We've been using Bow Wow Pet Resort for over 15 years and I can't imagine taking our dogs anywhere…read moreelse. The staff loves them and always has sweet stories to tell us when we pick them up. In all these years, we've never had an issue that would raise concern and I appreciate that our pets have a safe place to sleep and play while we are away. Spa services are also offered for a reasonable price, which is nice and convenient.

I wanted to give this place a one-star rating, but it's a fairly secure facility. Once through the…read morefront door, there's little chance your dog can escape. I recently moved to the area and needed doggy day care while I was looking for a house. This place was recommended by an employee at a nearby pet store. But, she really didn't know anything about it other than it was close by. There's a large play area at the front, observable through large windows at reception, and there's a back area that you cannot see. From what I experienced, there's no air conditioning other than at reception. That leaves your dog exposed to Florida heat and humidity for the duration of the stay. Both times I picked up my dog, he was heat stressed and physically hot. There's plenty of water and it looks like the dogs can be hosed down, but that's not enough. Smaller dogs really suffer in heat, and dogs with skin problems shouldn't be watered down. There's no place for your dog to escape when they've had enough. The other issue is they're closed for four hours in the middle of the day. I didn't notice this the first time. I showed up and there was no one around and no cars in the parking lot. I'm sure there's a way to get your dog in an emergency, but I've never seen a business model like this. Last issue, is they will shamelessly flip around the pay pad and solicit a tip...for doing their job...that they're already paid for. Of course, they're all standing around looking at you. No pressure. I tipped because I don't want them to screw with my dog, But, they're not waiters or baristas. Their job IS the service; the service isn't extra. So, if you're actively fighting against out-or-control tipping culture, this alone is enough to avoid this business. Add the lack of air-conditioning, and there's just no reason.

I have taken my Maltese to Debbie since he was 6 1/2 months old. He is now 9 yrs old and what I…read morelike most is that he doesn't mind my grooming him in between the times that Debbie does him. To me this means that she is gentle and patient with him. I did take him somewhere else one time and they clipped his skin and he did not look happy when I picked him up. She is also very reasonable in what she charges.

Have been going to her for years with multiple different dogs. Used services from just cutting…read morenails to full cuts. Very friendly and accommodating. Very pleased with results.

We always get excellent care when we go to Davids Animal Clinic Dr. Cuevas is very knowledgeable…read moreand shares a wealth of information. .

About a month ago, my 10yo chihuahua was showing some very severe signs of illness for 3 days…read more(vomiting, lack of appetite, fatigue). I called the clinic and was able to make an appt for just an hour later. (perfect since I don't have a car) Upon arrival, we were quickly escorted to a room and the doctor came in maybe 5 minutes later. After a short exam, we got the dreadful news that our baby's organs were shutting down from a possible tumor and there wasn't much we could do besides send her to intensive care. The staff was very understanding of our distraught and even let us stay in the room with her past closing until we were ready to leave. We didn't feel rushed at all. They even remembered us when we came two weeks later to pick up her ashes and they were truly amazing. I will definitely be coming back with my other pets in the future.

The owner, Felicias is amazing! Out 4 legged family members and our Macaw, Ditto throw fits when…read moreshe leaves, it takes hours to get them normal again, just a very nice and trustworthy family owned business that's local and not a chain. We trust them and affordable on last minutes out of town business calls!!! World def. Recommend this company! Thanks Canine Walker!

It was a great place to self-wash our two dogs. We have one tiny dog that is 8lbs and a bigger dog…read morethat is 45lbs. They had wash stations for both sizes. There are different soap options and even dryers for the dogs. They have lots of other tools you can use like nail trimmers and tooth brushes and more. The set up was a little off to us like it seemed like we were in someone's house. It was $17 for each dog because we forgot to bring our own soap. If you do bring your own soap, it is $12. Id go back with my own soap. They also offering grooming services there but they work right alongside the self-service washing so that was a little weird. The lady at the front desk was kind though and helpful.

I want to update my review. I have tried Soapys dog wash again because I wondered maybe they have a…read moredifferent groomer by now. And the next few times it has gone great.

Georgia did some bunny pet sitting for us at our house when we were out of town for a few days. She…read moreshowed up when she said she would and was reasonably priced.

