Here for a work conference/retreat, now for the second year in a row. Clearly they take feedback because the service of snacks and coffee during our hours-long sessions was phenomenal compared to the previous year. As always, the food on-site is delicious. The location is gorgeous and approachable. There are hiking trails (skiing/snow-mobiling in winter?) a half mile walk from the resort, and trails nearby. The road around Lac Dupois is exactly 3.1/miles (5K) from door to door of the resort, which is nice for those of us who enjoy a morning jog each morning. Beware of mosquitoes or flies in the June-July months though! The rooms are lovely, there are two different sides of the resort. I have now stayed on both and I prefer the side with the pool because of the ability to open the wall in the bathroom to open up the space! It's just me, so it's nice to have a lot of natural light. In the side I stayed in this time (waterfront/beachfront), the bathroom is closed off and dark without the lights on. Still a spacious room with a fireplace and lounge area and kitchenette, but the bathtub is uninspired on this side! What didn't go well, this time at least... upon checkout, we confirmed I had no incidentals, and I did not drink any of the in-room bottles of wine (this is a work trip, I am one person, I can't do that + I simply didn't!). But! Once I arrived home, I received an invoice for a bottle of wine (incidental) from my room. I followed the instructions to file a ticket to get support, and received no response. I followed up twice to the original ticket. After a day, I saw the charge post to my credit card I left for incidentals. I created a NEW ticket in case the first accidentally got closed. No response. Unfortunately I had to dispute the charge. I noticed after the dispute they attempted again to charge the card for the wine (I did not have), so I had to work with the card support (Apple Card support is very helpful) and they advised to rotate the card number. They ended up favoring me in the dispute. I really don't understand why they wanted to pin me for the wine so bad. I hope they didn't end up charging my company for it because that is fraudulent and I wouldn't want to support them going forward if this is how they do business. read more

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Always love coming here. I've had some pretty great memories from dancing to electric eel in the hot tubs at night to tanning by the pool with nothing but sunshine in sight. I'm in love with the fire pit in the middle of the pool it's my fav part and I'm guessing everyone as well. Only thing that sucks is usually one is out of service on our last trip two were down but we still had 2 open. Rooms are great ! Huge bed with sliding wall beside the bath tub so you can watch the tv from the tub or just have a conversation with someone lol. The double sided fireplace is great really sets the mood. Great kitchen so bring your own food depending how many days you're staying. read more

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Exactly a year after my last stay, my boyfriend and I spoiled ourselves to another early Christmas treat. This time we spent 3 nights on the Evolution side of the resort which is marketed as more family friendly due to the extra queen murphy bed and closed bathroom. (All bathrooms on the other side of the hotel have a sliding door near the bath so it opens to your bedroom for a romantic soak). We stayed in room 1204 which is on the ground floor facing the front of the hotel (not the lake) and also had our private hot tub. As with both hotels sides, many of the ground floor rooms come with private spas so I strongly recommend this option if you want the privacy and freedom of using it whenever you please. This time we did try the exterior spas as well and loved the experience. I didn't realise that there are little gas fireplaces in the middle of each spa so it's a great sight at night. The rooms on the Evolution side are beautiful, decorated in tones of turquoise and grey, they look a little more modern compared to the Emotion side which has a lot of orange and fall foliage colors. Although we did not have the option of a panoramic suite as per our last visit, all rooms are very spacious at around 600sqt. I will tell you though that the panoramic windows do make a huge difference in terms of bringing in light as you are surrounded in 3 walls of floor to ceiling glass. We stayed in our rooms alot and I'm someone who loves to read so I was missing the natural sunlight and found that I had to turn on the lamps even during the day. The balconies above us also block a little of the light, so that may be something to consider if you love bright open spaces- try a corner panoramic room instead. Our mini kitchenette did not have a stove top compared to our panoramic suite, I was not aware of this as I was planning on cooking. You do still however have a toaster oven, microwave, electric kettle, mini fridge and sink. We weren't huge fans of the food at the restaurants, so it's great advantage to be able to eat in your room. The bed was very comfortable, just the right amount of firmness and plushness, the bathroom is super spacious and housecleaning did a great job of stopping by everyday to replenish our towels and supplies. Unlike my previous stay, I did not have any issues with the sink or toilet blockage and everything looked very well maintained. I feel confident saying that no matter which room you choose it'll be well worth it, I can see myself coming to Esterel every year, it's just like having your own luxurious cottage away from home up north. There are many winter packages and promotions during this time of year, it's the perfect gift and sure to please yourself or your loved ones. Come on the weekdays if you can, cheaper and much quieter. You will have all the facilities to yourself. read more

