I took a Stihl FS-44 string trimmer to Idaho Rigging to repair a stuck trigger cable. I had tried to disassemble and clean the motor cowlings and when I did the throttle cable became jammed. When I would start it it rqan at high rpm and would not return to idle.
I explained this in clear detail to the agent Nic at the service counter. And I also said I'd had it for 25 years so just give it a good service as well.
When I picked it up, I noticed that nowhere on the ticket was the stuck cable mentioned. So I'm not sure if Nic even put it on the work order. But the service tech did not address it in his notes.
After paying the bill, I went outside and started it and it still had the same problem. So nothing was done to address the throttle cable issue. The tech notes said "tuned up best I could, cleaned carb, replaced air filter." I also noticed the motor head was loose on the tube as was the throttle trigger assembly. I was charged $32+ for the service.
Frankly I would not ask Idaho ReNigging to fix me a glass of water in the future. If the service tech did see stuck trigger on the intake notes, he never addressed it. Seeing these other reviews here I wish I had read them before I took it up there. I had hoped a similar level of service was still available from the business Curly's that used to be the Stihl dealer in Priest River.
Needless to say, I won't be back. read more