Let me just say this: You get what you pay for.
On 05/19/2024, I came here on a whim, wanting to cut off some split ends. I searched on Yelp for the cheapest place I could find that was near my house and open on a Sunday.
After calling to make sure they were open, I arrived at the salon about 1-2 hours before closing and was ushered into a chair by a Vietnamese woman with glasses and short reddish hair. She did not speak or understand English. After I sat down, I tried to take mirror selfies to document my before-hair, which she got mad at. She complained to another woman with a sleek bob cut (probably her boss) in Vietnamese, which I can understand. I apologized and asked her to take photos for me, but she continued to grumble the whole time.
After the photos, I showed her a picture of how I wanted my hair to look and told her English-speaking boss that I wanted a cut that would make my face appear smaller. The woman instructed my hairdresser to cut my hair in face-framing layers. Without warning, my hairdresser roughly stuck a comb into my hair and started yanking it through from the middle to the ends with one hand. I thought she understood what I wanted, but then she asked "where I wanted her to cut." ????? She gave me a rough estimate guide with her fingers, asked if it was ok, then took a GIGANTIC portion of hair on one side and lobbed it off diagonally with a hair razor. The section was basically 1/4 my head of hair. I'm not a hairdresser, but I've had my fair share of haircuts and have NEVER seen anyone take a section that large and hack it off drastically that. I was cringing in my seat as she continued to grab random sections and yolo-chop them off without any thought or measurement.
At the end of the haircut, she grabbed a flat iron and pulled it through my hair aggressively without using any heat protectant spray. After she straightened one lock, I stopped her and asked if she could skip the flat iron because I didn't want to hurt my already-bleach-damaged hair. She tried to argue with me, then told her boss that it was hard to communicate with me because my Vietnamese was not good. Despite my adamant protests, my hairdresser kept insisting that she flat iron my hair so that it would "look nice" and to "make the cut even." Her boss told her to flat iron it quickly to minimize damage.
Once my hairdresser was done, I thought the cut looked alright. Boss lady came over to review and I could tell she was not pleased with the job. "You should have cut it like this to create this kind of shape, not like that..." My heart sank as I heard the criticism. My hairdresser was defensive, arguing with her boss that she did the haircut correctly, insisting that she could not have done it that way for X, Y, Z reasons. Based on my hairdresser's clear lack of knowledge and technique, I'm pretty sure her boss knew more about what she was talking about than she did. After that, she spent more time thinning out random sections of my hair, reducing my once-full locks to a choppy thinned-out mop. In my opinion, the length of the layers were all wrong, and I came out of the salon looking worse than I did when I came in. The boss tried to appease me by saying, "No, it's a good cut, don't worry, the curves are very flattering, your face looks smaller now," but I could tell from her previous comments that she didn't think my hairdresser did well. I left the salon feeling uneasy, but tipped anyway under pressure. I ended up going home and "fixing" my hair by chopping all the length off myself with a pair of scissors. Now I'm suffering with a bob that's too short, but at least it's better than the fire dumpster mess I Salon left me with.
TL;DR: Do not go to this salon. I am giving it two stars only because of the cheap price. Please save yourself the frustration and heartache by investing in a more expensive cut. These people do not care about you; They just want to make a quick buck. They are not gentle or kind and do not know what they are doing (even though they think they do). Maybe I just got unlucky with this hairdresser -- The boss lady might've done a better job, but who knows. I repeat: You get what you pay for!!!!! read more