow-up. We never received a response to our email. That is not how a professional rental company should operate. We paid for a premium experience and got a substandard one. Until this property is properly cleaned, updated, and made safe, we cannot recommend it -- and we hope the company takes our feedback seriously.

This hotel is just lovely! From check in to check out the staff, are super friendly. I had the joy…read moreof staying here for a conference. When you walk in, if feels like you are in the west. Think "Yellowstone" style lodge. Large field stone place in the lobby, a stair case that is beautiful to walk up and a catwalk across the lobby. The breakfast, now they know how to do that! Oh my good morning!!! I never went hungry! And the bar in the evening will serve up some chicken wings or pizza. If you are looking for something else, you can peek in the gift shop for some soda or chips; or go to one of the restaurants in town for dinner. I was here are part of a conference. So the conference rooms, the av, the catering for the event, all amazing!! I'd recommend this hotel and conference venue to anyone. I hope to go back and bring my family.

Very nice Hotel friendly staff that are so pleasant and welcoming and make you feel comfortable …read more The room was very clean and such comfortable beds ! Beautiful mountain Inn Great lobby and the eating area with such a great breakfast buffet and omelette station such nice staff . Location is great really can't wait until our next stay that we can spend more time in Ruidoso .

Traveling throughout New Mexico over the last month I have to say that Sitzmark Chalet is one of…read morethe cutest & most comfortable stays! The hotel owners, Lori and Todd are nothing short of spectacular. After a stressful afternoon of dealing with an unorganized, impolite hotel I arrived to a very happy, helpful person - Lori! She instantly put me at ease, and made sure that I had a room here at her hotel. When traveling - having a warm, clean, safe place to stay is an extremely important thing to me. This lodge delivered it. No bedbugs or creepy front desk people here. (If you've traveled throughout the U.S. - especially smaller towns, you know what I am talking about.) The rooms are awesomel!! With the wood burning fireplace, country decor I feel like I am tucked away at my grandmothers cabin. Not only do you get a cozy room, they have a spa and BBQ you can use as well. Perfect for the end of any day!! You can tell that this place is well kept and cared for. I would recommend it to anyone who is looking for a warm, cozy, pleasant stay.

Was in town for business and stayed for a few days. The rooms are comfortable and clean. They…read moreadvertise a barrel sauna and tried it out and was nice.

We had the most wonderful time at Christmas in 2018. We stayed in the tiny cabin and actually ended…read moreup getting snowed in after record breaking snowfall. Our awesome hosts made us breakfast and visited and it was amazing! The cabin was so cozy with the wood burning stove, and the scenery was breathtaking. We cannot wait to go back, hopefully for our "baby moon" in a few months!

From the owner: We believe that this is the absolute BEST location in Ruidoso, but we'll let you decide that for…read moreyourselves! :) We offer amazing mountain views of Sierra Blanca from the full length front deck, along with being in close proximity to Ski Run, Hiking, Casinos and Shopping. We are a clean, chemical free environment, and gluten free, vegan meals are available upon request. Kayaks are also available for rent! :)