Not sure if this visit was so awful because I went on Halloween Day, or if it's always a sh*t show…read morein there. I may never know. The parking lot has ample spaces but the spots are taken up as everyone and their mom seem to frequent this plaza. There's a lot of traffic congestion from pedestrians AND cars, that lot could use someone to stand and direct folks. Plus, it's just a gross lot, raggedy looking. So is the building Party City is in. Looks run down, in my opinion. I finally was able to find a spot but had to park crookedly. I went into Party City and man...there were SO MANY PEOPLE IN THERE, they were basically hanging off the rafters! Most folks were in a checkout line, but I'd pre-ordered and prepaid for my stuff. I followed a sign that said Pickup farther down the checkout counter, but there was a line over there too. I asked the folks in it if they were picking up items, but they told me they were there for balloons. And indeed, there were 3 girls in the "pickup" area blowing up balloons. I wasn't trying to deal with the pandemonium of the regular checkout line, it was much longer than the "balloon/pickup" line, so I stayed where I was. When I was 2-3 customers back from the front of this line, one of the girls blowing up balloons asked the line if everyone was waiting for balloons. Everyone said yes, but me, and she asked me my last name, which I gave her, but she didn't scurry off to get my order. 5-10 mins later I was at the front of the line. Another girl who had been blowing up balloons asked if she could help me so I had to repeat I was picking up an order, gave her my name, then had to tell her what was in the order, wth? She actually did scurry off and eventually came back with a bag for me. She handed it over, didn't ask for ID, nor did she seem to scan the bag for inventory purposes. [shrugs] I was just happy to be able to leave that place, it was a mad house! I got home and tried on the witch shoe covers I'd bought and they didn't fit over my shoe. They were supposed to be one size fits all, but clearly they weren't. I intended to take them back, but checked the Party City return policy. Unfortunately because I picked them up after 10/24, I can't get a full refund on Halloween stuff, only a store credit. I get why this policy is in place, but in my case, I'm not trying to wear a costume and bring it back after the holiday. The shoe covers didn't function as advertised! I'm pretty over Party City at this point and will do a better job next year of securing a Halloween outfit well in advance so I don't have to rely on Party City last minute.

This store is the absolute worst. I have spent HOURS over the last couple of weeks trying to…read morecancel a balloon delivery order and NO ONE at Party City - either physically in this horribly run store in Catonsville or at the Corporate Office or on the online chat - can actually do this, apparently. I was actually told that I had to let the balloons be delivered and then I had to reject them in order to get a refund. Which is an absolutely ridiculous waste of their time and of materials. NEVER use this place if there is a chance you might cancel your party (which I had to do b/c of COVID...). Just completely and utterly incompetent.

1.9.25 Sadly, all…read morelocations nationwide are closing on February 28. I didn't ask but the signs throughout the store are misleading as one sign said 20 to 75% off everything. Whereas other signs said 5 or 10%. Although this location didn't have the best customer service, I liked it for its convenient location. Now I will likely have to shop on Amazon to buy my party supplies.

At all costs, AVOID this Party City unless it's an emergency or you're desperate!…read more I stopped here really quick because I wanted to grab some items to decorate my friend's apartment for her birthday. I literally just wanted balloons, streamers, and a happy birthday sign. I walked in and went straight to the balloon counter. I picked up which color balloons I wanted. I thought they would blow up the balloons while I shop for the rest of my items, but no. I have to buy the balloons FIRST and then they fill it up. So I thought, why not just gather all my items and go to the counter (and that's exactly how they get you to buy even more items). Came for 3 items, and let with 6+. A lot of the birthday signs had a number with it, ie 30th, 50th, 75th, etc. Where are the basic signs? I could only find 2. I wanted a simple black or white 'happy birthday' sign, but opted for gold. Now onto purchasing my items - the lady at the counter was very pleasant, which is the reason for the 2 stars. She let me compare the prices between regular and high-flow air for the balloons. I was going to do regular since the party was within 2 hours, but I opted for high-flow to make the balloons stay for 24+ hours to make her birthday special. Paying extra for 6 balloons adds up, might I add. Quickly headed to the balloon counter and decided to change the bright green to a darker green. I asked the lady at the counter, what both greens will look like once blown up. Her response? "I don't know. I don't even know my colors." Umm, what? Why are you working here? Fine, I'll just get the darker green. Started blowing them up and asked what color ribbon I want. Apparently they ran out of all basic simple colors (white, gold, and black). I had to get green streamers. Hello tacky, but oh well. Patiently waiting for this lady to finish blowing up the balloons. It took her probably 30 minutes to blow up 6 balloons and there was NO ONE in front of me. Why's it taking so long? I was obviously in a rush. Finally done and headed to my destination (20 minutes away). One of the balloons was deflated the second I got there. (pictured) Wait, didn't I just pay EXTRA so it won't deflate? Now my whole set-up is going to be messed up. All in all, if you want good service and good products go to Target which is around the corner, or another party city.

Visited for the first time yesterday. Was surprised at the variety of merchandise. The store is…read morevery clean and the quality of the merchandise is exceptional. I will go back. (-:

Lauri and her team will inspire you to make your event the very best. As an event planner with a…read moresimilar business model, I have relied on Party Plus to help manage tenting, seating and other aspects of the event. They always come with a positive attitude. Go TEAM!!!

This place did a terrible job as a company and horrible follow up. The receptionist who helped me…read moreseemed to be nice but when it was time to pick up my items. it was never done. it was an outside event on 40 acres of land and the owner texted me an invoice stating I owed him $500 because the property was not cleared. of the table and chairs that should have been picked up Monday. I called back to Party Plus twice with no return call and then they charged me $125.00. Besides the fact that they never returned or acknowledge my call after I was told by 2 different ppl I would get a call back, one entire stack of chairs I couldn't use because they were put together too tight and we couldn't be pulled apart. i will never use them again and I will be sending them my bill of $500 because they did not do there job. Horrible experience!

Very unprofessional company. They had poor communication throughout the rental experience and then…read moreleft multiple items at the venue. When we called to ask if they wanted to retrieve the items, they then charged for a few stains on the linens which would have come out if they did not leave the linens there for multiple days because they forgot them. I would never use this company again and would highly recommend looking at other options for your rental needs.

Pricing, communications, helpfulness--all star service! We picked up table to save delivery cost…read more Will use again.

We've used Blooming Party for two years to simply rent a table for a luncheon at our office. They…read morewere timely and reasonable. I will continue to use their services. Thank you!

I found Yessica on Facebook marketplace, advertising her desert cart. I was very excited to find…read moreout after talking to her further that she also offers balloon arches. Very responsive, affordable and cordial. She even placed these pampas' grasses in the arch for me! 10/10 would recommend

Fantastic rental experience. Highly recommend the SAB team and would happily rent again. Set up was…read moreeasy. Communication was great. Pricing was very fair.

Very flexible responsive and great price! Will use again for future parties. Nice option vs renting…read morea place elsewhere