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Las Vegas, NV

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Icon Salon Spa

4.5 (90 reviews)
Closed • 9:00 am - 5:00 pm

By appointment only

Updated over 3 months ago

Services - Icon Salon Spa

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Reviews With Photos

Lina K.

I'm extremely disappointed in the customer service of Lily the hairstylist. I'm a brand new customer contacted her and made an appointment for cut and color for Sep 17th at 9:45 am. She asked me to give her 24 hour notice for any cancellations. I needed to go out of town so I colored my own roots. I messaged her on Sept 15th at 8:20 pm letting her know that I only need a haircut this time. She responded at 9:00 am on Sept 16th that she can do my haircut at 11:00 am on the 17th I said that's fine. At 12:00 She sends me a nasty message that I ruined her schedule and now she can do my cut at 12:00 pm. I asked her how did I ruin her day when I gave her ample time of notice, I said never mind cancel she said that's better for her and me. I don't understand why the need to be so nasty when all I did is change one thing in my appt. It's ok her loss of very well tips and my generosity I will gladly go elsewhere. Horrible customer service with multiple exclamation marks on my text? What did I say or do to deserve that treatment? How did I ruin ur day when I've given u more time than u had originally asked for. I'm so disappointed.

Severe chemical burns to eyes
Frankie T.

This review is in regards to Lilly who waxes my husbands eyebrows. He received severe chemical burns to his eyes, which are still red and irritated as of today. He reached out to her after the service to talk to her and she has yet to return his phone. He will not be going back and I hope others will precede with caution.

curling
Ruth W.

I went in sight unseen type of thing - we had a family photo session and I booked Maggie Fitzgerald to get my daughter and my hair done. She's amazing. Super responsive via text answering my question and she was prompt. Highly recommend her!

Sammy S.

There is a secret gem hidden inside Icon Salon and her name is Brianna (@bouffant_b on Instagram). This woman is a Goddess with hair and can make the frailest, thinnest, unmanageable hair look luxurious!

Jazzmine D.

I just came out of an amazing facial with Maribel. I requested an appointment online and figured I wouldn't be able to get in same day and I actually did! There customer service girl called me and left a message I called back and she set my appointment for 6pm with Maribel, Gave me her number and stated that I would need to text her when I arrived since they close after 5pm and my appointment was after the fact I arrived and before I could even get to sending Maribel a text she text me! Very prompt! I went inside and waited she came and greeted me and took me to the spa area. She explained the type of facial she was doing and also asked What type of skincare I use and my diet, she actually made me really aware of what was going on with my face, the facial was absolutely amazing, She even got rid of this bump I've had on my eyelid forever!!! she has a great guest connection I felt so comfortable with her, only quiet moment was the massage, it's always an amazing time when you can have a conversation with someone, Maribel your absolutely amazing at what you do I appreciate the time you took and taking me last minute! I will be back to see Maribel! Thank you again to icon and Maribel for an awesome first time experience!!!

After
Jocelyn S.

Just started coming here since my hair girl moved over to this salon. I love the location, parking is usually pretty easy and after a long day of sitting in the chair there's plenty of food options around. I come here to see my girl Trena who has been doing my hair for the past 2 years now? She knows my style and what will or will not work with my hair type. This last visit I decided to go from blonde ombré to red/violet and I love the color! After getting washed, dried and style I felt like a million bucks! (Final outcome picture attached) Some other things I like about this salon is that I feel there's a little more privacy from booth to booth, sometimes when in deep conversation during a session I may not want the whole salon to hear what's been going on ok my life. Salon has water cooler and coffee and my last 2 visits have had a small snack. Brownies and hair did... score!

Before

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4 months ago

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3 years ago

Look for Cheryl! I got the cut the I wanted. I got same day appointment. The place is nice and clean.

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3 years ago

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5 years ago

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3 years ago

Angela did such an amazing job on my hair! She was so sweet as well! I will definitely be going back to see her

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7 years ago

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3 years ago

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3 years ago

Angela is amazing. I can easily say It was the best haircut I've ever had. Couldn't be any happier

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10 years ago

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5 years ago

Nail techs Jackie and Carol are beyond amazing!! They always take care of me whenever I need to get pampered!!

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Ask the Community - Icon Salon Spa

Review Highlights - Icon Salon Spa

“We all know how awkward it can be to just be so open and exposed with a stranger, but Beth never makes you feel insecure or awkward!”

Mentioned in 6 reviews

Read more highlights

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The Beauty Bar Nails and Lashes

The Beauty Bar Nails and Lashes

4.7(89 reviews)
3.5 mi
Locally owned & operated
Certified professionals

I've been going to my nail tech for years, and I honestly wouldn't trust anyone else with my nails!…read moreShe absolutely kills it every single time. No matter what design or inspiration picture I bring her, she recreates it perfectly--sometimes it even comes out better than the original. She's incredibly talented, pays attention to every little detail, and works fast, which I appreciate so much because I never have to spend my whole day at the salon. My sets always last, the quality is amazing, and I constantly get compliments on my nails. If you're looking for someone who's consistent, creative, professional, and can bring any nail idea to life, she's the one. I can't recommend her enough. Five stars isn't enough!

I came in simply to have my nails shortened, and it turned into one of the worst customer service…read moreexperiences I've ever had. The technician filed my nails down but didn't shape them, leaving them looking rough and unfinished. When I politely asked if she was going to shape them or leave them sanded down, she responded rudely, which made me feel uncomfortable. She then started removing the color and ended up burning my finger in the process. At that point, I had lost confidence in the service and decided to leave rather than let her continue working on my nails. I expected a basic service to be handled with professionalism and care, but instead I left with damaged nails and a painful finger. Unfortunately, I won't be returning or recommending this salon based on my experience.

Photos
The Beauty Bar Nails and Lashes
The Beauty Bar Nails and Lashes
The Beauty Bar Nails and Lashes

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Icon Salon Spa - hair - Updated October 2026

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