My company was looking for some promotional keychains to give out to customers. After choosing the exact product we wanted, I submitted the artwork and quickly received a confirmation that my order was received. I had a few issues with the original proof, however my rep. Emjay provided a few different options to get my keychains looking exactly how I wanted. After an extremely quick turn around time, we received the Keys chains and could not be happier with how they turned out. The keychains look just like the pictures online and the printing looks exactly like the proof. In addition to the great keychains, I am in the process of looking to have promotional mugs made up. After failing to find exactly what I want and letting Emjay know my frustrations, he offered to create a custom design for me. This is probably the best service I have received from an outside vendor in a long time. I will definitely be recommending Identity Links and Emjay to anyone I know looking for promo products. read more

Nothing short of PERFECT! I'm a purchaser for a convention & visitors bureau who, more often than not, must order promo items in a last-minute frenzy. Identity Links to the rescue! Our marketing director found them by chance and referred them to me. My first reaction was, "Oh no, not another vendor!" (I deal with so many), and let's face it, you can find just about anything you want, anywhere, at the right price. That being said, nothing can replace excellent customer service and ease of ordering - both of which Identity Links has hands down. In one afternoon I was able to chose items, send our logo (not an easy one to imprint) and remit payment (great prices!), all with cheerful and swift communication from our rep (THANK YOU Anna!) and accounting (YAY Justine!). We received our items quickly and they look even better than we imagined. Perfect. Without hesitation will order from them again - and you should too! read more

I cannot say enough about Anna Nowak with Identity Links. She has been our account manager for a little over 3 years. Her professionalism and can do attitude is exceptional. Identity Links offers very competitive pricing with excellent customer service. If a requested item is not available through their web site, Anna can still usually find it for me through other sources. Anna will communicate any potential concerns with a product, delivery, or stock before it becomes an issue. On more than a few occasions, we had to rush an order and Anna ensured that we had our purchases in hand and on time as promised. I will always look to Identity Links first for any promotional items, mostly because I know I can put my trust in Anna to provide a quality product, on time and at the best price. read more

If I could give them 10 stars I would! Mark and Emjay were awesome! Mark the owner called me within minutes after placing my order (even though it was 9pm Chi time). After searching different sites for hours Identity links was the most affordable and after receiving my order I confirmed that the quality was even better than I could have hoped for! I placed my order last minute and needed rush production/shipping to my event in NYC. I was worried that the order might not make it in time but it actually arrived early! Emjay was so helpful every step of the way from helping design my logo onto the products to billing, I couldn't have asked for better customer service. If you are considering purchasing from them don't hesitate they are amazing! read more

I reached out to Identity Links for a school sport team kick-off meeting door prize we wanted to secure in a few weeks time. After discussion and research, we selected a customized Sharpie market for our item. Both the sales team and the contact person at Identity Links were amazingly friendly and knowledgeable. They were very helpful in identifying the perfect logo and size for our team item. The markers arrived ahead of schedule and look great! Our athletes will love receiving them at our kick-off meeting! Strongly suggest working with this company if you have a personalized item you'd like to pursue. Very impressed with the response time, the delivery time and the friendly disposition of the employees at this company. read more

As a small business owner I am always leery about hiring a company I haven't worked with before. I came across Identitylinks on the internet and decided to order 500 custom shaped post-it notes from them that I will be using to advertise my business. I'm glad I chose Identity Links for the following reasons: - Their prices were one-half as cheap as other vendors I had looked at - Their sales people answered all of my questions in a prompt and courteous manner - They did two artistic revisions to the product I ordered at no cost - They rush shipped my items at no charge since it was my first order They are now in my bookmarks and I will be sure to contact them in the future for other orders. Great Job! read more

My review is for the excellent service we received at Identity Links. I work for a small financial firm in NYC; and when we started searching for branded items to give out at our client events, we wanted to search for US-made items, from a family owned business. Our sales associate at Identity Links, Heather, gave us the greatest service we could ask for. She listened to our needs regarding the products we requested, and exceeded our expectations on delivery. There were even some hiccups that came with exceptional resolution (the true sign of great service; resolving problems with ease and grace). We will definitely be using Identity Links for our logo-branded products in the future. Thank you! read more

Identity Links, Inc. A business with a heart! We are a non-profit that provides financial assistance to families of veterinary oncology patients for their pet's cancer treatment. . We ordered some promotional items to use as giveaways at our first fundraiser. The product had an error on it though we had approved the printing (we did not catch the error either). Our foundation could not afford to re-order the product corrected. The awesome staff of Identity Links, Inc. stepped up and saved the day. The offered to re-order ,re-print ,and re-ship at no charge!!!! Animal lovers and excellent customer service !!! Thank you Identity Links!!! we will use and recommend for all promotional needs!!! read more

