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    Ideal Landscapes CSRA

    5.0 (2 reviews)
    Closed • 7:00 am - 7:00 pm

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    1 day

    Response rate

    25%

    Services - Ideal Landscapes CSRA

    Gardening

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    8 months ago

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    Rocky Creek Lawncare & Landscaping

    Rocky Creek Lawncare & Landscaping

    (2 reviews)

    Never received straight answers. In 2018 I hired them to install pavers, made a down payment and no…read moreupdates to start the job. Received my money back. 2025 The same thing but no down payment or dates he would start. Left me hanging & will not hire Brent again. Lack of professionalism & communication.

    What a miserable experience! Brent talked a good game, mostly name dropping and telling stories…read moreabout his other ventures. But the work was disappointing, unfinished, and they couldn't clean up the messes they made. They left construction debris as souvenirs. The worst part was the rude and condescending crew. They wouldn't listen to us when we asked questions, and said they knew better than us what needed to be done. The foreman couldn't have a conversation with my wife without staring an argument and demeaning her. It started with them not listening to our instructions and doing an easier design. This left a large part of the yard completely unusable and ugly. Then, they damaged our custom patio. They tried THREE times to fix it, but couldn't get it right. I finally had to fix it myself and Brent wouldn't even discuss compensating me for my time and materials to finish the job. They messed up the sprinklers, then couldn't fix them either. They didn't mark them good enough and buried a sprinkler under the wall. They didn't believe us when we told them about the sprinkler until we turned the water on. Then they had to redo the wall. When they fixed the sprinkler, they laid it at an angle, so it was completely ineffective. I have a large dry spot that I have to water by hand. They did permanent damage to our driveway, breaking large chunks and scraping the surface. When we approached Brent, he said he wasn't liable because of the fine print in the contract. They said the scrapes in the concrete would disappear over time. Sorry, but I don't have self-healing concrete. They didn't make any effort to tie in the new sod with the old lawn. I now have ridges and hills where it used to be level. Their solution? Just throw some topsoil down to level it up. It almost worked. Overall, I have a hard time even giving them 1 star. Brent promised I would be happy and sent his crew back several times to try to fix things. But they couldn't get it right. I finally did it myself after Brent refused to call me back. We had really high hopes, but all we got was an unfinished project and a lot of frustration that we paid too much for.

    Trinity Lawn & Landscape

    Trinity Lawn & Landscape

    (9 reviews)

    Lawn Service Sodding…read moreTree Triming Landscaping Matthew and John have always been spot on with their service and follow up I would recommend them highly for any of your home lawn and landscaping needs, their employees work hard and are courteous and friendly Trinity goes above and beyond

    IF YOU LIKE BEING GHOSTED THEN CALL THIS COMPANY! IF YOU…read moreEXPECT TO BE ABLE TO COMMUNICATE WITH THEM, YOU WON'T! In January 2022 Eric the owner of this company came out and did an estimate for my landscaping. I have a medium size backyard (3600 sq ft) and was having general yard cleaning, a sprinkler system and sod installed. I was told that they could begin in late February or the first week in March and finish before Masters. They finished at the end of May. IT TOOK THEM FOUR MONTHS TO DO 7 DAYS OF WORK! The owner Eric and I had already agreed to additional landscaping and sod in the front yard. That was supposed to be done in June, then July, then by the end of the summer. In October I was told by Eric that it would be best if I waited for the sod until March of 2023. They could put the sod down in the fall (of 2022) but it might not make it and that would be on me. AFTER WAITING FIVE MONTHS I WAS TOLD THAT I SHOULD WAIT AN ADDITIONAL SIX MONTHS! HORRIBLE COMMUNICATIONS! I would email, text or call and leave messages. Even after Eric and I had a conversation specifically about this issue, multiple times HE WOULDN'T RESPOND FOR WEEKS OR EVEN A MONTH OR MORE! All along I was being told that the delays were due to lack of employees or materials. I was trying to be flexible with the timeline but was just being taken advantage of. The final straw was when the owner Eric told me that he was having problems keeping up with a new residential housing development that he recently got the contract for. So, HE GOT A NEW JOB AND LEFT ME HANGING, even thought we had been discussing this since January. Finally, this February (2023) I noticed that there were several large patches of dirt where the sod had been laid. I called Eric to see if he would replace the sod. I explained that I was only talking about the dirt areas where the sod had clearly died. He said that he would definitely call me back with a time that he would stop by to look at it. It has been 2 weeks and no contact what so ever. No surprise there. I regret the day I even heard of this company. HORRIBLE EXPERIENCE!!

    Ideal Landscapes CSRA - landscaping - Updated September 2026

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