I generally find Iceland stores to be OK, nothing too exciting, nothing too bad, this store is an exception for all the wrong reasons, located in Market Walk in Chorley town centre, it is a fairly small store and it is an older-style Iceland Store.
The store was a mess, it seemed down every aisle, they had empty boxes, some of them based in, and warehouse cages which staff weren't anywhere near or attending too, from bits of paper from the packaging and random things all over the floor, it felt like a tip or a building site, not an actual shop, where people were shopping, this made aisles which were already pretty narrow, even more so.
There was also a lack of checkouts, they also put barriers to block off empty checkouts, but this also meant there was a decreased amount of room to actually get to the checkout, meaning it was a tight squeeze again.
The staff seemed rather rude, they basically shrugged their shoulders when I asked them why the store was such a mess.
One of the most uncomfortable shopping experiences I've had, I just wanted to get out of there and go to a nearby supermarket (Booths, ASDA, Morrisons, B&M all are within 5-10 minutes on foot from here), the worst part was the staff just didn't care.
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