Excellent customer service! María is amazing and super helpful! The facility is clean, secure, well…read morelit and reasonably priced. Climate control is perfect especially for those super hot days. I highly recommend this facility to anyone who needs storage!

Today is Monday January 28, 2019 and I had to go to the storage facility where I keep my most…read moretreasured items, that I haven't seen in years, and something occurred to me and I just had to speak out about it. It occurred to me how nice, clean, and brightly lit this storage facility is. I've been coming here for close to five years now, and it's been so consistently comfortable, clean, I've always felt secure and safe there. All the motion lights work, and the bathrooms are kept remarkable clean. All that doesn't just happen by itself, so I went into the office and had to shake the hand of the person responsible, Maria, and thank her personally. I also wanted to write this review to let other perspective customers know how wonderful Roadrunner Self Storage is and to perhaps encourage other customers recognize what a wonderful facility this is and how much Maria does for you. Thank you Maria, you are appreciated. Michael DeJulio

Really good spot close to everything and great prices with a trusted area of people who work hardread more

This is a truly terrible business. I rented a small storage unit for $35 per month. Within three…read moremonths, without notification, this company raised the monthly rate for the tiny space to $50 per month. Several months later, again, without notification, the awful, unethical business raised the monthly fee another $29, bringing it to $79 per month. This is more than a 100% increase in fees in one year's period of time. I have reported them, today, with the New Mexico Regulation and Licensing Department. They should be closed down and prosecuted.

Probably the nicest, and most professional people you'll ever meet in the storage business…read more Cannot say enough good things about Angel and his wife Lettie. Their billing is accurate, they're honest and also great communicators. Really a high quality experience with an honest owner. Spaces are clean and easy to access.

From the owner: Discount Self Storage on Bataan Memorial W is a modern facility complete with state of the art 24…read morehour video surveillance, digital motion activated cameras, and a keyless electronic gate. Our facility is completely fenced in, we have an onsite resident management team that performs regular security inspections and daily inspections of locks. At Discount Self storage we have competitive pricing , we do not require a deposit and we do not charge an admin fee. Our single story facility makes it easy for you to drive right up to your storage unit to load and unload your items. For more information give us a call or visit our website.

So i have a unit in the 200s that was broken into. The thieves had time to bend the lock and look…read morethrough all my items. Then the "manager"/scumbag lied about calling us on April 23rd and 24th to notify something was wrong. I confirmed that with the female employee working in the office @ 12:30 on May 5, 2025. Avoid this place at all costs! They seem friendly but won't do anything meaningful to help when its their property they let thieves into. No cameras covering half of the property too, look at the monitor in the office to confirm if your unit is even safe. As of 1 pm they all ran away and closed the office for lunch while we still needed help. Absolutely no courtesy or care for the their customers

They are a great help and truly provide excellent customer care for their customers. My husband and…read moreI were in need of a unit for a few days, and they took care of us despite the short notice. Not only was the front desk agent professional, kind and courteous, but the unit itself was exceptionally clean and kept our belongings safe!

Disgusting facility, have raised the rent too often, for a facility filled with rats who have…read moredefecated all over our property. The only thing they've offered for my brother to move to another storage room, but the whole facility is infested. I've put in calls to the city to investigate.

If you need storage this is the place. I put my stuff there for almost a year. It was a great…read moreexperience. I've used other storages and they sucked. The manager is so nice, which is hard to find in this pit of a town lately. It's nice to do business with someone who smiles and is actually friendly. Think her name is Candyce or something like that.

Awesome staff always real helpful, friendly and courteous. Most reasonably priced storage…read morefacilities in town and one of the cleanest in town.

Nice clean reasonably priced. Friendly people. What more can you ask or hope for…read more I know my review is short but don't need to say much. Just come and see for yourself.

