My fav weekend escape !…read more Awesome friendly staff and even nicer guests. They're still trying to fix the spa part of the hotel but Hr he hot tub is hot so that's good for us.

I stayed here a number of times but they don't clean their fireplaces properly. Many times there's…read morelots of ashes in them, they smell. If you burn a log the ashes will emit toxic fumes and carbon monoxide. Last time I stayed I developed a bad cough because of the fumes. It's hazardous to guests health. They don't seem to care. As long as they get your money. Also rusty old heaters in bathrooms, Windows that are sealed shut or no screens on windows, Stained chairs. I think this place was sold to new owners some time ago and it's poorly managed.

Pooh and I stayed here for the first leg of our two week vacation…read more The hotel itself is nice. We had a king bed room and the breakfast buffet and spa were included. We didn't get to the spa but the buffet was delicious and had a lot of variety. Our room had a spacious patio equipped with a table and chairs. It also had a small kitchen with a small fridge and microwave. What we liked were the dining table, dishes and utensils. There is also a sink and extra garbage and recycling bags. The coffee maker is a (wide pod) Nespresso. Two pods daily are included if you want additional pods they are 3$ each. We went to the grocery store and bought a box of pods it was much cheaper. The bathroom was big. It housed a big waterfall type shower and a jacuzzi tub. The toilet is in a separate space in the bathroom. It had a double sink. The water pressure was on point. The tv was big; at least 60" and has outlets for Apple TV or Fire Stick. Both sides of the bed had a big table which we appreciated because we both have CPAPs and we had a fireplace which gave the room added charm. We did try the steak restaurant but will not include it in this review because it was a disappointment.

An unexpected surprise in the village of St. Sauveur. More resort than hotel, the expansive grounds…read morehouse a large children's play area, a massive pool and lounge area, complete with hot tub and sauna. A true oasis of relaxation with private tents and cabanas for rent. The service matched the grandeur of the hotel, and was nothing short of superb with every interaction.

I stayed here a number of times due to location. The rooms are passable but one room I stayed in…read morehad a stinky shower curtain. Every time I paid they never say thank you. There seems to be confusion among some of the staff there and they're uptight. If they think they can upset you they will try. So who needs that? They should be happy people stay at their hotel. Generally the service in St Sauveur is bad. It went downhill. They can't seem to attract good staff or they don't care. They're just happy to grab your money. The staff there seem to have control issues too. At this hotel the Wi-Fi is slow or shuts off It takes about 5 minutes to reconnect. Often no staff at front desk so I have to keep coming back till someone is there. Poor management. Many times when I arrive to pay for the room (or even if it's prepaid) there's problems with the front desk staff. Either they can't find the reservation, or they say I have to change rooms, or the debit machine doesnt work (they lock it up somewhere). Most hotels have the debit machine on the counter. As this has happened often they probably do it deliberately at the front desk. It's a waste of my time and so is running back and forth to front desk until someone shows up.

Pooh and I stayed here while visiting Saint-Sauveur for our one year wedding anniversary…read more The hotel and room were very clean. On cleanliness alone I would give this place 5/5. Also we had a cozy balcony, a fridge and microwave and A/C. Where this place falls short, and I mean really disappoints is the interior of the room: 1. Yes it's a mountain view but the hotel failed to mention there is a noisy highway between the hotel and mountains so sitting on the balcony and enjoying the silence was impossible. 2. The carpet was like walking on sandpaper and had three big stains on it. The room door had two stains on it too. 3. The shower drain was backed up and we had some black chunks of I-don't-know-what floating in the water around our ankles. 4. The TV was situated on the wall but not in front of the bed, but over to the side. 5. Yes there was a coffee maker but the coffee itself was terrible. 6. Wifi, what wifi it never worked!! Very disappointed indeed

Place is quiet but wasn't great. If you want to shower be aware you might die in the tub. Tub is…read moreslippery (nl La place est tranquille mais pas super...je ne le conseil pas! Si vous voulez prendre une douche attendez vous à frôler la mort....la baignoire est glissante (je n'ai jamais vue une baignoire si glissante) et la douche projete l'eau partout donc vous allez littéralement inonder la salle de bain..le plancher va rester mouillé tout le long de votre séjour puisqu'il se glissera sous les tuiles et vous montreras qu'il est present a chaque fois que vous allez marcher dessus (et ça même après avoir nettoyé le tout). La vue est belle, on voit directement le lac fermé...oh et le wifi..c'est un wifi qui respecte certains horaire donc rendu vers le soir le wifi ferme jusqu'à quand les employés l'ouvrent le lendemain (mais pas le matins...plus tard). Donc ouain...pas super....trouvez une autre place qui vaut le coup.

