I needed some Christmas gifts for my fur nieces and nephews. I luckily stumbled across this place…read more AMBIANCE: Parking: It's in the city so there's street parking here are there that is metered. Some are free after certain times so pay attention to those. Feels: It's in Downtown San Diego near a lot of corporate businesses, restaurants, and parks. It's a corner spot so you can't miss it. The space itself is small but every corner is basically maximized to be filled with cat/dog goods. A great selection of food, toys, and costumes for your furry pets. Great for a last-minute grab and go to the park or something to grab a nice gift. PRODUCTS: Playtoys (Recommend) I got a burger for the dog and a butterfly toy for the cat. The feedback I got received was great. My brother's dog loved the burger chew toy as it was soft squeaky and aesthetically accurate. The butterfly was aesthetically pleasing and also had this nice cracking sound when you ruffle it. Biscuit Snack (Recommend) The aesthetics were great with a bright blue and gold representing San Diego (I hope dogs can read) CUSTOMER SERVICE: Brenda was awesome! She was bubbly, passionate, and knowledgeable about animals. TL;DR OVERALL: 5 Stars | Awesome! I know it was a little of the right place at the right time but regardless this place was awesome! Great prices and selections, can't complain here. I wish Brenda the best with her business. ADVICE: *Great place to pick up goods for dogs and cats.

We love Paws on the Plaza! It's very convenient to have a store you can walk to when your dog runs…read moreout of treats. They carry an assortment of treats (including my dog's favorite) and he easily finds a backup favorite if they're out of his No-hide chews. This was the case today, and after approving of the elk chew treat at the store he carried it all the way home and wouldn't let go even throughout his paw washing. We've also found the K9 sport sac's here after having to upgrade from the one he's had as a puppy. Very useful for hiking trips and cycling!

This is the cutest pet shop with healthy and affordable food options. The staff were very friendly…read moreand the store was well organized. I definitely recommend shopping here!

We need more stores like this in the south bay area! while HERS is not too far from where we live,…read moreand I do drive by the freeway exit daily, its nice to see stores like this relatively close to our home. The selection of products is top notch! the staff is very friendly, each time I've gone into the store I have been helped with kindness and a smile. The store is located in a shopping center with plenty of parking, right off the 805 freeway, so easy in and easy out. A lot of the brands that they carry I would normally buy them online, so its nice to see them in a brick and mortar store to avoid shipping costs and time. Give this place a shot, its definitely been added to my top favorite pet shop stores

It's easy to add my own 5-star review and I could repeat almost everything that was written in…read moreprior reviews. This week I went shopping by myself to return some dog coasters that were given to me as a gift - which did not feel right for me. The owner, "Raffaela" was most gracious in letting me return them, even though I had them in my trunk for almost a year. I exchanged them for a set that I wanted and also bought a pair of beautiful starfish earrings. I proceeded to lose one of the earrings the very next week. When I called and explained what happened, she immediately found another pair of identical ones (the last on the rack) and saved them for me to come in at my convenience to come in and get them. To repeat, ' "a cool little... local shop.. for over 40 years...affordable...whose owner is sweet and helpful..." and my own, shop local for unique products & better service.

This is one of the original Seaport Village Stores, it is celebrating its 40th year in business…read more That says ALOT!! 40 years in San Diego, when some businesses can't make it more then 2, that's impressive. What's also impressive was the staff and the selection. I had been shopping al night, and still hadn't found "just the right thing" for a few people on my list. My dog lovers, cat lovers and well I can't say much more, cuz then they'll know what they are getting. This store came through for me! I found things I never would have thought of, or even known to shop for online. It inspired gift ideas for even the hardest people to shop for. I was looking for a particular something. And I only saw one on the shelf. The woman working went into the backstock, checked about 10 boxes and found me a matching "something". That's customer service at its finest. Shop small, shop local you never know what treasures you will find :)

