Never in my 54 years have I experienced such truly awful customer service - not just completely…read moreunreasonable, but insulting, threatening and damaging. From the very beginning of our correspondence weeks ago right through to today, their tone has consistently been highly unpleasant and confrontational. They have sent me a string of emails telling me I am a liar, bullying and threatening me in numerous ways. These emails have not just been due to one person having a bad day. Multiple people at the company have threatened and insulted me day after day. What started all this was that they charged me for a hosting service that I never received and at the time of the charge they knew they could not provide me with the service because I had already migrated all my domains away from them. I gave them good warning that I would dispute the charge with my credit card company if they did not remove it. I did so and my credit card company found in my favor and did a chargeback. Their response has been remarkable. First, they say they have sent the bill to collections. Second, they have repeatedly promised they will take me court - not just one suit but two: one for "defamation" and another for "fraud" for lying to my credit card company. Third, after finding out I am an ethics professor, they said they would lodge a complaint with the "administrative department" of my university about my unethical conduct. Not only have I been entirely honest but I have repeatedly tried to move past the insults and threats to explain my perspective to them. I even sent them summaries from chatGPT and Google Gemini explaining why the chargeback was justified. They were never willing to consider my perspective, and were instead extremely aggressive and insulting. As an illustration, instead of responding to the points I had just made, one email began "Blah Blah Blah You are a liar and a thief Ethics professor who teaches not to lie but does it himself YOU ARE A HYPOCRITE." The last email I received was just one line long: "Have fun staying in collections !!!!" They are holding to the line that their terms and conditions say I had to cancel before the renewal date in the way they specified. It is true I didn't do that. I never claimed to have done so. It doesn't matter. Not only did the circumstances provide more than sufficient reason for my credit card company to do a chargeback, but charging for a service you know you cannot provide amounts to deceptive billing. The charge went though automatically, so I don't hold that against them. However, their refusal to remove the charge is clearly unethical. In addition to their appalling conduct in communications with me!

Stay away from these unprofessional scammers. Their invoice notices for my upcoming 3 year renewal…read morewent to my spam inbox and went unnoticed until they charged me today. So I immediately contacted them and asked them to cancel my service and refund me as I was not interested in the substantial price increase or another 3 years of service. Their response was that I was given two renewal notices and that I had signed an agreement for auto-renewal (back in 2014) and that they would refuse to cancel my service and refund the $200 that was charged to my card, despite my request literally happening hours after they submitted the charge. After insisting they won't refund and cancel the service, I informed them I would simply dispute it with my credit card company, which I did. Then they promptly said they would send it to collections and tack on their legal team fees to the debt I apparently owed. Then they canceled my account and can no longer access my account and will be charged for 3 years of service I'll never receive nonetheless. This is bad business. Period. I could see being reluctant to refund a charge days, weeks or months after it occurring, but this was literally on the exact day of the billing cycle. Stay far far away from these scammers who don't know what good business is. I have already filed a complaint with the BBB and now looking into filing a complaint with the FTC as it seems quite a few people are having similar predatory billing issues. I HIGHLY recommend folks contact the FTC and their state Attorney General regarding this company's shady business practices.

These guys are amazing. I run a small business, just me, and was stuck big time. My laptop was…read moreattacked by a Trojan Horse-type virus/malware that infected all my files and virtually took over the computer. I could not even get to the Internet. Not only did Michael and his team restore my computer but made it faster than before. They also updated my anti virus software and setup a backup system for my important files. They were very professional and explained everything to me step-by-step. They did such a great job that I will be telling all my clients!!! Thank you, NewTek!

From the owner: NewTek is one of the leading IT Consulting, Network Support, Computer Forensics, Security, and…read moreWebsite Design firms located just outside Chicago, Illinois. We provide fast and affordable IT solutions for small and medium sized companies in the Chicago metropolitan area. Our consultants specialize in Microsoft, Lotus, Cisco, VMware, and are up to date on the latest application and hardware trends. As your trusted adviser you can count on us to develop solutions targeted at attaining your business goals and objectives. We focus on IT so you don't have to.

