Lisa was excellent at explaining my treatment plan and option. Dr. Goldberg was informative,…read morepatient, and kind. Such an awesome Office environment and team!

This is literally the best orthodontist office to ever exist, every single person who works here is…read moreso insanely kind and makes you feel 100% comfortable in the environment as soon as you walk in. They take all their Covid precautions and are very safe. This place is amazing!!!!! -Savannah Smith

If I could give 0 stars I would. I came here because this office was able to get our insurance to…read morepay. However, it's the most unprofessional office I have ever been to. The biggest thing is Dr. Bailey wanted to pull out 5 of my daughters teeth. 3 of them were in the back, they are molars. These teeth are still baby teeth, however she never developed permanent teeth to replace them. She wanted to pull them all out and two of her permanent teeth in the front (one K9 tooth on the top and one K9 tooth on the bottom of her PERMANENT TEETH!!) I am so thankful that I ask questions and my gut feeling was to not pull her teeth out as suggested. I took her for a second opinion. The other orthodontist assured me my daughters teeth were very healthy (the root is very healthy also) and those teeth can last my daughter a lifetime even though they are "baby teeth". I am so thankful I listened to my gut feeling and my daughter still has her teeth. This lady takes advantage of people with Medicaid. It's awful. Because I questioned her she told me to get out of her office and find another orthodontist and that is exactly what I did. I am now having to pay out of pocket but at least my daughter has ALL of her TEETH!!! Do not go to this orthodontist she does not care about your children!! Not to mention they don't start seeing patients until 9 am and always take several hours for an appointment. Dr. Bailey does not even do her own consults. She will have her assistants do it in the hallway. This office is NOT professional AT ALL!!! The upfront staff is always friendly but the staff in the back is very rude, my daughter complained every time that the staff was rude to her. My daughter also told me the staff doesn't know what they are doing. The girl that was initially putting her braces on did them wrong and they had to be fixed by another employee. This was all around the worst experience EVER!!!

The staff at this office are consistently the most unfriendly people we've had to deal with. There…read moreis no such thing as a quick appointment here; we have often had to wait well over an hour when the technician spent maybe 10 minutes actually working on my daughter's braces. There have been several appointments where we were there over 2 hours for these 10-15 minute procedures. They overbook and do not care about their patients' schedules. I really wish it were as easy to switch orthodontists as it is any other doctor so that we would not have to go here anymore. My son will also need braces and, rest assured, Dr. Bailey will NOT be getting a new client from us.

Dr Basil and his team are awesome!! They are experienced and really great at what they do! I would…read morerecommend them to anyone!

What an amazing experience. If spending a ton of money on teeth can be amazing. When we found out…read moremy daughter had to have braces along with some other work done we set out to find a place we were comfortable with to do the work. Interviewing orthodontists so to speak. Dr. Basil was a bit higher in price (not by much) but now I know why. The thing that earned Dr Basil our business was not just experience but He was the only orthodontist to not only talk to us about his plans but spent most of his time reassuring and talking to my daughter on her level about exactly what he would be doing with her. No other pediatric ortho did this. I'm not entirely sure there's a nicer person on the planet. Everything from scheduling by the front desk ,to his ortho assistants, to the follow up after braces came off. The whole process has taken 2 1/2 years and just when we thought they were going above and beyond they would do something else to prove their dedication and care. So much so that no matter how busy they are Dr. Basil and his team make it feel as if we are his only client and nothing else matters to him. Thank you Dr. Basil and your team!

Office staff, billing manger and Heather in office rude, unprofessional, no personable and we…read moredressed every appointment.

From the owner: Ryan Hinckley Orthodontics is a welcoming and friendly practice, where we care for people. You are…read moreimportant to us, beyond your orthodontic treatment. Your life and interests, treatment goals and concerns, and comfort, health, and well-being are put at the forefront of what we do. While we are dedicated to creating beautiful and healthy results, we never forget you, the person behind the smile!

I highly recommend this orthodontic practice for your needs. I initially had Orthodontics from 2005…read moreuntil 2008 with permanent retainer afterwards. The condition of the retainer caused some slight movement which caused need for bottom braces again. This time it's been less than a year wearing them (April 2024 , with March 17 coming up as the final appointment) with no cost to me because of a recall on the wire. Dr. Mitchell has always taken care to precisely complete her work and now that she's moved on, the other doctors provide a the same level of excellent service. Youth as well as adults are recommended to receive treatment at this office.

