My husband and I have owned two Subaru's since 2020. We have been very happy with the cars and the…read morewarranty service provided by the manufacturer and the local dealer (Jensen Imports) since returning to the Sioux City area. The service has been easy to schedule and has always been completed in a timely manner. The people we have delt with in the service department are very knowledgeable and professional. Subaru Cars, as advertised, are wonderful to drive in the snow. You will not be disappointed with owning a Subaru or the service provided by Jensen Imports.

Jensen Subaru is amazing. Their friendly they walk you through everything that you need if…read moresomething needs to be done with your car in Laymans terms and not all that overhead guess work. Will be a Subaru owner u til I die !

Great service, good customer service. Had a good experience with Pedro, the service managerread more

So very nice and efficient. Got us all fixed up and scrubbed the headlight covers! Also was up…read morefront on something they couldn't get done for me because it just wouldn't be right . Super honest and will absolutely go back!

Great Service Fast reliable Reasonable Friendly Close to us and knowledgeable…read more explains very good the service.

Mary Lou is excellent with customer service and the people in the shop are quick and detail…read moreoriented! Get ready for a good conversation if you want to hang out and wait for your car! Came in for a pre purchase inquiry.

Their service department has always been professional and nice in working with my car. They get it…read moredone quickly. The waiting room always has coffee, snacks and popcorn. I highly recommend them.

Took my son's car in for a routine oil change, nothing was leaking prior..got it home, noticed a…read morepuddle of oil underneath a few days later. Checked the oil level to make sure it wasn't low and it was WAY over filled on the dip stick. Checked the puddle under neath..clean new engine oil. So a couple weeks go by and I have my son take it back there to find out why it's suddenly leaking after just getting the oil changed and a clean bill of health. They told him it was leaking from all kinds of places and it would cost more to fix than what the car is worth and sent him on his way. So a week later I went in there hot and worked up, with him and got on them about it and told them I need to know what is going on because his car was perfectly fine before this oil change. So they took it back there and put it up in the air then brought me out in the shop and tried to tell me it's leaking power steering fluid and not engine oil. I said how? The puddle in my driveway is fresh oil. Not red power steering fluid. They got all uncomfortable and then said well, the technician forgot to mark down that it was leaking power steering fluid when it was here for the oil change, and tried to gaslight me into thinking it was the other shops fault that did the rack and pinion assembly. Then told me they "don't touch other peoples work" and I need to take it back to them. So I gave them the benefit of the doubt and went back to my other very trusted shop I've been going to for years. They checked it and it's leaking from the valve cover gaskets just like I thought and they were changed right BEFORE I got the oil change at Toyota. Zero power steering leaks!! Toyota overfilled the oil and blew out the brand new gaskets and they are refusing to admit it. So long story short. I have to pay AGAIN to have the valve cover gaskets changed. But definitely not at this piece of s*** shisty ass dealership! Don't take your vehicle here unless you want other new problems that they will try to gaslight you into thinking are someone else's fault. If I could give them zero stars I would. And I've been coming to this dealership for years!

I have purchased two vehicles from Jensen Volkswagen in the last 6 years and up until this last…read moreFriday had pretty good service. But I have had an ongoing issue with a sensor light coming on and have had it at the dealership 3 times for the same issue and their last solution was to replace the battery and reprogram it. Well, picked my car up Friday at 5:30 pm when my appointment was at 1 pm. With my app for my car I could tell they did not start working on it until 4:30 pm. I parked it in the garage that night and I do not lock it in my garage. Saturday morning I went to the store and found I was unable to lock my car. I could not lock it from the handle sensor or the fob. Called the dealership at 12:15 pm when I got home to report this and I was basically told too bad you have to wait until Monday for service to reopen. Mind you, they closed at noon. I was 15 minutes past. No offer to call someone to come in or anything. They created the issue with my car they should have fixed it that day. I ended up calling their sister business Jensen SUBARU and talked with a very nice man who offered me a loaner car for the weekend until mine could be looked at. Jensen Volkswagen - do better!!

I've taken my car to this location a few times. They did a great job...fast, friendly and accurate…read more No complaints it was a great experience

They were very responsive to an emergency on the interstate 50 miles from their shop. They came…read morequickly and provided excellent service. Highly recommend them!!

David helped me twice last week.Very good service & I didn't have to wait long..He did good work &…read morehe was very professional & respectful. I will never use anybody else.. Gracias David.

I was driving through a road construction area on 75 between Hinton and Sioux City about 5-6 car…read morelengths behind a semi. He semi suddenly swerved and went onto the gravel shoulder. A large rock hit my hood and windshield, as well as small pieces of gravel hitting my grill, bumper, mirrors and fenders. I called my insurance company and they sent me a list of auto body shops that were on their preferred list. I reached out to Prestige Collision Repair on Prestige in Sioux City. They worked with the insurance company and repaired my vehicle. They found several items that I didn't see and fixed them as well. I picked the vehicle up and couldn't believe my eyes! It looked showroom ready! It looks perfect! I am elated! They were we very nice and kept me well informed. If I ever have a need any more work, that's where I'm going! Thanks Prestige!

