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    IAA Vehicle Purchasing

    1.0 (1 review)
    Closed 7:00 am - 9:00 pm

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    5 years ago

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    Southern Estate Sales - Left merchandise outside for grieving family to bring inside! Posted a video detailing that theft had occurred that way under their watch

    Southern Estate Sales

    (6 reviews)

    i spoke to Southern Estate sales about working for me. i had been waiting months for her to have…read morethe estate sale and she sent me an email stating she wanted a key. When I replied I didn't feel comfortable giving a key and would be able to open house whenever needed or give a code she sent me and email stating she didn't want to do business with me. I told her that I didn't think it was that big of a problem and she never even replied back. I don't think this is the way to do business. I see the other complaints about her and glad I didn't use her.

    I want to highlight a few positives that we experienced. ·…read more Very easy to communicate with · Responded quickly to requests / questions · Our initial concerns were addressed and I felt like we were in knowledgeable hands · Felt good knowing we had a certified appraiser leading sale Everything started out well. We had learned of Southern Estate Sales from a friend who had a good experience with them. Somewhere in the process things changed and we became very disappointed their actions and effectiveness of the estate sale. Southern Estate Sales did not adequately support the auction in number of bidders or in the contents of the lots. Dawn Racca, owner of Southern Estate Sales, represented that an onsite Estate Sale would have 200 people waiting outside the door on the first day of the sale. We were asked if we would be willing to do an online auction versus onsite. I inquired as to which would have more response and Dawn Racca said definitely an online auction would have more activity so we chose the online auction instead. The online auction was abysmal. Only 176 of the 354 lots actually sold. Dawn was only able to draw 40 active bidders to the online site and of those 40 biddders at least 8 were family members. Basically Dawn brought in 32 active bidders - a huge difference from the 200 people waiting at the door if it were an onsite estate sale. In our initial dealings with Dawn, she had indicated that we should not have trashed several items and that we probably threw away items that would have sold. She pointed out a few items during the walk thru that would sell well. However, there were many items in the house, workshop, and outdoor kitchen that were not included in the auction, even some of the items she explicity pointed out that would sell well. There were a couple of vintage items (cast iron antique irons with detachable wooden handle and 6 cast iron antique claw feet from an old bathtub) that were grouped with general items. The lot was titled Seasonal Items and the description of the lot contained absolutely no mention of any of the vintage items. Similar vintage items recently sold on eBay for $75 - $125. There are approximately 20+ missing Barbie Dolls that were listed in the online auction that received no bids and did not sell. I brought this up to Dawn and she said they were there when she left. I asked if she took inventory before leaving and she replied no that she did not. Smaller issues but still not acceptable for a business - food containers and bags of take-out food trash were left in the house, there were 2 bags of general trash from the auction activity that were left in the house, and there were toys /trinkets scattered across the floor. It was like there was no respect for the property.

    IAA Vehicle Purchasing - car_dealers - Updated May 2026

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