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Have visited this hotel/resort in the past and was very impressed. Unfortunately, it's not longer the case. First of all, it became obvious that this establishment is understaffed. Check in was very slow and we had to wait for approximately 30 minutes until it was our turn to be served. Although check-in time is 4pm, we arrived at 4:45 only to be told our room was still not ready. After complaining and asking for something to be done, we were given a different room that was ready. The room was the last room on the top floor. Great view, I must admit but the corner room made it so that the layout was not what we expected based on the photographs on the website. Room seemed smaller than the other rooms due to the corner setup. When we arrived to our room, there was a large pile of dirty towels and bedsheets just outside our room. This pile was accompanied by a used soup bowl that still has some leftover soup. Since it was after 4pm, I would have expected all this to have been cleaned up. Not impressed so far but ok, these things happen. Room was nice but had a few small elements that were irritating. 1) couch had a large portion of the facade missing 2) a small pinhole leak on the bathroom faucet spout kept wetting the counter and floor, 3) there are two televisions in the room, which is cool; but when you try to turn the bedroom TV on or off or control the volume and channels, it also turns on and off the second television in the living room area. Seriously? It's 2021, this doesn't have to be a problem. The next morning, the pile of dirty towels and bedsheets were still there, always accompanied by the lonely soup bowl. I finally went down to reception around noon time and made a complaint about the pile of towels/bedsheets. The employee immediately picked up a phone and telephone someone demanding that it be picked up. Unfortunately, the pile was still there when we left for dinner at around 7pm. It was finally takes care of before we came back from dinner. That means for at least 15 hours, they allowed a large pile of dirty bedsheets and towels sit outside guests rooms. What about the soup bowl you ask? It was still there!!!! It finally was picked up the following morning. That means that the soup bowl sat there from our check-in to just about an hour before we checked out. And we were there for two nights. This is supposed to be a high end resort. They charge a high-end price for a product that I feel is mediocre at best. Not sure that I'll be going back. read more

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Pleasant location. But in need of being updated and upgraded. Room's aren't large and staff have an attitude especially towards anglophones. The food is average. They charge additional fees for items that were supposed to be part of the weekend package. I find that very petty and demeaning. Facilities were just ok nothing special. The view from the dining hall is nice but faces the wrong direction as the sun sets in the opposite direction. I hope this is of help to you all! ;) read more

Estérel Resort - Art found inside. "Decor" - Resorts Near Me - Estérel, Quebec

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The room smelled like cigarettes when we got there. We complained and they offered to send " push push ". Not the kind of service you would expect when paying premium. We visited the restaurant called le rok. The food was very good but portions were small. The Side of shrimp came as two shrimps for 18$. I find this to be very expensive. The desert was terrible. The spa area was nice but isn't as fancy as some other resorts. All in all it was a nice experience but for the price I wouldn't go back. read more