I love this place and my dog does too. I used to make my dog food at home but this business and…read moretheir expertise has made me have one less thing to do every week or so and it's so nutritious for my dog and it makes me feel proactive for my dogs over all health and wellness. The staff here are so nice, kind, caring and knowledgeable and I appreciate them so much for the love and intention they pour into their dog food. On 10/23 I was also there around 4:30 and this woman walked in and immediately insulted the smell of the place (you're in a raw dog food shop) by saying 'it smells bad in here' and proceeded to stand there and look around while I was being checked out and also going over the reward system and the points I accumulated. We both looked at her kind of in shock, and I was helped out with the rest of my order. She then proceeds to reach over to right in front of me to take dog treats (that are made with love in house btw) and leave. There was no questions about what the place is about or inquiries about what the purpose of the shop was. Just a really rude comments and then proceeds to take free stuff and leave. I (being a human with eyes), reacts and says 'that was so incredibly rude', not weird, RUDE. BECAUSE IT WAS. as a customer and an objective person, I have a right to point out and speak about how incredibly rude and entitled that was. and we both were shocked that someone would walk into an establishment, complain about how it smells and then take free stuff and leave. The review down below giving this place a one star is not surprising given the interaction I witnessed but I just want to say is not at all my experience going here. These people are so caring and thoughtful and passionate. If raw dog food isn't your thing, that's fine but don't insult a passionate company and then complain like they did something to you. You came in with an attitude and then took it to the internet. Honestly crazy. Anyway, if you want your dog to love eating and be lean and healthy and have energy and support two passionate people who care about canine health and wellness, I 1000% recommend these wonderful people. I will never regret making the investment for my dogs health. I have an 11 year old chihuahua and she still seems like she's 5 because of her diet and I will forever praise and be grateful for these wonderful human beings

I walked in with my dog on today 10/23/25 at 4:30 pm. I could not have been met with a more rude…read moreassociate and client at the desk. I wanted to shop around, see what was sold there today in the case I was interested in making a purchase or getting involved with products for my pet. I noted it smelled bad like fish, my dog was very interested in the scent and the employee rolled her eyes at me saying yeah fish was just made. For a pet business, I've never seen someone so mean to my dog who sat well behaved and looked at the older woman working. You would think she would inform us about fresh products.. especially as I am a neighborhood local. After a minute of looking around, I noticed a treat sample bowl and took one to leave with my dog. On the way out, the employee and client both made a very loud remark stating "how weird was that, wow and then taking a treat?" That I had walked in wanting to shop around, taking a sample treat next to a clipboard advertising them. Extremely poorly managed storefront having disgruntled employees speak that way/gossip about prospective customers. I'll never give my money to this business for anything here.

Crystal was fantastic! Crystal was incredibly kind, helpful and professional. I left a bag behind…read moreat the store while I was already out of town, and she went above and beyond to track it down and make sure I got it back. She took the time to gather all my information carefully and accurately, and I really appreciated the attention and care she put into helping me out. This is genuinely one of the best pet stores I've visited in Southern California, great customer service like this makes a real difference.

