I have an older HP All-in-One that required repair. I spoke to a few businesses, including one I…read morehad used a few times before, and Doug. Excellent customer service from Doug, along with reasonable cost and return timeframe. Prompt, honest, knowledgeable, no drama and pressure to do this, this & that! Repair was done, extremely happy with the experience and customer service. Highly recommend this business.

This is a place, much like my favorite auto mechanic's in Florida, where you walk in to--what looks…read morelike--a hodgepodge of things. Yet--like my favorite mechanic--Doug not only knows exactly where everything is but he also knows how to help you with whatever malady has affected your computer. And he did so efficiently--I had my computer back 2 days later--& without charging an arm and a leg. Common sense. Common courtesy.

Super fast service, fixed my laptop issue in 5 minutes and charged a pittance! Had fun browsing the…read morestore while I waited. Nice selection of accessories and refurbished laptops and peripherals. This is our new go-to for service!

STEREO ADV. Probably almost the ONLY Place in town that can fix your Stereo, Record player, 8-…read moretrack machine, cassette player, Speakers for very reasonable prices or sell you all manor of strange electronic gizmos! Catch: you have to deal with Horrible Bill! And yes he can just about FIX anything. Allen loves to do HOME THEATRE and FLAT Panel TV Installation. And British Dave is there to Welcome you to The 'HOARDITORIUM,' show you the array of collectable electronics, demonstrate items for sale and apologize for HB's rudeness and wish you a fond farewell.

Allen is great. He is friendly, knowledgable and generous. I had a much different and better…read moreexperience than I did years ago when someone else was in charge. Night and day. I'll be back!

This is one of the best video game stores in the area. I'm a huge nerd and have been to every store…read morewithin a few hours of Cincinatti but keep choosing to come back to RLA as they have solid selection, solid prices, the atmosphere of the shop itself is so cool and the workers are friendly. Have bought 20ish games in total from them over the past few years and have never been disappointed. Highly recommend

Went in to sell some one pice tcg and was very happy with the offer they made. Everyone was chill…read moreand helpful and the store was very clean with immaculate displays.

I bought a buck knife from them, cuz I assumed I was getting a mediocre? deal, cuz it looked nice…read more There are even chips and scrapes on the paint. Anyway, Looked it up on Google and found same one for $12 brabd new. The shop charged me $20. It was used. I kno, I kno, it's my fault, but shame on him. I've caught quite a few bodegas overcharging, BTW, ppl. Watch urselves. ​

He's been in the community for as long as I remember. I always like that I could get a great deal…read moreon high value electronics and goods. Turn your old goods into CASH in a flash. Service was instant as usual. Usually you're in and out of the door in less than ten minutes rather buying or selling. He has great tvs. I bought a nice laptop and saved about $800. Taxes were included in the entire price. West end loan has been a staple in an ever changing, rapidly advancing Over The Rhine.

4 more months later, No response. its like they don't even care. Funny how a company will risk…read moretheir entire reputation over a few dollars. Pretty sure providing some actual customer service wouldn't bankrupt you.

Wow. What else can I say about this place? The friendliest people you will ever meet own this…read moreplace. Some really great options for survival and emergency preparedness gear. Has a great inventory for a small business, and has the ability to order you damn near anything you could want! Great freeze dried meal selection as well as MRE's. Water storage barrels, water purification tablets, water filters, so they got food and water certainly covered, which are arguably two of the most important pieces to survival. Then they even have your tools, knives, navigation, first aid, and much much more!!! Did I mention they do in house handmade paracord items. ITEMS not just bracelets! I myself bought two dog collars and these things are indestructible. They do everything from key fobs and lanyards, to rifle slings, monkey fists, and ladies head bands. They'll even do custom work! They are reportedly opening a new location right now, so I cant wait to see what's in store! I heard through the grape vine that there are some very BIG and AWESOME changes in store!!! Definitely worth checking these guys out!!!

I bought some older passive PA speakers. They worked fine for what I paid. Not much of a selection…read morein a small shop. The first time I went there during their normal business hours, they decided to leave early. Thank goodness I live close. Owner was helpful and plugged in the speakers so I could hear them first. For a small sale, it was a lot of work. His rinky dink credit card system didn't work so we had to work out other arrangements. The owner was very accommodating about the credit card problem.

Highly recommend! I was offered a great rate on my MacBook 2017. Much higher than the competitors…read moreof SYM. The process was quick and easy. I was updated through each step via email. I received the money right to PayPal without any issues.

I had a used 2015 27'' iMac I needed to offload. Despite the fact that it was still fully…read morefunctional and in pristine condition (some minor scuffs on the Apple logo, but no other visible flaws), I realized my resell options were limited due to its age. After shopping around online, I found that the quote offered by SYM was considerably higher than what I was getting from other websites. It was almost double what the local in-person retailer in my neighborhood was offering. It seemed almost too good to be true but I decided to take a leap of faith. Then came another challenge - I didn't have the original box the device came in. And with such a large bulky object, I knew that packaging it properly for shipping wasn't going to be easy. Luckily, I saw it mentioned on SYM's website that they provide shipping materials in some cases. I emailed them and within a few days they had shipped an old Apple iMac box with the styrofoam padding directly to my home, along with a UPS shipping label to mail the device to them. The only thing missing was the plastic handle insert, not having that made it rather difficult to carry the heavy package down the two blocks I needed to get to the UPS store. After dropping it off, I received email notifications with up-to-date tracking information. Before I knew it, the quoted amount was deposited directly into my Paypal account along with a $15 bonus from using a promo code. This entire process took place within the span of about 1-2 weeks. I didn't have to follow closely what was going on because it all happened in such a timely and seamless manner. I will certainly consider SYM the next time I have a device to sell.