A few weeks ago, there were only two reviews for this place: the scathing, angry one, and the one…read morethat was probably written by the owner's daughter. So is it weird that I was kind of jazzed to notice a spot on the one pice of dry-clean only clothing that I own, so I would have an excuse to break the tie? Yeah, that's weird. This place is within walking distance of my house. I dropped off my skirt (which I love!) and had it back two days later. The owner was a very nice man who quoted me the exact fee and gave me a ticket for picking it up later. I pointed out the stain and he said it would be no problem. I got the skirt back two days later. The ticket with the bar code made picking it up easy, and the price seemed fair to me. It was $9, for the record. I seldom get anything dry-cleaned, so I couldn't tell you if that's a good price. You be the judge. ;) The skirt looks great. I'm wearing it to work today. If I need anything else cleaned, I will happily go back. Also good to note: There is a minimum fee for using a credit/debit card, so if your order comes to less than $25, you need to bring cash.

They have always done a great job for me and one time needed item quickly and they did. Thank you…read moreto them

The only place that I go to get my dry cleaning done, which is significant. Quick turnaround, great…read morecustomer service, and great alterations. If something isn't right, they will do their best to remedy the situation.

Absolutely the best! High quality cleaners. No broken buttons! No lost items. Always helpful! Best…read moreI have ever used!

This is the friendliest place. Whenever I'm there everyone…read moreis always happy and helpful. Their pricing is reasonable and the quality of their work is very professional.

Kensington Cleaners is the best! They are always willing to help me out in a pinch, and beautifully…read morerepaired my uncle's WWll coat!

I use their friendly service about twenty week a year. Always professional. No criticisms. Quality…read morework. Fair prices.

Dropped off for wash and fold services. They put the clothes back in the bag damp and my entire…read moreload of laundry (23 pounds) smells so badly of mildew I had to rewash. ALSO turned two of my white shirts pink and hung them up, so they clearly saw it and said nothing. This place is terrible. The first review was clearly left by a friend.

I came here for their wash and fold service (cash only) which was $1.50 per pound with a $22.50…read moreminimum(15lbs min). I dropped it off around noon and they were able to get it done within a few hours and they had a lock box for after hour pickup which helps for after work pickup. The clothes were clean and folded up very nice and cleanly in a bag! Excellent service with friendly staff!

First and foremost Chloe's is spotless, friendly and accommodating. Happy to retrieve your laundry…read morefrom your vehicle and introduce you to their machines and services. A lending library accommodates those who need a new read and tips and guidance are free and worthwhile. Always a happy greeter! Lx

Elizabeth altered both of my prom gowns, and has repaired multiple garments for my family! We don't…read moretrust anybody else, and she's absolutely amazing!

don't go to this lady she doesn't deserve your business. I…read morehad one of the most uncomfortable customer service experiences I've ever had at this shop. ALSO TLDR- this woman has a shop in the same location as where SEW IT ALL used to be and that seamstress name is BETH- so all these good reviews from years past, those are for BETH from SEW IT ALL...I found this out after my interaction with alterations by Elizabeth. SEW IT ALL in groton is who you are probably looking for....Rear entrance of building, 89 Plaza Court, Groton, CT When I walked in, the owner/seamstress was on the phone with another customer, loudly telling them they should be ashamed for waiting so long to ask for help and that nobody would be able to help them. After hanging up, she greeted me with, "What do you want?" I explained that I needed a bridesmaid dress altered by mid-June. She told me to go put the dress on, then immediately criticized me for bringing it in a garment bag instead of on a hanger. She commented that I had probably ruined it and hoped it wasn't wrinkled. Once I tried the dress on, I explained that it needed to be let out slightly. Instead of discussing whether that was possible, she immediately began criticizing me for waiting too long and made comments that felt shaming and dismissive. The interaction became particularly upsetting when the discussion turned to my body and the fit of the dress. Rather than offering solutions or even a professional explanation of the limitations, I was essentially told she couldn't help me and was shown the door. I understand that not every alteration can be done, especially on a tight timeline. What I do not understand is treating customers with contempt for asking. People seeking alterations--especially for weddings and formal events--are often already feeling vulnerable about their appearance. A little professionalism and kindness would have gone a long way. I left feeling embarrassed, judged, and unwelcome.

Excellent dry cleaning and laundering. I am a regular customer. Clothes are clean and expertly…read morepressed. The staff is friendly and alway a smile on their faces. The prices are not overly high and are competitive.

I've gone here a handful of times over the past few years to dryclean formal wear (e.g. suits &…read morefancy dresses) and some wool sweaters. I've never had a problem. Always on time, always clean. Staff has always been fine -- not overwhelmingly happy & friendly, but not mean or surly either. I've been looking for a new drycleaner mainly because I moved & my work schedule changed. If I could still use them, I would.

Good. Very polite staff. Plenty of machines. Most machines take credit cards so no pocketfuls of…read morechange.

East in easy out. No frills, clean, several change machines. Has ATM that sometimes is in service…read more Call and ask if it's working before you go.... Is open until 10 pm however staff leaves around 5/6 pm. Has snacks and juices for purchase. My biggest gripe is the cost of drying. The machines take 2 bucks to fry which gives you 16 min... each additional quarter gives 4 minutes. I feed the dryer a hefty amount and at times my clothes are still damp... bring change!