terrible staff!! reference ideal pediatrics for my full review! don't bother unless they get new…read morestaff that will do what they say they are going to do

From the owner: Primary care for children from birth through high school treating ADHD, acne, allergies, asthma,…read moreheadaches, newborns and adolescents and so much more. We also provide same day sick visits by appointment and a very convenient walk in clinic from 3-7pm M-F. Providers trained in pediatrics will care for your child's cough, cold, earache, sore throat, minor injury, etc, with shorter wait times, smaller copays and pediatrics professionals making this a much safer and more convenient option than an urgent care or E.R.

I used to love this place. There is one provider who I still love, but when my kids or I don't get…read moreto see her, it's marginal at best. My last visit, however was horrendous. I have an MRI confirmed labral tear plus impingement in my hip. I also have hypermobile Ehlers-Danlos Syndrome, among other things, which makes my joints unstable and pop out of place, plus puts me at a much greater risk for injury. While trying to step on the leg with the labral tear, the leg collapsed, causing my hip to sublux, my knee collapsed and jerked sideways with my kneecap shifting one way and my femor going the other. It hurt like hell and both joints swelled and became discolored. I tried to nurse it at home because females with pain, especially chronic pain are treated like sh*t at ERs and UCs. Even with taking the Norco I already had at home, the pain got worse so I couldn't sleep or walk and I had a big flare up of migraine and occipital neuralgia. I was in so much pain from all of these things, so I finally decided to go to TAUC because I knew they could do imaging to check for worsened/additional injuries, and knowing I had an MRI confirmed tear in my hip labrum (among other issues) so they couldn't try to tell me there was nothing wrong. I was mistaken. Dr. DeLucia was hostile the minute he walked into the room, asking "Why are you here? What do you expect me to do? I'm not giving you any meds." I calmly explained that I had a tear in my left hip and that I was concerned that I worsened the existing injury and also injured my knee. I explained that I even took the Norco that I had at home, but when it didn't help like it normally did, it made me wondered if I caused further injury. I tried to pull up the MRI report confirming the labral tear and he said, "I don't need to see it, it doesn't matter." He walked over, sharply jerked my hip & knee back and forth and the pain was so severe that I shrieked and tried to jump off the table to get away. He said, "Other than the pain you claim you have, there is nothing that indicates any issue." He ordered zero imaging to back that claim up, didn't even raise my pant leg to see the swelling and discoloration. He asked why I didn't just go to my PCP (It was the weekend) he challenged my allergy to steroids that was diagnosed by my Dr after anaphylactic symptoms, plus they are contraindicated in patients who have my health issues, and told me that "if I thought I really had pain I should see a pain management dr. When I told him that I DID have a pain management Dr, he goes, "Oh yeah? Who?" and after I told him the name, he says, "Hmmm, that's funny that I have never heard of him." He walked out saying there was nothing he could do for me. And the biggest problem was when he flat out lied in my chart and said, "Patient asked for Norco by name." I absolutely did NOT, I told him multiple times that I had it at home and had been taking it at home and only came in because it was less effective than usual, making me wonder if I had worsened my existing hip injury as well as causing new injury to my knee. Dr. DeLucia was hostile, careless, spiteful, and FLAT OUT LIED in my chart. Honestly, he's lucky that a bad review is the only action I decided to take after that visit.

Billing issues were resolved in a timely and reasonable manner. We are a repeat and valued…read morecustomer of Total Access Urgent Care.

The floor had dried blood on it there extremely rude especially if your medicaid or medicare.read more

I went in in February for an illness. Employee charged me a 10.00 Co pay. 6 months later charge me…read morean additional 40.00. After all this time this should not have been charged. I would have left 0 stars if I could

Grounds and pool area are very well-maintained…read more My daughter was doing scuba training in the pool and it worked out great. They have water fountains, but I wish they had a bottle filler on them for easier bottle filling. Locker rooms were nice and clean and well lit.

I'm a union laborer, and I have great private insurance. I still use the VA as much as possible,…read morebecause I believe they treat patients better, in every aspect, when compared to traditional hospitals. At least that's been my experience for the last 20 years. The VA is held accountable by our representatives. Catholic charities and for-profit medical providers, just have a different agenda.

I had a staph infection on my eyebrow with severe swelling around eye and nose. Attending physician…read moredid very little. He drew blood, IV with fluids and sent me home. He didn't prescribe any new medications since the one I was previously on wasn't working. I wouldn't send my dog to this ER.

The care was good, the staff were very friendly. I have no insurance so I paid $175 when they…read morechecked me in. I had my blood pressure taken and my temperature taken. I have chronic COPD so they listened to my lungs. They gave me a breathing treatment and sent me home with antibiotics and steroids. Today a week later, I receive a bill in the mail saying I owe them another $74.92 for, professional fee of $ 196.00 but adjusted $134.58 anda7qqqta $7.50 for the medication the put in the breathing machine. Are you people serious.... Before it was aaper just to die

The Dr. is okay but his office manager Sharon is the rudest person I've ever had the displeasure of…read moredealing with...in any business. I've been a patient for a couple years now but this year Blue Cross didn't pay for my annual checkup and they told me it was because the office didn't code it right and it should be simply re-submitted...an easy thing to do that happens all the time. My conversation with Sharon about this started very strange. She said "we'll we're not changing the code because that would be insurance fraud...what?? You're not "changing" anything, you're resubmitting with the proper coding because you didn't do it right first time. It's a simple to re-submit to BCBS she just didn't want to be bothered. The conversation deteriorated from there and her true colors came out. I ended up paying the money because I didn't want Daniel to be out the $ but that was money my insurance company should have paid. When I first met Daniel I mentioned the bad online feedback I read about the office manager and he sort of blew it off as you "some people's personalities just clash" I have news for him...It's not your patients, it's her. She's just rude, lacks people skills and has zero business in a customer/patient service oriented job. We've referred several people to this office and at least three others have heard her having rude, demeaning conversations with patients on the phone while they were sitting in the waiting room. (thin walls and window) It is possible for one employee to ruin a good doctor's office. I simply found a new doctor but I hope Daniel wises up and manages his people because his "manager" is losing him current and potential patients. Nobody wants or needs to deal with this type of individual when you walk into your Dr's office.

The receptionist at this office was horribly rude when I called to find out why my prescription…read morerefill was denied. I have been taking the medication for about 10 years but she refused to refill it until I come back for an appointment. She was so hateful and told me several times that I was irresponsible. I work in the healthcare field and I would never speak to a patient the way she spoke to me. My husband and I will never go back again.