Here for a work conference/retreat, now for the second year in a row. Clearly they take feedback…read morebecause the service of snacks and coffee during our hours-long sessions was phenomenal compared to the previous year. As always, the food on-site is delicious. The location is gorgeous and approachable. There are hiking trails (skiing/snow-mobiling in winter?) a half mile walk from the resort, and trails nearby. The road around Lac Dupois is exactly 3.1/miles (5K) from door to door of the resort, which is nice for those of us who enjoy a morning jog each morning. Beware of mosquitoes or flies in the June-July months though! The rooms are lovely, there are two different sides of the resort. I have now stayed on both and I prefer the side with the pool because of the ability to open the wall in the bathroom to open up the space! It's just me, so it's nice to have a lot of natural light. In the side I stayed in this time (waterfront/beachfront), the bathroom is closed off and dark without the lights on. Still a spacious room with a fireplace and lounge area and kitchenette, but the bathtub is uninspired on this side! What didn't go well, this time at least... upon checkout, we confirmed I had no incidentals, and I did not drink any of the in-room bottles of wine (this is a work trip, I am one person, I can't do that + I simply didn't!). But! Once I arrived home, I received an invoice for a bottle of wine (incidental) from my room. I followed the instructions to file a ticket to get support, and received no response. I followed up twice to the original ticket. After a day, I saw the charge post to my credit card I left for incidentals. I created a NEW ticket in case the first accidentally got closed. No response. Unfortunately I had to dispute the charge. I noticed after the dispute they attempted again to charge the card for the wine (I did not have), so I had to work with the card support (Apple Card support is very helpful) and they advised to rotate the card number. They ended up favoring me in the dispute. I really don't understand why they wanted to pin me for the wine so bad. I hope they didn't end up charging my company for it because that is fraudulent and I wouldn't want to support them going forward if this is how they do business.

Always love coming here…read more I've had some pretty great memories from dancing to electric eel in the hot tubs at night to tanning by the pool with nothing but sunshine in sight. I'm in love with the fire pit in the middle of the pool it's my fav part and I'm guessing everyone as well. Only thing that sucks is usually one is out of service on our last trip two were down but we still had 2 open. Rooms are great ! Huge bed with sliding wall beside the bath tub so you can watch the tv from the tub or just have a conversation with someone lol. The double sided fireplace is great really sets the mood. Great kitchen so bring your own food depending how many days you're staying.

Makes me sad... I remember coming here as a kid with my family, it was such a beautiful…read morehotel/restaurant. Only reason I give it 2 stars is for the nostalgia and the memories. Came here for the brunch, it used to be a beautiful lively dining room with an incredible view on the lake. Only in the past years they basically abandoned he project all together... the place is really outdated, needs significant work. Staff is undertrained... out of 6 cups on the table, 1 had lipstick on it the other one was basically previously used. 28$ for brunch, very little choices... again a bad representation of what it used to be... there used to be a huge brunch, a piano man and a singer, a fountain of chocolate, name it. Now nothing... it's too bad. You walk in the hotel and there is nobody at the front desk, gives you an idea... clearly terrible management. And the chairlift that connects the ski resort to the hotel is out of order... I think it's another bad management decision not to fix it... people would be more interested in staying for the night, for a drink, for a meal if the chairlift was still functioning. My 2 cents, invest in the place, make it what it used to be and people will come...

From the owner: When you are planning your next trip to the Laurentides region of Quebec, plan to stay the Hôtel Le…read moreChantecler in Sainte-Adèle. Whether you are look to hit the beach in the summer or the ski slope in the winter, you'll enjoy your stay at our cozy hotel.

Spent the weekend here on a de-stress getaway…read more When we arrived on Friday at 8:00pm, the parking lot and entrance was a complete sheet of ice. What's more is that the entrance is up a pretty steep hill. It was so slippery our car couldn't get up so we had to park in the lot at the bottom of the hill and walk up with our bags. OIE. We were pretty upset upon arrival after having almost fallen and broken our necks 10 times on the way up. The story was: their contractor who applies the rocks & sand was called hours ago and they had no idea where he was. Be it true, that was extremely dangerous for us. They should be more diligent with that hill or they may run into legal problems. Having said that, you may wonder why I've given this place a 4 star ? The icy welcome aside, we had a great time. 8 outdoor Jacuzzis, 1 indoor pool, 1 indoor hot tub (with jets), 1 steam room, and massage services. It is ultimate relaxation. The restaurant is in the hotel, right by the spa and it was excellent. Facilities are very clean. The outdoor Jacuzzis are too cool! The room we had was cozy but quite small. Our room had a King sized bed, it was very comfortable. The owner told us they will be upgrading the rooms soon. We received $35 off our next stay anytime... even high season. We will definitely be going back!

We requested a suite, no price was too much to be kid-free for a night. $300 tax in. The photos on…read morethe website looked gorgeous but the room we got was old (NOT charming) and filthy! We were given a more yet poorly updated room with a jacuzzi. Super unimpressed with the number of staff not wearing masks as Covid numbers are at an all time high. We will never return, not at those prices!