I work for an Oral Surgeon and I oversee Marketing and Public Relations. I will ONLY use Identity-Links for our promotional items. They are THE BEST in pricing, product, delivery and customer relations. Can't tell you how many of our referring offices and patients love the items we have given them from Identity-Links. Always top-notch quality for the BEST price. I always work with Sid and he is more than helpful! He helps me to promote our office in the best possible light with our logo and the product. He has never led me wrong. We owe a Big Thanks to Identity-Links and thank you Sid and Mark! read more

As a high school band director, I do a great deal of purchasing of several products either annually, or semi-annually. One of the bigger ones is the purchase of 1-Gallon Coleman water jugs with our unit logo printed on them. This year, we reached out to Identity Links. The experience top to bottom was outstanding! We received designs in a timely manner, great pricing, and fast delivery, FAR better than any company we have previously used such as Branders.com. The entire experience was very pleasant and we could not be more pleased with the product. They have earned our future business. read more

I work for a community agency in Maryland who initiated their first annual Walk & Bike to School Day event in the community. Identity-Links was able to produce a product that exceeded expectations and was received in a timely manner. Bart provided great customer service-responding to emails and inquiries quickly and offering additional assistance as needed. The imprint on the product was perfect and loved by all students and families who received it. My company is currently preparing a re-order from Identity-Links, and plan to use them for future projects, as well. read more

After my positive experience working with Identity Links, I felt I had to write a review because my experience working with them was nothing short of fantastic! I needed some custom promotional items on a very tight deadline for an event Identity Links not only had my item in stock, competitively priced, but it was delivered a day earlier than expected! My account rep, Bart was super-professional, courteous, and knowledgeable! I would highly recommend working with this company. I know I'll be working with Mark (the owner) and the team, again! read more

I've worked with many promotional products companies over the years and I've finally found one that combines all of the services that are important to me: quality products, exceptional pricing, easy ordering process, free samples upon request, excellent communication and customer service...and more. While it may seem that all vendors are the same, they are not! Identity-Links is now the only company I use to order promotional items and gifts for my company. Mark and Anna have been great to work with and I highly recommend this company. read more

We ordered helicopter shaped pens from Identity Links a few months ago and they were so easy to work with. Our sales rep Emjay was super responsive--usually called me within minutes of me sending an email inquiry. The products were shipped quickly and they came out great! (Oh, and their prices are very reasonable. We are a non-proft so price is important.) I was apprehensive about using a vendor that we were not familiar with, but I'm so happy we did--they were excellent. Will definitely use them again. read more

We are continually working with Identity Links and as the rating says-5-Stars, they are as good as it gets. From all the way in Trinidad, Identity Links has always been our No. 1 promotional products company, for the too many reasons to mention, they are professional yet easy to relate to. Heather our Account Rep, always takes care of our needs, providing alternatives and best prices. They have a variety of products which are fun and unique and always live up to our expectations. Keep it up! read more

I order quite a bit of branded items for my company and I've become accustomed to receiving shaky customer service and imperfect products. Not the case with Identity Links! I had two different glassware orders and they turned out great! Not only were the products delivered on time and look fantastic...but the ordering process was incredibly simple. It was refreshing dealing with a smaller company versus a global giant. Real people, great communications. Will absolutely order again! read more

Identity-Links helped me design a creative gift acrylic to commemorate a transaction my company advised on. They turned it around in 11 days with a finished product that is gorgeous! Some 17 folks helped get this transaction closed and I know each one will be thrilled when they open the box! This was my first time working with them. Anna especially was helpful and cheerful. Their factory did a rave job. the price was excellent - I will work with Identity-Links again! read more

We have been using Identity Links for several years for all of our branded items for Trade shows and customer give aways and gifts. The service is always fast and friendly. They go the extra mile to make sure you get exactly what you need and want, even if it isn't a standard product on their website. Prices are reasonable, delivery is fast, and quality is great. We keep coming back because they have earned five start credibility with us! Highly, highly recommended. read more

I ordered 350 lunch boxes via email I had the pleasure to work with Heather they were great !! She had accidently given me the wrong tracking number for my shipment ( Which is okay :) ) I had than talked to Danny & Heather to get it all figured out and they were great !!! :) Since living in Canada the whole process was done by email and I think I called twice.. I highly recommend Identity Links.. Hopefully one day I will use them again !! Thank you guys ! read more