Mark Thomas: It was…read moreunethical for you schedule, perform, and bill for dental services when you knew that you would not accept my dental insurance. When I retired my insurance carrier changed. You knew that this insurance would not be accepted, yet you billed me $400 for services that would not be covered.

I finally found my new dentist. I've been going to one of those chain dental places where you never…read moresee the same dentist twice because they move on so quickly. My hygienist Andrea was efficient, thorough and friendly. I didn't need any work done, but Dr Patel had some suggestions for preventative treatment and is committed to being at this practice long term. The office is modern, clean and comfortable. Carol at the front desk is a gem. It's as comfortable as a dental visit can get.

A massive cavity occurred over the weekend. The pain was too much. We went to dentist around us and…read morethis office was highly rated. We booked an appointment and they were able to fit us in a few days. Procedure was flawless, pain subsided the staff was great.

So disappointed and now very angry. We trusted Restoration Dental with our family's dental care for…read moreyears. They kept telling us that our children needed a special toothpaste to remineralize their teeth to avoid cavities, but every 6 months they needed multiple fillings, sometimes multiple sides on a tooth. One child had so many fillings (10-12 teeth) that I finally called to check which teeth had gotten done before. Some teeth had been done more than once, but they told me they were different spots on the same tooth. My youngest was leaving for college last year and yet again they told us he had 3 teeth with cavities, but they could "squeeze" him in right then. That way he could be done before he left for college. We took care of them. Those three teeth were $1042. Fast forward, he returns from college, goes for his cleaning and now he has 3 more teeth with cavities at an estimated cost o $975. He was home for summer, so they scheduled him for a while later. Luckily for us, we moved and found another dentist near our new home. We forwarded his records to the new dentist and scheduled an appointmemt to take care of the 3 teeth that had multiple cavities. My son went to the appointment and came home in less than 30 minutes. The dentist looked at his X-rays, took new ones and said they did not see any cavities! In fact they looked at the cavities that had been filled PREVIOUSLY on the X-rays and said they would not have filled most of them. They showed him and me what to look for on an X-ray, so we could see for ourselves. Going to Restoration Dental cost us thousands of dollars in unnecessary fillings. Nevermind the trauma that my children had to endure with getting shots and further tooth damage for the unnecessary drilling that was done to "clean out" nonexisting cavities. Now my children have the good fortune of looking forwards to possibly having these unnecessary fillings weaken their teeth over time and potentially cause broken teeth, more painful procedures and bigger bills as they get older. I have attached a copy of the last estimate for my son (look how many more teeth they were "watching"). LET ME REPEAT THAT THE NEW DENTIST DID NOT SEE ONE ISSUE THAT WAS ON THE ESTIMATE, AND LOOKED AT HIS PREVIOUSLY FILLED CAVITIES AND SAID THEY WOULD NOT HAVE FILLED MOST OF THEM. If you choose to go to this dentist, don't trust what they say, have them prove it to you. Btw, I noticed there is another review complaining of the same thing. This practice should refund my money and pay me for damaging my children's teeth. I am trying to see where I can legally report them.

I could not be more impressed with a dentist office if I tried! This place has it together from…read morebeginning to end. I have a background in clinical operations so certain things stick out to me that may not matter to some. When I called to schedule my initial appointment the receptionist Kiara was very pleasant and highly efficient at her job. She sent me the new patient forms right away and upon arrival, all I had to do was provide my insurance and ID. I literally waited 5 minutes to be called to the back. My hygienist Kim, was amazing! She was attentive, personable, professional and kind. She did a great job of explaining everything to me as it was happening. I also think its very clever how they have televisions placed in the ceiling...I've never seen that before. The technology they used was so cutting-edge, I hate that I been missing out on them all this time but if things continue at this rate, they certainly have a lifer. Lastly my dentist, Jonathan I think was his name, fell in line with the rest of the experience. He also was professional, friendly and had a great energy about himself. This place has it together!

(1/5 stars) I had a…read morevery disappointing experience here.The front desk staff was unhelpful and unorganized, which led to long wait times despite having an appointment. The dentist seemed rushed and didn't take the time to explain my treatment options clearly. Additionally, I was overcharged for a service that my insurance was supposed to cover, and getting a refund has been a hassle. I expected better professionalism and care, but unfortunately, I won't be returning. I hope they improve their customer service and communication in the future.

Go literally anywhere else! This place is the Harry Wormwood of dentists. Not a clean office, not…read morehonest, and they use scare tactics to try and extract money from you. Set up a regular cleaning and instead got sold to for an hour and a half, charged $150, and the "evaluation" left my gums bleeding. Never even got the cleaning - just a sales pitch, bleeding gums, and a bill. Went to get a second opinion after the appt and got a totally different (and way less severe, teeth and gums are fine) diagnosis. Tried to fight the $150 bill that I received for having to sit through a dishonest sales pitch and never even received a response. Not worth the ding to my credit to not pay, but learn from my mistake and take your teeth somewhere else. Predatory practices! Steer clear!