There's no way to say this nicely - however, if I help another person from making a mistake by…read moreusing this storage facility it will be worth the effort and time it took to write this review. I parked my Lazy Daze RV at this facility for a number of years. I always paid my rent on time (auto payment each month), and thought the facility was relatively secure as you're assigned a gate code and "supposedly" they have security cameras. (I say supposedly since no has ever offered to look through so called "security" footage. Since July 2020 my RV has been broken into three (3) times. The first time I was contacted, apparently the thieves had tried to come in through the RV door on the side, but finally were able to damage a window to gain entrance. The so called "watchman" had reported the incident and the sheriff appeared shortly after I arrived. The management reported that a cable had been cut on the fence allowing the thieves to gain entrance. The thieves basically stole all the electronics which consisted of my XM radio, GPS, and TPMS (tire pressure monitoring system). My other items were dumped on the floor and when I noticed a syringe on the floor and pointed it out to the sheriff he quipped, "Look's like they left behind their drug hot shot." My insurance company of course paid the claim (with my $500 deductible). The second time was a few months later when I was called again because my door and window were open. I don't know if you can call it lucky, but the trailer parked next to me was burglarized and the thieves must have gotten "spooked" before they emptied mine again. However, the door and window were again damaged which I paid for out of pocket instead of filing another insurance claim. The third time was recently in December 2023 when I was preparing to leave for the winter and started my RV to fuel it up and give it a quick wash. I had spent the day loading my RV and when I started it there was a huge, sickening loud roar. I immediately knew (and my RV repair person confirmed it) that my catalytic converter had been stolen. I reported the incident to the office manager who stated that some other RV's had catalytic converter thefts in October but didn't know the "exact" date. Again, no camera footage was "available." At that point I "did" contact the owner after hours (8:15 p.m.) and just wanted some information as to why thefts continue to happen at her property, and I reminded her that I've had three break-in's now. She quickly cut me off saying she was in the process of bathing her four year old grandson and would call me the next day. She didn't call me, but had the office manager do her "dirty work" telling me that apparently I "wasn't happy" and should find another facility to store my RV ASAP. Seriously, who WOULD be happy if you're paying a facility to store your RV and it had been broken into/compromised that many times? The owner is basically only concerned about getting your storage fee, but as for security you're on your own. I'm traveling in my RV for the winter and needless to say I won't be storing my RV there any longer. I'm single and retired and the drama and stress this facility has caused me is wrong on so many levels. I've probably only written a handful of reviews, but if you value your belongings and/or RV/trailer skip this facility and seek storage at a facility that has proper security in place as well as values you as a customer.

From the owner: If You Need Storage We Have It…read more Picacho West Mini & RV Storage, located in Las Cruces, NM, has been serving the southern New Mexico area since 2002. We have a six acre facility with over 300 storage units in different sizes. We pride ourselves in offering you the best service possible. Picacho West Mini & RV Storage has everything you need to safely store your valuables, whatever size space you need. We offer a variety of services including: Storage units all with roll up doors RV and boat storage covered and open lot Controlled access gate with key pad Fully fenced and lighted facility Night security Digital camerasCall Picacho West Mini & RV Storage today and let us help you with your storage needs!

We rented a storage unit at their airport facility using their online portal and after completing…read morethe required information with multiple phone numbers are per their forms we headed to the unit. 1) the gate code wouldn't work - we had to go into this office the following day where they admitted that sometime the codes don't go through. 2) we walked into the office and there were three people there, none of which smiled or showed even the slightest sign of being welcoming. 3) we had to return the temporary lock that they had on the unit and again unfriendly. The lady at the counter said she would log the lock but didn't know what facility or unit we had. My SO basically forced her to make a note on the account that the lock had been returned. 3) when asked about the rat feces in the so-called clean storage unit, she admitted that they knew about the rats and where trying to poison them. Hire a profesional exterminator! Overall I'd suggest not using Twice the Space facilities!

Excellent customer service! Makes you feel like you are their only customer. Any issues I have they…read moreare taken care of quickly. Highly recommend.