Estérel Resort - Resorts Near Me - Estérel, Quebec

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The company I work for had our sales conference Monday to today ... it was held at the Estérel Resort which is about 1.5 hours NE of Montreal. There are about 60 of us from across Canada. Alas, because our days were jammed packed because of the conference, I didn't have time to enjoy the spa or check out the grounds. Here's my room ... it was very nice! The kitchen was stocked. The bathroom was huge! The tub was big and deep and I soaked in it both nights with bubble bath. I wasn't crazy about the food (except for Monday night). When we arrived on Monday evening, many of us were hungry so we had a late supper at the bistro on site. I was hungry and ordered beef ribs and potatoes au gratin. You can imagine my (and everyone else's) wonderment when they arrived. Though the potatoes were barely warm, the ribs were delicious and there was more than enough to share! The rest of our meals weren't great. Our lunches were buffet in one of the restaurants. There was a pasta selection both days which I found kind of cold and hard (so sitting out too long). There was a fish selection both days (a white fish yesterday and salmon today) ... I'm not a fish lover so didn't try them. Yesterday's meat choice was beef with a weird texture and chewy. Today's meat was some kind of game (venison maybe?) sausage which I passed on. Supper last night was served to us in one of the boardroom and there were a couple courses ... rabbit and apple on a big spoon (I passed), mushrooms on a puff pastry (I passed), a small pork roast on pancetta with veggies (I ate the pork and it was okay) and a chocolate dessert square (which was okay). It seemed like a fun place to spend some time regardless of the season. read more

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We stayed here for 2 nights (from Friday to Sunday). The resort has 2 hotels, we stayed in hotel Émotion. There is nothing negative to say about this resort. ** We did not try any, but the hotel offers a lot of activities according to the season. We loved the fact that it's only an hour away from Montreal. We enjoyed spending time there as a couple, but both agree that our kids (1 & 5 years old) would like it too (we plan on going back with them). Decor : This place is beautiful both inside and out. Everything is very modern, but warm and welcoming. The rooms are very nice, clean, and the views are stunning. Outside, everything is spa oriented and peaceful. Accommodations : The rooms are very well designed. We stayed in one of the smaller suites and did not regret it one bit. It's an open space concept with sleeping, lounging and eating area ; as well as a kitchenette. THE BALCONIES are amazing. minimum 100sq ft with nice furniture. I would suggest you spend the extra couple of dollars and book a Lake View room. Spa : The hot baths, warm pools, steam rooms (etc) are an absolute must. We went when it was between -5 and 7 degrees outside, and were in no way affected by the cold. Enjoy! Amerispa : There is an Amerispa on site that offer various services. Book ahead. They seem to be quite busy. TAKE NOTE : they are pricey. I would STRONGLY SUGGEST you buy vouchers from WaySpa (.com) and take advantage of the fact that they are affiliates. Restaurant(s): L'ultime - AMAZING. Everything was absolutely delicious. We were truly blown away. Definitely take the 5 course Table D'Hote pricing (about 60$), it's worth it. We loved the tartars (cold appetizer), the veal filet mignon melts in your mouth and the deer was outstanding. The desserts will convert you. The chefs creation and the mi-cuit are aboslute musts. Bistro 260 - Very good bistro food. They have everything from pizzas to tartar (not cheap pizza). Nothing disappointed us. SUGGESTION : try the Esterel burger. Absolutely succulent. Bistro 260 is the menu you have in your room for room service. Staff : We were impressed by the professionalism of the staff. Everyone was very nice and fully bilingual. Calling for room service or for reception to bring you anything you need is a no-brainer. They were always quick and courteous. - Restaurant staff : Polite and knowledgeable. They suggest wines and explain their menus clearly. read more

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One word to describe this hotel: AWFULZ. AVOID AT ALL COSTS. here are the reasons: fire place didn't work, had to call to get is fixed. AC doesn't work but when we called, they sent someone up to fix it. When he got here - he said "oh, the AC doesn't eork in the winter". Why wouldn't she have just said this to me on the phone instead of wasting my time and the TECHNICIANS? Who was, may I add, RUDE. There is no lighting in the room. There is 3 lamps and that is all. What is this shit? I payed 3 bills a night to get a horrible experience. I could of stayed home. Oh, one more thing - I asked for a glass of water and they said no. To take the ESKA for 7$. Instead. Horrible horrible Institution. read more

For 2 years now, hubby's employers have their Christmas office diner/party at l'Estérel, which includes one night. This year, we decided to book the Friday as well and make it an adult weekend only! The rooms are very comfortable (beds and pillows too), having all that you may need, all renovated as a "suite" like. There is a small fridge and dishes and a microwave. You cannot cook a meal, but you may certainly heat something already prepared that you bought at the grocery store. We visited the hot/cold spa; which is a love of mine. I was a bit let down, lacking greatly in "relaxing" space inside. Maybe they are making a new room (there was construction)... I was certainly not impressed with the diner (over 300 people, so, i was not expecting much either), but their breakfast brunch were very good on both mornings. Its a beautiful place for sure, surrounding lake and mountains, but as for what to do during the day, there is nothing much to keep you around during the winter months. read more