My daughter received her braces on her upper teeth from Dr Bartlett in the fourth grade. I was…read moreimpressed that Dr Bartlett spent time with her to learn how she felt about her smile and what our goals were. Dr Bartlett only recommended what was needed to achieve those goals, which was one phase of treatment. We were never pressured to get more services than what was needed. My daughter is now a 12th grader and we are returning to Dr Bartlett to have her retainer replaced after 8 years of wear. The price is less than the quote received from her regular dentist for a replacement retainer. It's important for me to be able to trust that recommendations are based on what is actually needed and not on revenue. I would highly recommend this practice to anyone seeking quality and caring customer service and support. The office staff are very courteous and professional.

Type of care is horrible. Did you not care for the patient in any way shape or form? It's all about…read morethe money and they do not care. The person is bleeding hurting starving. They could be basically on the phone with you for 20 minutes literally and say that they are the Manager of the facility and that they don't do that type of work. I have them on recorded lines I have complaint over nine times and I have all of them are recorded lines. I have asked the owner to contact me which she has on voicemail. The care quality of the patients is very poor. The office experience is very bad. The only reason why people go there mainly is due to. They accept Medicaid and since it's a small little town and there are many people with Medicaid, that's the only reason why but there's some racism going on here beyond belief and many of the facilities. There's favoritism lies and many of these employees should not be working and they should all be drug tested and have an extreme background check done before hiring!!! it's not about growing the franchise. It should be about caring about the patients. It should be about not making excuses and telling them that you are going to contact the owner and then all sudden they fit you in. This also happens in the Greensboro location. NC. As they know many of these conversations are recorded! So instead of taking those 15 minutes on the phone and you telling them instead of taking 15 minutes with me on the phone I'm in the parking lot. My son is right here at the door clip the metal that is stabbing on the side of his tooth please no we're understaffed. We don't have time, but you have time to disrespect disrespect on the phone and waste a lot of time on the phone instead of just getting the job done and this is the manager of Asheboro and I have her on recorded line as well as many of them in the Greensboro office and this isn't the first time in Asheboro NC

From the owner: As soon as you enter Grinz Orthodontics, you will be greeted with a sense of positive energy,…read moreabundant with warm smiles, joyful laughter, and patients of all ages enjoying a healthier, happier smile. Our Asheboro-based practice puts your family's needs first, which means you receive top-notch service when you're our patient. Our orthodontic dental professionals strive for excellence and take pride in their ability to improve your family's oral health. We'll give you something to smile about when you visit us in Asheboro, NC! We are located at: 513 White Oak St, Asheboro, NC 27203.

Dr. Tucker is very kind and gentle with his patients (and their parents.). He spends time talking…read moreto them and engaging with them. He worked with 2 of my sons throughout their process of wearing braces. I highly doubt him

Al of the staff here are extremely nice- from doctor to receptionist. You can tell them enjoy…read moreworking here. More importantly my son enjoys coming! We've been to other orthodontists and this one is the best!

They took care of daughter all the years she had braces and have been wonderful. They are…read moreknowledgeable and want the best for your child. Highly recommend

Grinz in Archdale was great, my consultation went great , and I actually got my braces put on at…read morethe same visit. They listened to my concerns considering I'm a 46 year old getting braces , but no time like now. Everyone there including Dr. Jordan was phenomenal, I'm very pleased and can't wait to see my end results.

You can't go wrong with Dr. Woods! My daughter went to him when he was in Elkton Md. He exceeded my…read moreexpectations. He discussed the best plan of action to straighten her teeth, always made her feel comfortable at each appointment and her teeth are perfect even years later. I wish i lived near Salem Smiles so my other two children could come to him and get the same great treatment.

You would think if you are spending $6000+ dollars for braces customers would at least have the…read moreoption to set up appointments on Saturdays so you don't have to lose time from work.

Dr Handy has done all the braces in our family! The office staff is super nice and they work fast…read more In Lexington they are only open Tuesday so be prepared for that but even so they are able to accommodate our scheduling needs. My son had an appointment today and we were in and out in less that 25 minutes. No complaints here!