From the owner: We only use method for cleaning purposes as far as anything is concerned carpeting is cleaned with…read morea HEPA filter, which is changed and cleaned every visit if you have any special requirements more than happy to accommodate you. Also, will pet sit any of your family members as our pets are family!

We entrusted our dog, Chester, to Dogtopia of Orlando - Apopka. He returned home with a puncture…read morewound requiring urgent veterinary treatment costing $170. When we reached out for answers, the local facility owner was unhelpful and dismissive during our telephone conversations, focusing on "running a business" rather than explaining how the injury occurred, and hung up on me when I was seeking answers. When we escalated the issue to corporate leadership, they acknowledged Chester was injured while in their care and admitted their internal investigation was still incomplete. However, they immediately denied any responsibility for the veterinary bills, citing their Pet Parent Agreement, despite previously telling us during an initial call that our veterinary expenses would be covered. They offered a $200 account credit as a "goodwill gesture," which we formally declined. We will not be returning, and we have reported the incident to Orange County Animal Services. If you expect transparency, clear communication, or financial accountability when an injury happens under a facility's watch, be aware that this location relies on contractual fine print to deny medical coverage before they even finish investigating what happened.

If I could give this zero stars I would, here is my story, On Monday, we brought our 6-year-old…read moremixed hound, Amico, to Dogtopia for daycare. We have used this location dozens of times over the years when we wanted him engaged and social rather than home alone. When they first opened, we had positive experiences. However, over the past year, we had begun to feel standards were slipping. Unfortunately, Monday confirmed those concerns in the worst possible way. Less than an hour after drop-off, we received a call asking us to pick him up because he was bleeding and staff "couldn't stop it." We were told another dog had been attempting to mount him and, before staff could intervene, the dog "had Amico's ear in his mouth." In plain terms, our dog was bitten. When we arrived, Amico was covered in blood. His ear was dripping heavily. The bite had torn through his ear, severing the vein that runs along the edge. We immediately rushed him to Park Avenue Animal Hospital. Despite a busy schedule, the veterinary team saw him right away and fit him in for surgery at the first available window to repair the tear. He is now home and recovering well, and we are grateful for that. Still, this was an awful and frightening experience -- the kind any pet owner dreads. What has been equally concerning is the lack of response from Dogtopia's management. It has now been three days, and despite repeated attempts, we have not been able to speak with anyone beyond the front desk. We've been told someone from corporate in California would contact us, but we have heard nothing. The absence of any direct outreach, accountability, or follow-up has been deeply disappointing. We understand that incidents can happen in group play environments. What matters is supervision, timely intervention, and how a business responds afterward. Based on what we were told, staff were unable to intervene before serious injury occurred. We had previously observed, via camera, what appeared to be crowded rooms and limited staff coverage, though we had no incident before to validate that concern. We now question whether adequate supervision was in place. In addition to the emotional toll, this incident resulted in a $470 emergency veterinary bill. More importantly, it represents a breach of the trust we placed in them to provide a safe environment for our dog. If you are considering bringing your pet here, we encourage you to carefully evaluate your options. While accidents can happen anywhere, transparency, accountability, and communication should not be optional. We entrusted them with our dog's safety. They failed in that responsibility -- and have, so far, failed to address it directly.

I am so glad I found WPPC while looking into options for pet sitting my two pups. Jenorise and her…read moreteam are thorough, highly professional, and make it easy to get quality care for your pets while you're away. I was able to contact them and schedule a meet and greet the next day, where they met my pups and made sure they knew exactly how I wanted them to be cared for. After the meet and greet, I was able to use their convenient online calendar right away to schedule appointments. We just had the first day of sitting, and I got emails after every visit with pictures, a list of what was done, and a written summary. It's so nice to have the freedom to leave the house guilt-free, because I trust WPPC to take care of my babies for me. The price is also a great value for the high quality service. Couldn't recommend more :)

We have hired Winter Park Concierge quite a few times now and we couldn't be happier with their…read morelevel of service. The pets love them. And WPC has been so great to them and informative to us. They show up on time and send amazing reports with photos. We don't have a concern when traveling because we know they are in great hands. The owner is so meticulous and kind. We really appreciate everything they do and you cannot go wrong with them. They are wonderful.