I like the staff here, and I think Dr. Nile is a competent and friendly dentist, but the business…read moremodel is atypical. Like other reviewers have said, the dentist is not involved in a cleaning, nor are any x-rays taken. In order to get the x-rays and time with the dentist that are ordinarily part of a standard preventative dental exam, two appointments are required. This is a revenue-driven corporate model that costs the customer much more of a time and money commitment. Of course, this two-appointment model could also be driven by staffing shortages. No matter, if you prefer one co-pay per cleaning and preventative exam, you might consider a more traditional dental practice.

My family always had wholly excellent dental experiences in this office. Not always so in some…read moreother dental practices. It's such a relief to have caring dental professional service, when some in this industry apparently are sloppy, greedy as h, ignorant, sadistic etc.

I have been going to Dr Williams for over 20 years and would highly recommend both him and his…read morestaff to anyone. His office is a very friendly environment.

Went in for my semi-annual cleaning and check-up. I was…read moreseated immediately and treated like a valued patient. Professional and friendly environment!

The doctors and staff are highly professional, knowledgeable, and give the best care I have ever…read morehad. I switched dentists many times in the past until I found Brookhaven Dental Associates and stayed with them permanently. They are friendly, easy to work with and I am proud to have them as a part of my carefully chosen health team. If you are not happy with your dental experience where you are, I highly recommend that you give them a try.

Awesome Dentist!! Awesome Staff!! Awesome Energy!!…read more I went in for a cleaning and updates. I was a hour early and it was lunch time but Dr. Bijal Patel started all procedures all alone while staying communicative with me. She educated me more as well which I do appreciate because it helped me to focus more on my teeth maintenance. Once the staff had returned back from lunch they all were hands on immediately and very helpful. I highly recommend Elegant Smiles

The staff at Elegant Smiles is exceptional. Dr To provided excellent care, Feven gave me the best…read morecleaning of my life, and Brianna at the front desk was so kind and accommodating. I highly recommend them!

Small dental practice in Decatur with free parking in the back. First time I had been here now that…read moreit is run my Dr. Levine. Truly a phenomenal experience from start to finish. Didn't have to wait long for my appointment and everyone was pleasant and professional. The dental hygienist that saw me was Lynne and she was very personable and did a great job cleaning my teeth. Barely felt a thing and was done in under an hour. Dr. Levine was also exceptional, and did a great job explaining everything. Under Dr. Levine's management they have a variety of new tools like a 3D scanner as well as other treatment options that they didn't have before. If you need a dentist in Decatur this is definitely the place I would recommend.

I recommend this dentist and all that work in this dental practice. I was referred to Decatur…read moreFamily Dental by a neighbor. The office is 300 feet from my home in Decatur. Dr. Levine is highly skilled, has all of the newest dental tools for general dentistry and is in close contact with dental specialists, which I had the unfortunate opportunity to have to use. I cracked a crowned molar that was not able to be saved. We are in the process of growing bone to hold future implant. She does it all and knows dentistry. I know because I am the kind of guy that (interviews) get into their history. She is well seasoned. Great Dentist, Great Office and Great Staff.

I have been going here for years. I had a bad history with dentists and was pretty mental when I…read morestarted as a patient here due to past experiences. I thought I'd take a minute to review after a great appointment I had yesterday. Long is the hygienist who has cleaned my teeth all these years; he's so kind and wonderful! Yesterday, I pointed out to Dr. Schaeffer something cosmetic I didn't like about my teeth, and he took the extra time to fix it on the spot, and it made such a huge difference to me. I really appreciate these great people!

Let's just say that Francis Schafer conducted a Root Canal on the tooth behind tooth number 30 and…read moremanys years later, they find that he left roots in my mouth which caused additional infection to which I'm now being treated for. He should know better as he's a third generation dentist. There's also the possibility that I may not have needed a root canal to begin with. More like a crown was possibly needed instead. They gave me Lidocaine and I could still feel everything. It was a lot of pain but I sat through and have more work coming up. That's more pain to endure. I do not appreciate any of it and I'm shielding out more money for this. Bad Dentist and I said what I said.

Professional Personable…read moreAnd CLEAN Also professional but fun! Easy to get an appt as well!

i was referred to Dr Eddie Yates by my gynecologist! Let me tell you: Dr Eddie is the best dentist…read moreIN THIS TOWN. His hygienist (Vickie) is awesome, too. I have dental anxiety and everyone in this office has been nothing but kind and gentle with me. They take Carington discount plan, which we joined because it's what they take. They are THAT GOOD that we ditched our other plan for theirs. My hubby had a filling done and he said he never even felt the shot or the filing. I give Dr Eddie and his staff 10 STARS!!