I have been with them for over 15 years and now have 4 rental units with them…read more They are professional, thorough, responsive. Absolutely five star service!

Attentive Easy to work with…read more Quick or immediate response time Best property managers that I have worked with They now handle 4 rental units for meb BB

The insurance companies use this company to scam. I had a chimney fire and I hired 3 different…read morecertified professionals to inspect the fireplace. They all said the whole fireplace needed to be replaced. This engineer came after being hired by my insurance and said everything was perfectly good. So they won't cover it. Weird how the 3 people I hire have a different answer than the one guy hired by the insurance company.

Do NOT park in their paid parking if going to Founders. We pre-paid for 2 hours thinking that would…read morebe more than enough time. Founders took forever. We were 5 minutes late and already had a $40 ticket. There is no good way to contest the ticket and their website has intimidating language. Best just to avoid this parking.

My girlfriend and I are currently renting a property that is managed by Urban Pharm. We have been…read morehere since April 2014. This house had a lot of work done because of previously tenants that were actually evicted. Whenever we have had a problem, we just walked in to the office and explained the situation. One of the very friendly ladies never had a problem with putting in a maintenance work order for us. A few work orders we had done were, fixing the back door so it locks better, hooking up a garage door opener, fixing the walk thru door for the garage, replacing a leaking outdoor faucet line, and making a frame to help support an old window. The house is currently butted against two alley ways, which were often very dark. We requested two motion lights, one for the side of the house and one for the garage, to be installed for a little sense of security. They had no problem with this and my girlfriend feels much better now. I have also done a little work to the property myself, including fixing a privacy fence along one alley, adding a firepit, and this spring I will be fixing another fence along the other alley way and garden. We have pretty much been given the green light on anything we want to change, as long as it improves the property. The owners did stop by one time to offer us a lawnmower to use. They really liked the fire pit I added, as well as fixing the privacy fence along the alley. Basically if you pay your rent on time, treat the property as your own and respect it, these people will work with you!

This company wont care about you and definitely does not care about your neighbors. I was courteous…read moreand let Urban pharms know that one of their properties near me has a rotted fence. The tenants dog keeps getting out into my yard. I dont know this dog and I dont want it to get hurt or hurt anyone. I even offered to split the cost of the fence. They told me no and that the fence was secure and if it bothered me so much to fix it myself. Do yourself a favor and avoid this company

My wife and I had a great experience working with Heather. While not first time homebuyers, we were…read morenew to buying in Michigan. Heather met up with us ahead of time and reviewed the process and explained some details that were different in MI. The housing market was tough, but Heather helped us to understand our options for making a strong and competitive offer. She was helpful and patient with our concerns, and always quick to respond and give relevant information. While we never got the opportunity to meet Jamie, we appreciated the team approach and felt great knowing that there would always be someone there to answer questions or show us a property. The closing process went smoothly and we appreciated the responsiveness and communication of Heather's team. We highly recommend Heather if you're looking to purchase or sell a home.

Heather came highly recommended by people I trust, so when my mom passed away a few months ago, I…read morereached out to Heather about selling her house. From our initial meeting through closing, she was absolutely amazing! She not only brought professionalism and expertise, but also genuine compassion during what was a difficult time for me and my family. I live out of state, so other than our initial meeting, we communicated via Zoom, phone calls, and text messages. Throughout the process, Heather made sure every detail was handled and was clear on what she needed from me. She truly went above and beyond, and thanks to her, what could have been a stressful experience was effortless. I wouldn't hesitate to recommend her to anyone. She also has excellent taste in beer and her suggestions were spot on!

Ginger Baxter, Realtor (listing agent), did not follow through with her responsibilities to arrange…read morethe regrading of our yard after 2 months of effort on our part (buyers). When approached, she was unwilling to engage in constructive conversation to get the work done in an appropriate manner. Involvement of her manager was needed to progress in a courteous manner. She never appeared at closing, when she had previously indicated she was going to attend. I could not recommend this agent for new or old construction. You would do better to choose a different agent.

We paid the application fee and were told that we were approved. Immediately afterward,…read morecommunication stopped, and despite our attempts to follow up, our money was not returned. Based on our experience, I would not recommend renting from Larry.

Larry is very professional and a pleasure to work with. I trust him and the advice he gives. He was…read moreable to quickly rent out my property. He definitely over delivered and I cannot say enough great things.

Ryan and Denise were great to work with and helped us in buying our dream home. We appreciate their…read moreworking for us and helped make the purchase enjoyable. Good communication throughout which helped prevent issues about not knowing where things stood. We highly recommend the Maghielse team!

I worked with Ryan to sell my home and I could not have been happier! He was amazing at…read morecommunicating and did so much work with unexpected things coming up that he navigated wonderfully and made everything as stress free as possible!

An awful, extremely unorganized company to rent from…read more I haven't been renting from them for 8 months now but still receive emails such as, "New document in your tenant portal." I can even still log in and see all the charges and payments made by the new current residents. Another thing- You are required to mow your lawn, but they had no shed to store one. They suggested storing it in inside the house... We ended up storing ours in a bush.

Predatory Practices and Invasion of Privacy…read more My experience with American Realty Property Management has been nothing short of a nightmare. Recently, they sent my household an email about their "2025-2026 Pre-leasing Season," a completely unannounced and highly aggressive practice that pushes tenants into making premature decisions about renewing their leases. We were NEVER informed about this process beforehand, and suddenly we are being subjected to invasive home tours and showings while we are still living in the property. Per their notice letter, they threaten that "A fully signed renewal lease is the only way to stop showings and remove a home from our website." Beginning on November 1st, they plan to show the home we're renting to prospective tenants--despite the fact that our lease still has 7 months left! This blatant disregard for our privacy and right to peacefully enjoy our home is appalling. While they claim to provide 24-hour notice before showings, it doesn't change the fact that they are invading our space, all in an effort to pressure tenants into renewing their lease early or risk constant disruptions. Their practices feel not only predatory but also unethical. American Realty shows zero respect for its tenants' well-being, focusing instead on fast-tracking profits. If you value your privacy, your peace of mind, and your right to live without being harassed, I would seriously recommend avoiding this company at all costs. This is the worst experience I've had with a property management company, and I wouldn't wish it on anyone.