I love this practice. I saw a comment about how waiting in the car is awful. I love it! Who…read morewants to sit in a room with a bunch of possibly sick people! Waiting in the car for a text and going directly to your room is the best idea ever!! As far as communication goes, the messaging system through the portal is incredible. The response time is always acceptable if not faster than accepted. I hate calling, waiting on hold, waiting for a call back and so on. Give me a portal every time! As far as my doctor goes, Dr Gothard couldn't be better and when he isn't available in person it's easy to get a tele-visit or a visit with his PA. Zero complaints about this practice!

This review is meant for the Independence Plano location…read more I usually get my flu shot at work but didn't go into office last week and thought I would get it at the Catalyst Group on Independence. What a nightmare. nothing but text messages. I was sent a link that requested a precheck in which then took me through a longe series of useless questions. all I wanted was a flu shot. through work it was less than 5 minutes but with the Catalyst Group it was a 45 minute exercise plus the time for the pre check in questions. I was already a patient so why are they asking a questions that had previously been answered! anyways, I went through the series of questions and when I was completed I hit the submit button and received an error message. so I went through the questions again and received another message. I could not complete the checkin without going through the questions. and to make matters worse there was no one to contact. I finally had enough and instead just walked upstairs to the location and got checked in without answering all the unnecessary questions. Also, one of the things they requested ipwas for a copy of my drivers license which I refused to provide. not to long ago the Catalyst Group contacted me to inform me my personal data and health records were compromised in their IT system and it was up to me to address any issues that might arise as the result of their negligence (insecure medical records).

Bob W. - Plano, Texas The doctors (Cardiologists) here at…read moreBaylor in Plano, Texas are excellent....all 5 Star in my book. I do have a problem with the 7 story Parking Garage. The lighting in this 7 Story Parking Garage is very poor...so I reported it to the Baylor Police Force as well as to The City of Plano's Inspection Department. The City of Plano told me that the Hospital Garage Lighting is in violation of the City's "Lighting Codes"...and they have 30 days to ensure ALL lights are functioning. It's dangerous to walk through that garage & even drive through it. 4 months ago, I tripped over a concrete curb stop that IMO shouldn't have been there...luckily caught myself with both hands (as I have a Pacemaker & an Aortic Aneurysm I need to protect). Now, 4 months later both of my hands and my arms are still a bit sore. At age 76, falls can be very life threatening. I also informed OSHA that IMO, this 7 Story Parking Garage is not safe.... due to the poor lighting situation and the inappropriate placed "curb stops" in this garage. There must be thousands of patients who use this 7 Story Parking Garage every week....it MUST be safe for ALL patients an visitors! Also, IMO, both ER's are very understaffed and overwhelmed...3 to 5 hours to get in and out. Otherwise, I feel this Baylor Scott & White Hospital really is a 5 Star Hospital....I do highly recommend it to everyone! NOTE: I am in Plano, Texas...NOT San Francisco, California.

Let me start by saying that I have used doctors in this system for over 30 years. (I miss Dr…read more Hoss.) The doctors, nurses and medical staff working for Baylor are always great. However, BSW is now adding an extra $300 "Hospital Facility Fee" to every doctor visit, even when it is not in a hospital building, setting, or procedure. My last doctor visit to an internist, not at the hospital, was $300 to see the doctor, $150 for blood tests done in the office, and a $300 Hospital Fee. $750 for a single office visit. I have to find new providers for everything, because that's just obscene and they should be ashamed. Baylor is "nonprofit" in the same way the Epstein Class are "taxpayers". (Their CEO made 10 million dollars last year, and nobody on the board was paid less than a million. Jesus would be so proud.)

Children's Medical Center Plano 5 Stars…read more January 6, 2026 We brought our daughter here for testing and had a very positive experience. The staff were kind, patient, and professional from start to finish. They took the time to explain what would happen and helped our daughter feel comfortable throughout the process. The facility was clean and well organized, and check-in was smooth. As parents, we appreciated the communication and level of care provided. Overall, we are very grateful for the service and would absolutely recommend Children's Medical Center Plano for pediatric testing and care.

I recently brought my son here for an emergency, and from the moment we arrived in the ER, he was…read morecared for with such urgency and compassion. Because of the severity of his condition, he was admitted right away. We spent some time in an ER room before he was transferred to the PICU, and after one night there, we moved to the general floor for a few more days. Every single nurse and doctor we encountered was incredible. I genuinely felt that they cared about my child, and they were so comforting to me as a worried mama. We are truly so impressed by the level of care. Per my son's request, we want to give a very special shout-out to Nurse Graziella, she is so kind and loving! They made his stay as comforting as possible: therapy dog visits, an Xbox in the room, card games, coloring supplies, and other activities that helped keep his spirits high. As a mom, I appreciated the little things, too: including a nice coffee shop inside and surprisingly good cafeteria food. When it was finally time to go home, my son cried all the way to the car because he loved the hospital and the staff so much - that says everything!

Omni Medical did my covid test while I stayed in the car. The nurses were very nice, professional,…read moreand fast. I called after potentially being exposed, and they were able to set me up with next day appointment. Extraordinary care here!

