Instrument: 1969 Kimball Console piano. Activity: Regularly…read moreplayed several times a week. Was behind approx 7 years in regular tuning routine. Prior to that gap, was on an annual schedule. After a not-so-good tuning from another piano tuner earlier this year (who broke a string and blamed the piano's age on the string's condition and also as being the problem of why it did not hold the tuning 3 months later), I reached out for a second opinion and re-tuning from Well-Loved Piano. Best decision I made this year! Not only did Kenny assess the condition, he replaced the broken string and tuned the piano to perfection, but also fixed the root cause of a long time sticky key that was able to be replicated on my test-play before he left. Taking the time to find the root of that problem won me over! I have already booked next year's tuning before he left. Kenny knows his stuff!

I reached out to Well-Loved Piano because we moved out to Long Island 4 years ago and neglected to…read morehave our upright piano tuned. I made the appointment online and Kenny came to the house right on time. Kenny was polite and professional. He has a warm, friendly manner. I was worried about how poor the condition of our piano might be after 4+ years of neglect. To my surprise and relief, Kenny said our piano was in good shape. It needed to be tuned but was otherwise in solid operating condition. The tuning lasted an hour, and the piano sounds great. Kenny does high-quality work, is very knowledgeable, and is a pleasure to speak with. I highly recommend Well-Loved Piano for piano tuning! Michael L

Justin and Noel were very professional and delivered and tuned our piano with great care! I would…read morerecommend them! ML

I had my piano moved by them and Justin was very helpful, he took care of my piano and they were…read morevery affordable. I'll definitely have my piano tuned by him. Highly recommend!

Ken was so professional and thorough when he came to fix our baby grand piano. He was so careful,…read moremeticulous and double checked everything before leaving. No one better for the job!

I had the pleasure of hiring Ken and his team to move my piano into my new home. It was last min…read moreas other movers were unreliable and/or extremely expensive. Ken was so accommodating and extremely cautious as we had just finished the floors and had a tight entrance way. I would highly reccommend Ken and his team if you are in need of moving your piano.

Dan looked over and tuned a piano that we purchased at an estate sale. He was very helpful and did…read morea wonderful job for us. We also asked him to check out a clock and he clearly knows a lot about how things work and how to bring them up to their optimal performance. The piano sounds great and we are very happy with a job well done. We would highly recommend using B Natural Music and will call him back when the piano needs re-tuning.

Great guy. Very punctual, polite and knows exactly what he is doing. Did 3 small repairs and…read moreretuned after we had a nightmare with Denis at PianoTek. B Natural came and fixed every thing that the other guy couldnt be bothered to do. Totally recommend this company!

Joan was able to fit me in on short notice, and she did an excellent job. I appreciate her…read moreknowledge and willingness to share helpful insights.

Truly a wonderful experience having Joan tune my new piano. She was very quick to reply to my…read moreemail, answered all my questions on the phone, was available to come to my home within 48 hours, and showed up right on time. Joan is clearly a master of her craft with tons of experience. She patiently answered my 10 billion questions about new piano ownership, and even took a lot of time to research specifics that were applicable to my piano, since it's a hybrid acoustic piano/digital "silent" piano. She also offered reasonable, practical, solutions and options to ensure optimal maintenance, for instance with maintaining ideal humidity levels in my home as well as potentially installing humidity controllers within the piano. Lastly, it's important to mention her prices were very reasonable. I can tell she really cares about what she does. On a side note, it was also extremely satisfying to watch and listen to her tune a piano. Very highly recommended!

Very fair and honest - moved our famiy piano from Westchester to Long Island. Great communication…read moreand care. Professional and offered tips on how to best clean and care for it. I will be using him again to tune it in a few weeks. We found our person when we have piano needs:) Thank you.

Excellent, professional, congenial service. Very accommodating. Helped arrange my interstate move…read moremy Steinway, Model B without a hitch or scratch. Would definitely use Bill Rogers, the Piano Mover, again.

In my 50 plus years of full time piano tuning & technical service work on Long Island, i've concert…read moretuned and repaired pianos for just about every large legacy piano dealer and concert venue, plus many piano manufacturers. The ONLY store that i have ever consistently recommended to anyone who is looking to purchase a new or used piano, is Frank & Camille's (now also in Carle Place). Why? Because when i recommend someone, i need to know for certain that my referral will be treated in a friendly, fair, and respectful manner, and that they will be given a better price & customer service package than they can find anywhere else; Frank & Camille's has never failed to make those customers happy. i've consistently found Camille and her team to be both professional and approachable, giving freely of their knowledge and and expertise.

This is the piano prior to delivery. It came back in the same condition it left in. Untuned and…read morePlayer still broken.

I do not recommend Calvin's services as a piano tuner! His ear no longer has the ability to…read morerecognize between a natural note and a sharp. Calvin finished tuning my piano and I gave it a test run and immediately realized he had tuned two keys to the same note. When I pointed this out, not only did he gaslight me and say he didn't hear it, he also said the piano had to rest for 6 months before the tuning would settle properly. By that point the piano would need to be tuned again so that is bogus. After calling and texting, I finally convinced Calvin to come back and fix the note issue. He continued to act as though he didn't hear the wrong note and he didn't apologize for the great inconvenience. There were three of us here and he continued to disagree about not hearing any issues. I barely got the note rectified as he continued to gaslight me. On top of that he came across as rude, impatient, barely making eye contact and honestly unapologetic. He also kept trying to explain the tuning process to me and kept asking how I wanted the piano tuned as if there were options. I kept saying that the notes still sounded off, and his only solution was to continue asking me how I wanted it tuned. He also was grilling me on my knowledge of theory, as if that was needed to have my piano tuned by a so called professional. I've had this piano tuned dozens of times, and the tuner arrives, does his work, and afterwards I have beautiful sounding music. Now, thanks to Calvin, I am going to have to hire another tuner to do the work that was not completed. DO NOT WASTE YOUR MONEY ON THIS SCAMMER!!!

Very professional and did a excellent job tuning a Yamaha upright that hadn't been tuned in many…read moreyears

Justin was great. Came in a couple days and tuned my piano. Had to come back because it had been so…read morelong since it was last tuned it needed a 2nd tuning. Piano sounds great now. Nice guy, would use again.

I was having a piano moved from my childhood neighbor's home to my home as a gift to my 10 year…read moreold. Justin and his partner pull up in a Uhaul trailer. They do not use ramps, they just pick the piano up step by step which caused damage to my cement stoop and the moldings at my door frame. They lifted the piano vertically which damaged the action of the piano piano and they scratched the piano tremendously. They did not fix any of the damages as Justin said he was in Florida. I had to hire another company to repair the action to the piano. They said, I don't have to pay $100 which does not cover the damages and they are not available to fix the piano itself. It has been over a month since they moved and damaged my home and piano. For your sake, you may want to call someone else.

Great bunch of guys that worked my truck. These guys never stopped. Office should not have charged…read moreme for the extra 30 mins considering they only went 11 mins over and that was us just cleaning up. Everything was moved with care and love. Can't say enough good things about the crew!

My father passed away & we sold his house much quicker than expected. Blue Collar was able to…read moreschedule us with such short notice. They sent a team of three and they were quick & efficient. My main concern was moving my father's life size carousel horse that he hand carved. It was such an odd item, but they were able to get it to my house easily. Will definitely recommend them to anyone needing moving services.