This guy right here is lame asf I don't know his name but I think he said he was a manager there…read more Tell me why I went in this PetSmart the other day right... I walk in and tell the cashier I want to return a bottle of shampoo because my puppy was still itching after washing her with it. This is my first time owning my own pet so I'm learning okay bare with me here. I bought this shampoo from a different PetSmart, the one in Mission Valley on El Camino road or sum shit with some other stuff that I had already returned to the same PetSmart I got it from in Mission Valley. I live closer to this one i'm reviewing about. So I do a quick little google search and find out I can return any item I bought from one store to another. So I give the cashier my receipt tell em why I was returning it. He looks at my receipt and says okay it'll go back to this card. I'm like no it'll take a couple days and I could really use the cash. #1 either I lost my wallet or someone stole it from me. #2 I didn't want to wait 3-5 business days for my money back. Either way I don't need a reason why I wanted cash back mind you ON THE BACK OF THE RECEIPT IT LITERALLY SAYS if u paid for something using a debit card you will receive cash. So I told em I got cash back when I returned some stuff to the other store why is it different here? So he says let me get my manager I said ight cool. So this guy in the pic comes over and he says sorry due to store policy it has to go back on the card. I immediately got tight cuz I have all this other shit goin on in my life and I just didn't wanna deal with the headache so I just tell them yk what its cool i'll just go back to the other store and get my cash back there. I leave I go to the Mission Valley store and walked in like nothing happened and asked to return. I didn't even have to ask, the cashier told me ok it'll be this much cash back here u go. BOOM I go "See! This is WTF IM TALKING ABOUT!" I noticed the manager from that store is standing in the next cash register so i ask him "excuse me i'm not tripping right? ALL PetSmarts have the same policy?" he goes "yeah" so I explained to them what happen and they agree with me immediately and they both go "yeah it says it on the back of the receipt" im like "AIN'T NO FUCKING WAY THANK U THEY FINNA HEAR MY MOUTH NOW". I race my ass back over to this store cuz now my blood is boiling, these guys really just made me drive 10mins down the fucking road inconveniencing me making me waste more gas and time out of my day when they could have just gave me cash back per their "store policy"!!!! Does this guy not know the policy of the company he works for?? Make it make sense. So mow it got me thinking like what made him not want to give me cash? Do I look untrustworthy? Does he think I stole somebody else's product and receipt to get cash back for myself? Im confused why make my day harder when it didn't benefit you in anyway to not give me cash? You went out your way to make my day harder for no reason. I'll be honest I walked in a little heated and went straight to the cashier that started this shit and I told em the policy states on the back of the receipt i'm supposed to get cash back point blank its not even supposed to go back to the card. Then I go on ranting complaining about how they already made my day a bad day and it was only 9am or sum when they just opened up. The guy working the cashier seemed like he really didn't care and said he was just going by what the manager told him but he was letting me rant and not being a shithead about it so I just left em alone and went to the manager because wtf my guy you're the manager and you're giving your guys wrong information and getting them hemmed up by customers n shit. I go up to him and he's dealing with a customer getting her some new fish out of a tank she was trying to buy so I stand there civilized patiently waiting for a good moment to pull em to the side. He gives her the fish then he walks away from the customer to get some more bags cause she's asking some different fish now. I go over to him calm and kindly to avoid being a Karen in front of other customers. I wanted to be respectful but he wasn't showing any type of courtesy or regards for me at all. So I asked him can he have somebody else help her out he says he can't everyone is busy MIND YOU THEY HAD JUST OPENED UP AND IT WAS ME AND ONLY TWO OTHER CUSTOMERS THATS IT. So I let em have it I snapped on him bc this mf literally could've de-escalated this shit, no he made it worse by trying to shrug me off. All I wanted was for him to take accountability for inconveniencing a customer because he wasn't knowledgeable enough as a manager. All he had to do was say my apologies I was wrong and just listen to a complaint cuz thats what managers are supposed to do. Served for my country to get out and deal w shitheads like this guy.

Such a cute little store on the beach boardwalk! They had all the toys you could think of. We love…read moregetting our little pup interactive toys that really work his brain. More conveniently if you forget anything your dog may need for a beach day, they got you covered!

I love this shop. Very friendly staff and accommodating for animals. Even a dog works here…read more They carry my cats favorite toy it's called the Purrrfect go fur it cat toy. I actually discovered this toy in this shop. Please never stop selling these! My cat is obsessed. They have a good selection of cat necessities that you don't see at a lot of pet stores. They also have supplies for all other animals lizards hamsters etc. I just hang out in the cat section. I also love their selection of cat trees!

I've been keeping aquariums for 40 plus years. This is my go to place for livestock and equipment…read more Knowledgeable staff and super helpful. Their fish selection is awesome but their reptile and invertebrates is very thorough. I am in the midst of creating a 200 gallon tank and will be getting most of the supplies here. Even my custom aquarium order. I can spend hours here just looking around.

Good store Found the iguana I was looking for..anything reptile/fish related can be found within…read moretheir inventory..got more information animals they sell would be useful

I absolutely love this cute little pet shop! It has such a great variety of options for both dogs…read moreand cats. The owner is such a pleasure to talk with and I love how everything she stocks in her store, she tried on her pets first. My dog has a sensitive stomach and he has not had any issues with food since I started buying from here! He loves everything from here and they just have the cutest things! While it is pricier than shopping at a big retail shop, the quality is out of this world! You cannot put a price on things like that for your fur babies.

This is such a cute pet bakery, they have everything you need for your fur baby pawty!…read more They have not only baked goods, but party hats, bibs, and gifts galore for your pets! but wait, there's more! they also have plenty of toys and a good selection of food items. They do all their baking in house, so you know that its freshly made, you can order your pets cakes online custom to your pets liking! I had the pleasure of talking with Liren, and she's quite the gem!