Incredible service. Reasonable Cost. Professional and highly skilled. Responded same day and made…read morerepair call in under 24 hours even though it was not an emergency. Actually came earlier than expected. Diagnosed our problem, advised us, and helped us make decisions regarding our LG microwave.While finishing up, we mentioned a problem with our Lg ice maker. Without hesitation, he retrieved his tools and quickly disassembled and fixed the ice maker. He will be our go to repairman from now on.

Awesome people , the repair guy was curtitious friendly and knowledgeable, gave us the price that…read morewas very comfortable to our wallets, its been almost 3 months now, and not a single issue with the refrigerator, runs llike a top , just like it was brand new, we highly recommend this company to anyone needing appliance repair work done, gave them 5 stars for thier service, will call again if anything else should break down in the future......terrie n ms

If I could rate it lower I definitely would......... My mother's washer broke and without knowing…read morehow horrible this company was she contacted them on June 3, 2017 for a repair. Unfortunately, she had to deal with delay after delay starting with the initial appointment on the washer. During that initial appointment the technician was scheduled to come earlier in the day but did not show up until after 8pm and did not leave until pass 9:30pm. The technician stated that he could not locate the problem and that Absolute Home Services would have to branch out to another company for assistance. That's when the nightmare truly began. Absolute Home Services took my mother's washer on June 7, 2017, which had a pedestal connected to the bottom of it, and delivered it to their outsourced company and couldn't give my mother any date or time when it would be returned. Once again, after numerous delays and text messages back and worth which spanned over 3 weeks, my mother's washer was finally delivered to her in working condition but with one difference, the pedestal that was originally attached to the washer was now gone. During those chaotic 3 weeks, she did ask them to remove the pedestal, my mother is disabled and she needed the washer to be lowered. Via text, they informed her that they had to cut the pedestal off. She assumed it meant you had to cut the bolt since they said it was "rusted on". However that was not the case and the result was much worse (see attached photos on what it should look like compared to how we received it). As you can see instead of "cutting" the pedestal off they, from what it looks like, took a blow torch to it, set it on fire, and bent it in half. Might I add, the only way my mother's pedestal was even delivered back to her was because I had to get involved. I contacted them from California in regards to this issue since my mother had been asking back and forth, again via text message, for the return of her pedestal (final payment for fixed washer was done on June 22, 2017 pedestal was not delivered till July 15, 2017) and was getting no where. I in turn had to fly from California to Georgia to handle this matter for her. I called the business office and they transferred me to the regional manager which then said that my mother wanted the cheapest and fastest way of getting her washer fixed and lowered so they just "cut" the pedestal off and that my mother had given consent to this. My mother never gave her consent and was never informed of any of this. He said that he would provide documents of text transactions between my mother and a Mr. Morgan as well as photos that showed the "rusting" of the pedestal. As previously stated, we finally did receive the pedestal on July 15, 2017, but what we actually received was a pedestal that had not been cut but that had been burnt off, the documents of the text transaction were only the ones from the technician that initially came to repair it and those texts where only up to June 23rd, not from Mr. Morgan or the regional manager or any documents from after June 23rd. Also there were no photos accompanying those items like the regional manager stated there would be. He even tried to intimate me with talks of reaching out to his lawyers. I would highly advise to stay clear of this company!!!! Only use them at your own peril!!!

GNB performed several applicance repairs for me. Very professional & timely repairs on each…read moreoccasion. He's my go to technican for my appliance repairs. Very knowledgeable on appliance repairs.

