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    I Spa

    4.2 (9 reviews)
    Closed 10:00 am - 10:00 pm

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    3 years ago

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    Ask the Community - I Spa

    There are a couple of different types of massage add-ons. What is the shower one and how do I request it? The last gal that saw me did not understand what I was asking even when I pointed at it on the menu?

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    Joy Spa

    Joy Spa

    4.3(183 reviews)
    1.4 mi
    $$

    Best decision ever. I can actually see myself getting a monthly massage at this place! Won't break…read morethe bank, and the quality is just as good as the expensive spas. I was actually shocked at how low the cost was! Like less than 50% of chains and resort spas. My bf and I got a 60 min full body massage. You keep your clothes on but still get on the massage table with a blanket and towels. The table was very comfortable! They also gave us a quick foot soak in warm water before massaging our feet with lotion. The masseurs were considerate about pressure, and everyone was very warm/welcoming. There is an additional fee if you pay with card (it was about $2/person for us), which wasn't a big deal, but I'll definitely bring cash next time!

    DO NOT MAKE A BOOK with them and Bad customer service . I wish there was 0 star option . I am…read morepregnant and made a reservation through a phone call . When I got there , they were saying " No No we can not do yours , you are TOO late . We have another customer walked in and doing it" . WHAT? Okay ,I admit that I was late for 8mins . But the lady was saying " I was waiting for you 30 mins , and we have 10 mins rule " Where is the 30 mins coming from? And it's not even 10mins yet . They DID NOT even trying to call me , or cancel me through the phone . Improvement point ? 1. Learn basic business manner and build customers trust to win business before $50 quick cash . 2. Let customer know you have 10mins rule first 3. Call customer if you find them being late or if you want to take Walk in customer first . 4. Improve your Massage skills , compare to other location it is very random technic based on the technician . I used to pick one person named tom but he is gone . Good luck

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    Joy Spa
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    Yuan Spa - Totem Lake

    Yuan Spa - Totem Lake

    3.5(95 reviews)
    0.1 mi

    My very good friend booked massage appointments for my birthday this year. We are not "a…read moretraditional couple" and had both of our massages in the same room together. He likes a much more intense massage where I prefer a relaxing massage and the hot stones that he added on were absolutely fabulous. My provider said to me afterwards "wow your body really liked those hot stones". I should've asked her what she meant by that, however, I knew it was true and smiled and nodded in acknowledgment. We then moved into the hydrotherapy area for an hour. The locker rooms and I can only speak for the women's side are clean and roomie, there's a dressing area if you're a little more modest. There are restrooms showers wonderful products in the showers a long counter area with stools where you can blow dry your hair. There's snacks and healthy waters available in the reflection area before you enter your massage or hydrotherapy session. It was our third visit together and I'm sure we'll be back again.

    My husband booked me a hydro facial and while the esthetician was friendly and respectful and did…read moreask me my comfort level, after sharing that I was in pain- her hand was quite strong with the machine and left me with petechia all over my face, neck and chest. I have bruises on my collarbones. I recently had my labs done and have no issues that would lead me to think this was a medical concern. I have also had recent hydrofacials from other spas with no concerns- notably one in February. I felt I needed to follow my etiquette and did tip her 18% but I will not be coming back- I left in a great deal of pain and look like I have been beaten up. Edit: 6.15.26: my dermatologist shared that some of the damage to my skin may be permanent from this service. I am heart broken.

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    Yuan Spa - Totem Lake
    Yuan Spa - Totem Lake
    Yuan Spa - Totem Lake - Just a small portion of the petechia on my neck.

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    Just a small portion of the petechia on my neck.

    I Spa - massage_therapy - Updated August 2026

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