This review is after my second stay (first stay was three years ago) A very nice location. Beautiful scenery with the lake. Nice facilities with regards to spas, beach along with nice pools. However, the building itself seems to be maintained minimally with dirty windows and passable common areas state and cleanliness. There is definitely a sense that the operating management is lacking and that the resort is degrading with time. The restaurants are average with a relatively slow service and too-high pricing for the quality (at the Champlain notably). An important issue is with the training of the staff. They do not seem to have received courtesy training that most high-end resorts should offer. Bottom line: very nice location, maintenance could be improved, staff training could be improved, and pricing should be reviewed accordingly. Lacking operating management. read more

My husband surprised me with a getaway to Esterel Resort. Upon arrival, we were greeted by a friendly front desk agent. We were advised our room was ready and given our room keys, however when we got to our room, the cleaning staff had only just begun cleaning our room. We had to roam the hotel for 40 minutes until we were able to access our room. The room was clean and everything was ok on that front. It was a little surprising though that there is no in-room safe and the television is not a smart TV.   The weather wasn't optimal during our stay, we opted to stay cozy in our room with the fireplace and were a little disappointed that we only had access to cable... in 2022 we would expect a TV that is capable to connect to the internet. We had reserved the Coocooning package but were not explained how it worked or what it included or how to claim it. Due to that oversight, we were advised by another friendly front-desk agent that we would be reimbursed the amount- yet the charge was not credited to our account. We dined one night at a restaurant in the hotel- Chaise 58. The food was just ok. Definitely overpriced for the quality and presentation. We paid the same amount as when we went to a small restaurant off the resort (La Belle Histoire) and I have to say, their food, wine list and service was light years ahead. There were no towels at the spa. We had to go back up to our rooms and get our own room towels. Furthermore, housekeeping did not come to our room to change the towels and bathrobes (or even make the bed). Again, we were advised that we had to SPECIFICALLY ASK for this service. To me, that doesn't make sense- we use the spa facilities and we need to tell you that our robes are wet and would like dry ones? We also went to AMERISPA. Again, the service was good, but the prices... did you know that the spa prices rival the Ritz in Montreal? Overall, we enjoyed our time away from the city. Would we come back? Probably not. When all was said and done, we could have flown to Miami and stayed in a comparable quality hotel for just a little more money. When you charge 1400$ for 2 nights, the service and quality needs to be exceptional. What we got was just ok. read more

This place has the worst customer service I have ever experienced in my life. The rooms were not ready for check-in time. They provided us a free drink pass at the pool bar but the security promptly came to tell us we could not be there without a bracelet (which we couldnt get because we could not do the check-in on time because of their fault). Everybody (with the exception of the pool bar staff and the manager at the restaurant) was extremely rude, in particular Lise at the reception desk. Spiders and leaky A/C units everywhere and garbage bags on the hallways throughout the whole day. We booked a room for four people and they advised that the rooms are set up for only 2 people (even if they are charging for 4) so we had to call several times to get through to reception to get towels for 4 people. Trying to get room service would default to a perennial busy tone so when we eventually managed to place an order for dinner in person, we were told the hostess forgot to put the order in. Dinner arrived late and sadly was extemely overpriced for such flavourless dishes. This place did not make us feel welcome. The only redeemable qualities are that lake view was pretty epic and the amenities are nice. If you decide to go after this review, make sure you bring your own condiments for the food, bug spray for the spiders and a lot of patience for the awful service you will receive. read more

