Paid over $100 for a new battery that never got replaced, had to go to the auto shop and pay $120…read morefor another battery, fortunately I actually got this one

Service department needs a better tracking system. Work does not get completed or half assed. Been…read morewaiting over 2 weeks waiting on a phone call and escalation of my issue. I have to message or call them to get a status (or lack there of) update. Owner stated he did not care how his employees treated his customers. Didn't care about them charging for work that was not completed. Didn't care that they didn't address the issues. Nor does he need customers. I would look elsewhere. The issues with customer service obviously starts at the top. Matt you should be ashamed. BTW I have screenshots of how they treat their customers! Would give a negative review if I could. Matt you can make it right if you truely care about your customers and the offroad community.

Used Scott's Auto Trim for the first time, dropped off my 2015 Lexus IS 350 F Sport. I got the…read morecenter console, and both front doors redone in the Rioja Red (The center console). It came out amazing, and matched the seats better than the factory doors did! I asked around at a few other local auto upholstery shops, and was told the doors are a pain to redo, and that they weren't interested in the work. Scott took on the challenge with no questions asked and absolutely rocked it. Will be back for all future upholstery work!

Got a quote for seat and console recover on Lexus IS. A total of $1100. Required that I pay half…read morebefore work could begin. Gave the owner $550. After work was completed he charged me $150 again for console. I went back to have this corrected and he advised he would write me a check after my payment cleared. Provided my address information and have never received a refund for the overcharged. That was a crooked move. ​

We were looking for a reliable RV Repair person to repair a fresh water intake leak on our…read moremotorhome. I initially replaced a pex elbow where I thought it was leaking, but unfortunately there were many others. This stemmed from my rookie mistake of not turning the water supply off to our motorhome in below freezing temperatures. I contacted Dana and told him of my dilemma and that we were headed out of state on Tuesday. I asked if it was possible to get it fixed before Tuesday. He told me that he might be able to get to it Saturday afternoon or Sunday to which I stated that would be great. Saturday morning I received a call letting me know he would be here at 11:30. He arrived promptly and surveyed the situation and got right to work. He found several leaks and diligently fixed each and every one in our "wet bay." Upon checking for leaks, one popped up in the rear bathroom sink in the slide. This was a very daunting repair as space was very limited. He told me that he wasn't leaving until he gets this fixed. He is a man that is true to his word. He will not say "I've done all I can do", and leave you stranded. Once we got everything leak checked, then leak checked again, everything was put back into place just like he found it. All in all, Dana was here for 5 hours fixing our water issues. He told me that if I have any issues with his repairs leaking, just text him and he will be on it right away. Once I got the invoice I about fell over. His price was so reasonable, I was shocked. I definitely have found my go to RV repair person. I CANNOT recommend Dana (who is the owner/operator) of I Spy RV enough. He has a very strict work ethic which was refreshing to deal with. I honestly would give him 10 stars if I could. Trust me, you won't be disappointed.

My husband and I were staying at My Green Country RV who recommended Mr. Dana Cooper who is the…read moreowner. Our hot water bypass had broken/cracked due to extreme temps. Through our own knowledge & texting pics we was able to convey to Mr. Cooper what was leaking and needed fixing. He arrived on time...communicated with us that he was on his way. He purchased the parts we needed...had to fix a bit more than we thought as Jayco had taken plumbing shortcuts that put to much pressure on the bypass. Mr. Cooper's bill was VERY fair. We plan on using him again as we travel to Oklahoma a lot! He was Awesome!

This is the most honest car dealership I have ever worked with. I bought a high mileage car for a…read morecommuter and they gave me a great deal on it. Also, there were some minor issues with the car and immediately they told me to bring it up and they will get it fixed. So I did that but that left me with no car, so they gave me a different car off the lot to drive until they get the other one fixed. Excellent customer service. Go talk to Mark he'll get you taken care of! I would definately buy another car from these guys.

Kyle schedules appointments but then does not show up. I paid a "diagnostic fee: of $60, he gave me…read morean estimate, and then has never returned to do the repair. I have called and texted, and have been promised that he is on his way out, then never does. I took time off work 3 times to meet him and he doesn't come. Now I have to start over. I find it hard to believe, based on his lack of professionalism and basic courtesy, that he actually knows how to repair cars. AVOID this guy to save yourself countless hours/days of frustration.

Never showed. Postponed and postponed. Gave our address at scheduling, said I would pay out of area…read morecharge if needed. It's now 6pm on Sat after waiting and getting pushed for 2 days and the guy just told me he couldn't get out to our house. Had I known I would have gotten the runaround I would have just picked somebody else on Wednesday and had it fixed already.

I took my MB Sl-500 in to get the trans fixed it took 5 months to get it back and it cost as much…read moreas the car is worth. Drove it for 2000 miles and it started having problems. While it was still under warranty I took it back to have it checked, the overdrive was slipping. I haven't received 1 phone call about it's condition. Now it's been 7 months since I have seen my car still no replies to the 20 phone calls I have made to David O'Brian. I would NOT recommend this place for any reason. Plus the office receptionist is always rude and abrasive to all my Questions and still no positive information about my car. This is a deplorable business. A huge lack of concern for a timely repair job. no way never again

Kind and considerate and very responsive. Got me in for a service inspection and quote fairly…read morequick. After getting a fraudulent quote from a dealership... O'Brien verified again what a second mechanic told me... work was not required at this time. I will return as needed in the future for their honesty.

Poor communicators. I waited 1hr 45 minutes and still they did not come. Either they're scammers or…read morecompany is just too small to accommodate the "ASAP" part of their business model

I paid 1.500 for this company to fix my car. After repairs the car drove approximately one half a…read moremile and broke down. I'm having trouble getting this company to stand by its guarantee. I have no car; I work at a job that requires a car. I have children at home. I spent every dime that I had, plus went into further debt due to paying for a car that still does not work. I will say that he did show up in the beginning right on time. It was nice to have a mobile service. I'm still getting the run around regarding their guarantee.

After purchasing a bargain Dodge Sprinter box truck and having two diesel shops fail to make it…read morerun, I contacted Mike and was told to get it to me. He literally had it going in 2 days. There we're other issues that they addressed as well. Certainly not the cheapest place in town but I'd argue they are the best. Great guys to work with and very trustworthy. Bobby Barnett

im a retired auto mechanic. i would not recommend this ahop to anyone!! at the age of 72 years…read moreold. i asked someone at this shop about doing a engine swap for a older diesil truck. i was providing the new complete engine. he said sure. its 4000.00 and another 3500.00 for broken parts. they treat you as if your an idiot. and started to get nasty to me for asking what parts would be broken. no wonder they have so many negative reviews.