I was looking to expand my business and was looking for a firm that could handle my online…read moremarketing. After having disappointing results with a couple of other firms who promised me the moon and couldn't deliver I was careful who I was going to go with this time. What I liked about ebiz was that they were very upfront with me. I was made aware that SEO is a long term process and I need to be patient as results don't happen overnight. A fact that the other companies were not very forthcoming about. I am an impatient guy and I wanted results asap but they said legitimate SEO takes time. I am so glad I went with them because now 3 months later (much earlier than what they promised) my sales are up roughly 1200% and I am getting real results. I could have probably increased my sales even more if I had listened to their advice to get a new website but due to my prior experiences with other firms I wanted to take it slow. After I saw the results from online sales I didnt wait any longer and got my website redesigned. This made another big difference in results almost immediately as the new web design was modern and it was mobile friendly. The next logical step according to them was to do social media marketing and I agreed and they ran a test campaign centered around Mother's Day and boy was I surprised by the results!! I was a believer that digital marketing was the way to go. Another thing I liked was that...they were very accomodative to the changes that I requested. At the other firms from my prior exeperiences they try to talk you out of it but not at ebiz. Now I'm getting them to design two other websites for my other businesses and I have recommended them to a couple if my business contacts. I like that they offered me discounts on these two projects and agreed to do another non profit website (newest venture to help the poor and needy) for free. I'm glad that I have a long term partner in ebizuniverse and I think I have found my perfect online marketing partner. Thank you guys for being patient with me and helping my business succeed online!

We have been working with eBizUniverse for the past six months in our flower and gift shop. We…read moreneeded guidance in boosting our Google search results and with social media. Thomas has helped us set up new systems and tweaked some of our existing website and social media sites to help us increase our customer base, which in turn will help us see a jump in sales. This is so hard for any company to do in today's world with the constant internet changes that occur. That's why we called in the experts at eBizUniverse. We would rather spend our time with customers and running our daily business. Thomas has enabled us to do this. We highly recommend his services for your website and challenges on social media and Google searches.

Nick from Nerdy Zombie helped my business take off!…read more I didn't know a single thing about the technicalities of creating an online business.  I knew that having a website would help legitimize my new business, further my brand, and help me reach people at all times and in all places; but I had no idea how to get it done. I came to Nick with a vision and an idea and he helped me bring it into focus, develop it, and make it reality.  He listened to my ideas, asked the right questions, and studied my existing social media presence. He then designed a beautiful, elegant, and functional website that perfectly fit my brand.  Throughout the process, he made himself available to me, making changes as they came up, and providing his expertise on how to make my online presence stronger.  In addition to increasing my total sales and my online presence, the website has been a beautiful way to showcase my work and has helped increase my in-person sales.  Nick is a responsive and thoughtful designer whose sense of humor and personality made the process enjoyable. He delivered a product that was on-time, user friendly, and better than what I imagined.  I highly recommend Nerdy Zombie and look forward to continuing to work with them as I expand my business.

From the owner: Smart, Creative and Relentless...that is what we bring to the table. "Nerdy Zombie" embodies just…read morethat. We are excited to bring a type of new energy and perspective into the marketing industry, put to use by companies both big and small, from the individual forming an L.L.C to sell homemade products, to medium and large sized companies on a global scale. With a company composed of highly intelligent artistic and passionate people, whose careers have consisted of marketing, web design, graphic design and all facets in between and beyond, it's obvious that we can develop anything from a customized marketing plan, to the development or refinement of an existing brand.

Excellent repair shop. Works hard to find a solution and price is fair. Got exactly what I needed…read moreback from a lost data standpoint from my older Mac, extremely happy with the service

Upgraded my computer did a great job!! Stefan is very competent!! Would definitely use again!!read more

My computer was making the saddest noises and wouldn't turn on. Normally I have a friend who is my…read moreFixer Of All Things but he's in no condition to help right now. I called Computerland and brought the problem child in. Alex diagnosed the problem right on the spot and in less than 10 minutes I was on my way. He was knowledgeable, friendly and his prices are very fair. The next time my PC acts up again, I already know who to call. Save yourself time and headaches and call Alex first.

waited over a week for them to look at a computer with water damage. never heard back so went in to…read moreget it. can't confirm what they tried to do to fix the computer and when I called, the guy pulled up my report number and repeated exactly what I told them when I dropped it off. it was my fault for dropping it off without a timeline. just took the $90 fee and can't confirm what tests the did to try to fix the problem. computer would most likely still be sitting in their pile if I didn't drop in to get it. first time leaving a yelp review. this place is awful and would not recommend them to anyone.

Computer was having issues logging in and being super slow. I requested some help from Media moon…read moreto help fix this bug. They were able to quickly and easily figure out what the issue was and resolve the situation. Will definitely be going back to them for any issue we ever have.

From the owner: Media Moon, LLC. is a managed IT service provider (MSP) that aims to give peace of mind and…read moreincreased productivity by managing and optimizing your technology. We specialize in providing support that is focused on preventing downtime caused by technology. With the use of tools such as remote monitoring and management the goal is to stay on top of the health of your website, computers, and systems. If an issue arises, it will be fixed before it causes downtime. This ultimately leads to the streamlining of our clients' operations and eventually their growth. Our main goal is to do more than provide web and IT support - it's to provide you with as much prevention and foresight as possible to keep your technology up and running optimally.