Probably one of the worst hotel I have been in. Only reason I give it 2 stars is because the lake was so insanely beautiful and the golfclub staff was real nice (but you can't rent graphit golfclubs, they only have the cheap ones for rental). We were there for a honeymoon, when we got in the bathroom was dirty (had been cleaned up so quickly there was sand in the bathtub). The staff can be very accomodating, but we needed to escalate anytime we were asking for something (e.g. we called to reserve to one of the restaurant, and were told it was full, however it is the resort restaurant and we were surprised it would be full during a week night. They ended up reserving us a table at 8:30, and the restaurant was pretty much empty). Food was ok for the price, wine selection was great. The front desk reception has nothing, no snacks or bottled water, so make sure you bring groceries before checking in. The front desk staff was not helpful at all. The spa is very dirty, the water is whitish, definitely does not look like the pictures on their website. The pool bar was not open and there is no service available to the pool so you have to bring your own drinks and food. Overall, the place is kind of relaxing, but it is by far not a luxury resort (I would pick a Hilton over this hotel in a heartbeat) and cleanliness was not great (which is a big deal breaker for me). Would not recommend. read more

I stayed one night here in December, for a short weekend getaway with my girlfriend. Overall, the experience was extremely nice. The rooms are very spacious, very nicely furnished, with a luxurious bathroom and a gas fireplace. The fireplace is a such a nice thing to have on a cold winter day. The other great thing is the access to the spa with four massive hot tubs, a sauna and a hammam. We were almost alone when using the facilities and really enjoyed it. The only downside was regarding the many christmas parties that were happening at that time. The hotel was completely booked for companies and they took over the lobbies for cocktails and were generally loud guests. There was a party happening in the room adjacent to ours past midnight and the front desk did not pick up the phone for 20 minutes. read more

This hotel is very outdated. I wouldn't come back unless they renovated the hotel. Service is good. However, we were very disappointed with our suite. There were spiderwebs in the dining area. Not impressed at all. read more

Had a wonderful overnight at Esterel Resort. We had a fabulous one bedroom with it's own hot tub overlooking the lake! Excellent experience with the 5 course meal in the main restaurant (Sal a Manger L'ultime) overlooking the frozen lake was great! You get a choice of soup or salad, then warm appetizer or cold. There are about 5 of each warm and 5 of each cold with some being extra. I had the soup (tomato) mushroom medley which was amazing! For the main course choices as Elk, Rabbit, Lamb, Beef, Chicken, Salmon, Halibut, Lobster have something to suit anyone! My choice was the Halibut. Again very good! My wife wasn't so impressed with the salmon. She thought it to be a bit bland. Her vegetables she thought were lacking flavour as well! For desert you have a choice of 5 or 6 different decadent choices. I ordered the duo creme brûlée! One was vanilla the other was coffee! She ordered some sort of rich chocolate cake/brownie with caramel! It was fantastic! This restaurant is a "1 glass" Wine Spectator recognized and has a very nice yet expensive list! Opus One 2007 for $700 a bottle? A tad gouging! Otherwise regular restaurant wine pricing! We went into the other restaurant (Rok) after where they were grilling meat on a hot stone! Interesting concept but quite the smell in the restaurant! Especially when you are cooking Halibut! They have three restaurant choices, so it really does suit the resort feel! L'esterel is fresh, modern in design and a very nice place to come if you would like a nice getaway or conference! Accommodations are new, modern and comfortable! Breakfast buffet was very plentiful in the morning! A vast selection of healthy and unhealthy! All in all quite satisfied! read more

Good evening This would be my 5th visit and I must say things have been getting worst over time. For 250$/night here is my experience. The spa outside and facilities are nice, the problem was the room 1- half the lights don't work, at 9pm, called reception they said they would send someone. No one showed up, called again still no one came all day. We went to sleep. 2- 2 televisions in the room,cone doesn't work and other is burned from the heat below it. 3- no such room service to change towels or anything 4- coffee and tea machine were so dirty there was still pieces of food still stuck to them. 5- the water to drink had way way too much chlorine. 6- the room (probably from carpet) smelled so bad we had to keep windows open all the time. Look the place is good and 4/5 times our experience was good, this year they raised the price by 75$ only to make our experience worst. I guess cut corners, lower costs, maximize profits. Won't be back here again,not worth and many other competition. Good luck on your experiences read more

