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Ideal Burner Service

5.0 (1 review)

Services - Ideal Burner Service

Plumbing inspection

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2 years ago

You can't go wrong using Dan. He's honest fast and reliable. We have no complaints. You won't either.

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Botto Brothers Plumbing & Heating

Botto Brothers Plumbing & Heating

(28 reviews)

Had an emergency and needed a plumber right away. Chris came to my house, explained everything, was…read morethorough and professional. He was my saving grace and would 100 percent recommend them, hopefully I won't need a plumber anytime soon, but if I do, I'm definitely calling them again! Kudos A++

I give Botto Brothers a rating of 1 only because it does not let me give a rating of zero! Botto…read moreBros installed a Lochinvar boiler, An Indirect hot water tank and added Heating zones for more than $18,000. They failed to register the system with Lochinvar so I lost a 10 year warranty and instead tried to sell me a $750 a year maintenance plan. They installed the condensation unit improperly in my chimney. The piping was pitched the wrong way, and the condensing unit was pointed the wrong way causing Condensation to run into my basement from the chimney. I spent $3,500 on Plumbers trying to figure out what the problem was, and then another $2,600 to get the problem corrected and repiped out the correct way. I have documentation to prove all of this. Feel free to contact me for details. Stay as far away from Botto Brothers as you possibly can!! UPDATE 4/30/26 **** Had a phone conversation with Chris and explained all the issues. Sent him documentation, pictures and recordings. Although he states that his door is always open and that he does the right thing, he emailed me that he will not entertain correcting the problem, case closed, and his reasoning reinforces his lack of understanding of mod/con boiler systems and how dangerous the condensation is if the installation does not provided proper drainage. As far as asking for money, after he insisted I take the valid review down, I stated I would update it if he did the right thing for what I spent just in the last 24 hours to correct the improper install. I never asked for reimbursement of expenses from years ago. As stated earlier, anyone can feel free to contact me for further details, explanation or documentation.

Ideal Burner Service - plumbing - Updated May 2026

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