So Dr Yan Li is the owner of this Omni medical clinic. There's a separate Yelp Review for dr Yan…read moreLi. First off, setting appointment is horrible. The person's English was not that great. then we communicated using text messages. I said want to see for my hair loss through text message. But they scheduled me for physical check up. I said no, I stated in the text I want to go due to my hair loss. The person obviously could not read my text messages. Then, they tried to charge me $240. I said my copay for PCP is $15. My insurance card actually said DO NOT Collect payment at appointment time. After looking at her computer, looking again, she finally let me not pay and said billing would send me an invoice. saw the nurse, she took one look at me and said we don't treat hair loss or menopause symptoms. She can refer me to dermatology or OB. that's it. 1 minute of her time. Who saw a doctor or nurse for 1 min? she gave me a piece of paper with derms names and phone numbers on it, presumably so they can collect referral fee from the derms. Then when I was inside treatment /consult room waiting for the nurse to come, the receptionist came to me and said "I was able to see, yes you are supposed to pay $15", she brought the payment machine with her. I paid. Whoa, I've never been to a doctor practice who would even chase me to the treatment room to ensure I pay. If they don't treat hair loss, why bother making me come to their office. The receptionist in the beginning, could just say we don't treat hair loss or menopause symptoms....don;t have to schedule an appointment with me. I wasted money and time coming here

I went to ER Wednesday, was admitted by Dr Scott Fitzgerald…read more. From Wednesday to Frida, it was the absolute best Hospital experience ever.. The Staff were so Nice, Experienced and Helpful... Not only do they have the very best Hospital food, each meal would compare to A Michlin restaurant.. Now to the BEST part; Dr Scott Fitzgerald was the most Understanding, Most caring, came in room, pulled a Chair and went thru everything single process 1 by 1, took time to make it all very personal... Could not recommend this CARING PLACE MORE HIGHLY... EVERY ASPECT WAS PERFECT.. THANK YOU DR FITZGERALD AND ALL STAFF in I

Great hospital, Had a friend who had a baby here…read more Nice and friendly people who helped us

15 years of visits - all have been excellent. Efficient caring staff and appointments available.read more

Kind doctors. On time appointments. Comfortable setting. Free, easy parking. Quick check-in.read more

Dr. Perijoc is the absolute best, to the point that we didn't hesitate to stay with her practice…read morewhen she went to a concierge practice. If you are wanting someone who sees you within 5 minutes of walking in the door, spends 5 minutes with you and writes you a prescription, you may not be a good fit for this practice. Dr. Perijoc spends time with you, asks a lot of questions and runs tests to determine what going on with you. She writes prescriptions when needed, but she also addresses prevention and suggests supplements to keep you from needing prescriptions. Her knowledge is extensive and she works hard to ensure that you are not put into a box as many providers are forced to do when they have to see so many patients per day to be able to actually make a living. But if you are looking for a quality provider, she is the best we have ever seen. She is careful with your health and works to not over or under treat any condition. I am glad we finally slowed down enough to put our health and that of our kids first. We all see her and all are healthier for it!

The doctor does not do what they say in ordering bloodwork. For me they ordered more than what I…read moreexpected and asked for a specific price on and then sent me an huge bill. Have not been back.

I absolutely love United Healthcare. I was upset when forced to switch from BCBS of Texas to…read moreUnited, however I soon learned their customer service far exceeds BCBS, as well as their speed for prior approval meds, specifically for me Nuvigil which is a controlled substance. I don't understand those saying they lack doctors/ specialist. Almost every doctor within a 25 mi radius is covered by them, even for my fiancé who has an EPO through obamacare. I actually chose United healthcare for him because they accepted all of his current doctors, which included 7 or so doctors spread out from Arlington to Irving to Dallas, etc. They also approved one of his very controversial and expensive drugs (abt. 12k/ month), within a day of the request. We were so impressed given his last insurance co. he had a PPO with took forever to accept the same medication and farkled it up several times. Plus they have a pretty cool app (health4me) that lets you search for doctors, pharmacies, hospitals, specialists, etc. covered by your plan. The neatest part is the estimated drug cost calculator which shows their pay/ your copay, and savings you'll receive if you sign up for mail order. And they provide a virtual copy of your insurance card. The app also syncs with fibit. What more can you ask for? I feel like I struck gold with this company, they are awesome and their customer care center always is a real person & they know what they are doing, not reading from some manuscript. Anyways, I think if you are polite when you have an issue with something, they will respond positively. I'm sure they hear complaining all day long with no acknowledgement of the actual good they accomplish. Being understanding and patient goes along way. Keep doing what you're doing United healthcare!

United Healthcare did pretty good for the most part if you like being ignored although it's very…read moredifficult to deal with and to reach them they want you to use thier app so it's easy for them to ignore you. My biggest complaint about them is that they really are only in the business for the money not to help their members. Case In point, I'm a diabetic and require insulin. Which is okay they have insulin in their formulary however I am allergic to that type of insulin and although there are brands I can take since th other major brand is not in UHC formulary I can't get it. Mind you I'm allergic to that type and my previous doctor told me that it could cause some serious health issue if I took their brand. I asked them what my options was and was told that I can take the medication I was allergic too, pay $400 for one box of they right insulin, or I can go without insulin. So, I'm going to the philippines next week and I will buy 15 or 20 boxes (for $20each )there while I attempt to reach the insurance department which has already told me they can only help if the company is doing something illegal or maybe I'll try to file a law suite. Employers do not abuse your staff using this isurance and dont use them as your medicare part D provider. They may kill you