Bistro 260 is quite tacky. The food is OK, the service is OK, everything is just OK. We ended up here because Viking in Ste-Marguerite was closed. I have no intention on coming back. It's quite pricey and didn't wow me. If you're staying at the hotel, i guess you dont have much choice. I would have loved for them to have a cool bistro with yummy bistro favorites like a steak frites, onion soup etc. Plus, who serves a cold brownie with ice cream?! You put ice cream to cool the brownie, no? read more

Came for a romantic getaway from our little one for the first time to celebrate our anniversary. Unfortunately it definitely did not live up to the hype. First floor room without a view. The Rok restaurant was over priced and not worth it. Paid $40 for a steak that we had to hack up with a steak knife and cook ourselves on a hot rock. The only saving grace was the crab cakes and the Tom Collins. Would never recommend this to anyone as a getaway worth the price. We asked if something could be done for this special occasion and we received 6 mediocre chocolate bites. Value versus the price was not worth it. Not the worst place we have ever stayed at but have been to less expensive places with better experiences. Requested lake view but were given a barely visible golf course view due to the resort being booked up however the place was extremely quiet. Hard to believe that this place was at capacity. read more

Very nice resort! Amazing view to the lake and rooms are super clean. Spa is very pleasant and personals are very friendly. Just around 1:15 hour from Montreal... Strongly recommend it! read more

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We stayed here with our three kids and my mom. I highly recommend it - a great place. The Laurentians is one of the of the most beautiful landscapes on the planet - gently rolling hills, small lakes, scenic roads. We were here from very far away in the US, in winter, and it was well worth it. When we were there, this area north of Montreal was bright with snow, and from the hotel we saw broad vistas of the lake and trees covered in the fluffy stuff. The kids and us had a long list of winter sports to sample nearby: tubing, snowshoeing, cross-country skiing and of course there would have been downhill skiing and snowboarding if we had time. They also loved the outdoor pools of different temperatures that were trippy to use in sub-zero weather. The food is fantastic and we ate well at the breakfast buffet and the dinners, which we had in the less expensive of the three restaurant options. Both my meals there - one with grilled vegetables and the other of sausages - were sophisticated and yummy. The rooms are clean and comfortable and up to date, with great bathrooms and space to put your clothes, and a sofa to relax on in front of a fireplace. The hotel has two buildings and the one we stayed in is geared to couples in its somewhat goofy branding, but it was perfect for everybody, including my mom, who uses a wheelchair. The staff are very friendly and helpful. They accommodated our various requests and went out of their way to help us out with information or anything else we asked for. There is a definite contrast here between the Laurentians vs. the corporate boutique-hotel soundtrack in the lobby, with the Victoria's Secret videos playing behind the reception desk. These touches were put there to create a metropolitan, couples vibe, and I think for a lot of people this signifies "cool", but the natural beauty of the landscape outside and the friendliness of the staff comes through stronger, and is a better representation of what this part of the world is all about. In the nearby towns, there are plenty of tchatchke stores, that play up rustic Canadiana, or Quebec-iana, and the hotel could have played up the rustic or historical angle, and instead chose to go the Y2K metro-boutique-hotel route. The Y2K vibe would be distracting and get in the way, but these touches really end at the lobby and the rest of the hotel is just modern and comfortable. It was a great experience for us, and being from so far away made it all the more special, even exotic. I would recommend it to anyone, but especially visitors from far away who want to experience a very special part of Quebec and Canada. read more

Lousy customer service ; avoid at all cost - there's nothing breathtaking about the experience - you might just lose your breath dealing with incompetence. They took 150$ deposit from me and have yet to refund it 2 months later. 4 exchanges that had me dealing with immature and rude receptionists - a director that doesn't call back (I'm not the only one to say this by the way) . And honestly the place is not as nice as in the pictures. Stay elsewhere or rent a chalet you'll be much more at peace . read more

Nouveau riche at its worst. And the management was incredibly, unbelievably rude. It totally ruined the experience for us. They screwed up our reservation and for some reason they had screwed up and booked us ten rooms (?) and tried to get us to pay for them all! The manager threatened to call the police on us for "stealing" his profit...? i was in tears. They were horrible. I would never, never recommend this place to anyone. read more