Someone backed into my classic car and I searched all over to find a quality shop that would…read morerestore it back to original condition. I was kind of hard on the front desk and foreman that if they were chosen to work on it I wanted the gaps to be even and no blemishes when done. They were so helpful and courtesy. The reviews were very positive and I had a hard time finding anyone that would take it on because it was so old. When Prestige called and said it was done. I came to look at it I was so happy to see the detail of car. It was a trophy car before the accident and after they made it better. I don't hand out compliments easily but this company is A+ on everything. I would hire these people again, and again, and again. TOP OF THE LINE OLD FASHIONED WORK ETHIC company. Job well done.

I used to think very highly of Kuehn Auto if I could give zero stars I would,…read more When I first met Dan I was a guy down on his luck needing a vehicle and I dont have the best credit which they have always boasted about "No Credit or Bad Credit No Problem!" and at that time that was true, he/they did everything they could to help me....I cant say that anymore. He helped me get a vehicle so I was then able to have reliable transportation. He was very nice and overall a good person to deal with. His service tech John can be a bit rude at times but everyone else there I have always enjoyed dealing with. About a few days after I signed my papers my alternator went out and I had previously asked him if something should happen what do I do and he gave me his card and said to not hesitate to call him so I did and he took care of me instantly. He helped arrange for a tow to his shop where he then replaced my alternator free of charge which I NEVER expected to be done for free but my gratitude for him that day was very high and I appreciated everything he did. I was worried about what do I do because I am on disability income and dont have allot of money for repairs and I live in a apartment so doing my own work is extremely limited. I got the vehicle back and drove it with no other issues since and all was just basic maintenance. Ended up trading that vehicle in for a better car which I had for 5 years without trouble except for a few issues that were pretty minor that are not worth mentioning as they happened after the vehicle got paid off. However they say they take care of you even after the sale which I had to put up a bit of a argument with them to fix the issues on that vehicle. I couldnt do it and I wanted to give them my business because of how well I was treated in the past. Here is where things start to change between my relationship with Kuehn Auto... Before I lost the car due to a severe mechanical failure after my 5 year ownership again no fault of Kuehn Auto. I had noticed some other issues going on and I wanted to get away from that vehicle before things started to get worse and I was stuck with something I eventually would not be able to use, so I called Dan up and told him that I was in the market for a new vehicle and to my disappointment he had changed the way that he does his financing and thus I was told that I would now have to have $1,000-1,500 down...Are you serious? Ever since he partnered with Credit Acceptance his business practices have gone down hill and dont get me started on that credit acceptance....they dont have good reviews and they also screwed over my friend on a vehicle that she no longer owned...luckily she got it fixed. Do your own research on credit acceptance they dont have good reviews. 1,000-1,500....that's my whole income. Both vehicles I bought I have put 500 down and to tell me you cant cut me slack after always making payments in full? Never missed one! Time passes and he ends up telling me he has a 2007 nissan murano which at the time sounded pretty good and again after complaining he let me do 500 on it. A person should not have to complain to get a safe affordable vehicle It used a bit of oil but that was ok until about 6 months in I started having issues with my transmission. Had a issue with the alternator but that got fixed. Only 6 months of owning the vehicle my transmission goes out thats bullshit and what is even more bullshit he told me that I was on my own and there was nothing they could do? How would they know when they have NEVER even looked at it or even TRIED to do anything with it. After the many years of being a LOYAL customer that's how you are going to treat me? Not even try to make it right? Just give me the middle finger and say that's it? I guess that's the world we live in now. All about money not the people anymore. I am not a transmission expert for all I know they could fix it easily. All he told me was "You knew the issues it had when you bought it" First off the only thing that was mentioned to me was that it burned oil....no mention of a faulty transmission or any issues mentioned other than oil. I guess buyer beware if you deal with this company and this is NOT his first rodeo screwing over a customer...there is another review from last year about a woman who had issues too so I am not the only one. I would love to continue to recommend this place but not after this. By the time this review most likely gets seen I will have returned the vehicle and will no longer be doing business with this place again and I will be spreading the word to everyone I know. I just wanted a decent vehicle and to deal with a company that stands by their cars which is something else the boast but how can you stand by your cars and say that you help people after the sale when you wont even attempt to help me?

Bought a vehicle they said brakes were bad, then said needed a battery. Bought a battery that…read morewasn't the problem. Starter was bad, thermostat was bad, brakes didn't even have break pads, calipers were held on with bailing wire, I could've died driving it home. They're response "we only inspect vehicles we sell on finance". BUYERS BEWARE!!!!