Unprofessional and rush job! I'm so glad I made the split decision to transfer contractors. I got…read moreassigned GNB via my home warranty. I had an issue with my oven door constantly coming off and my dishwasher not starting. Oven door - tech didn't even bother to inspect the issue I was explaining. When he entered into the kitchen, I had already secured the oven door. He didn't bother to unscrew the handle to inspect the screws or thread of anything. I explained to him that this happens often so I figured out how to secure the door but I would like for him to look thoroughly. I said does it need a longer screw, he said yes (at this point he still hadn't even looked at the screws the door was still on). I said okay well do you need to know how long the current screws are. He said i'll just order a new handle and the screws come with it....Then i responded well then it would be the same size screw wouldn't it. That's when he got frustrated. But sir how could you get frustrated when you are the one doing a half ass job. I then explained to him that I had one of the screws replaced already last year and it still came off. He starts talking about the thread lock. I said yes the old screw still does have the original thread lock/spacer but the new one didn't come with one because the last repair company said it was discontinued so he only ordered the screw. But both screws are coming out so adding a thread lock may not solve the issue. He raised his voice at me and said "Well maam what do you want me to do" I said please don't yell at me, I Just want you to actually take the thing apart and thoroughly inspect the door and the handle because this comes off in the middle of me cooking at at 400 degrees and I have a special needs child. He did not do that, he did not care. Dishwasher - I told him it wouldn't start. He asked where the breaker was. At this point I felt insulted because only an idiot wouldn't think about checking the breaker. The tech didn't even bother to engage any buttons on the dishwasher just simply assumed I was being dumb and flipping the break switch would help. I told him where the breaker was and then said that isn't the issue because the other buttons work. Had you actually took your time to inspect the dishwasher you would have seen that. So then he gets an attitude and presses the other buttons, open the dish washer and mumbles something about an interface. After that i politely said to him i understand it is the holidays and you may have more houses to cover but I would appreciate it if you inspected the oven door better than what you did. He proceeds to be rude and starts walking to the door to leave and mentions something about me wanting a transfer. As he got in his truck I said you know what, I will request a transfer because you are very rude and unprofessional. If i could give him a 0 star, i would. do not use this company! The company I transferred to came out, THOROUGHLY INSPECTED BOTH appliances, and ordered me a replacement dish washer, SHOWED me WHY my oven door was constantly coming off, provided a temporary fix and told me to be very careful and gentle! CUSTOMER SERVICE AT ITS FINEST! CARE AND CONSIDERATION! GNB offers NONE OF THAT! 0 OUT OF 10 DO NOT RECOMMEND

Matt fixed our oven terminal quick and fast. He's very professional and punctual. Very reasonable…read moreprice. Highly recommend if you need appliance repair.

This guy was SO HONEST!!! He is not the kind of man who will rip you off!!! He's helpful, nice and…read morewill actually try to save you money!!!! He did for me twice!!! So I had to give him a review. This is the ideal kind of person anyone looks for when they need help with a washer or dryer (in my case). I don't know what other appliances he helps with.

I called on Wednesday (4/2) for a new A/C unit. Thursday (4/3) they were here installing it. They…read moreworked hard and got me up and running. They cleaned as they went. Financing was through Alabama Power. They were able to give me a choice of Which kind of unit I needed. I picked one and it was in stock! I was glad they were able to give me a great value for my money. I was impressed!! thanks!!!

Had 2 air conditioners and heaters replaced great on time service and reasonably pricedread more

Called Dykes to repair my washer. I highly recommend this business and the gentleman who runs it…read more Quick, reliable, informative, good quality work. I look forward to replying on him for any future work our home appliances may need. A bit pricey but I do feel his quality of work speaks for itself.

A diamond in the rough for appliance repair. The responded to the house promptly and diagnosed the…read moreissue. Although the owner did not have the part in his van, he thought another employee might. Arranged to have someone return to the house to make things right. Will use them again, just hopefully not too soon. :)

Our refrigerator was not cooling well. We called on Monday and were given a Tuesday appointment…read more The serviceman called and arrived within 5 minutes. He diagnosed the broken compressor fan in 10 minutes and had the part in his truck. The repair took 20 minutes and cost $125. Unit works like new again. Highly professional; I fully recommend them!!

I had them out in 2022 when I bought my house. They quoted me 1300+ for the kitchen sink faucet…read moreonly. Not a whole sink. Just the faucet which takes 20 minutes to change. Found the exact same faucet at Lowe's for 140.00. Then they quoted a pressure valve in the front yard over 2000.00 and the hot water heater 4000.00+. When I posted here in Columbus on an app called Next Door. He chimed in and said I only do quality work with quality products. I said yes sure!! What a scam!! Oh and he brought his minor son with him in his work truck so he could teach him the " trade."

Called them out to have a faucet replaced a few years back. Was told by Chris the owner, that the…read moreestimate was to be free. The guy that came out wanted to charge me $1,700 for 2 faucets. I immediately told him that the visit was over. The guy told me that I owed him $75 bucks for the estimate. I called Chris, put him on speaker phn and was guaranteed that it was free. I showed the guy the door and will never call that company again. I got my faucets installed for $148 each.