Busy on evenings of Monday through Thursday. The cleaning…read morecrew here is amazing. It's a big place to keep it clean and they're doing a great job. They work really hard. Equipments maintenance can be better though - you'll notice that they have a lot of treadmills but most of them are broken or don't work properly.

This gym is filthy. I didn't take pictures because it's posted everywhere that it's not allowed,…read morebut this gym is gross. Of 6 Women's bathroom stalls, only 1 works! (As of today 8/5/26, and for the past week) I went 5 days is a row, and not one bathroom was fixed. There were clots of black hair in the showers day after day. Ew. The same clots of hair. No one cleans this place! Weights are all over the place, there are two workout mats in the whole gym (I asked where there where more and the guy at the front desk said "That's all we have." Really? Two mats and a whole empty mat storage shelf?). Mirrors are dirty day after day, and there are towels and tissue paper are on the floor. Gross. If they're having trouble hiring a cleaning crew, they need to pay more. My regular 24 hour Fitness is packed at 7:00 am; this place was empty, probably because it's a gross place to work out. Go to the Mountain View 24 Hour Fitness, it's clean, weights are organized, and you can actually use the bathroom.

Out of every gym I've ever been to, this has honestly been my favorite gym in the world. The…read moreequipment is top-tier and always maintained so well, the atmosphere is amazing, and it somehow never feels overcrowded even during busy hours. The men's locker room and showers are always spotless, which says a lot about how much care the owner/staff put into the gym. Even the music and overall vibe are perfect, it's one of the only gyms where I don't even feel the need to wear earbuds because the environment itself motivates me to train harder. You can really tell this gym was built with passion and pride, and that's rare nowadays. It became part of my routine and honestly one of my favorite places to decompress after long work days. I've recommended it to friends and always spoke highly of it because it truly stands out from the typical commercial gyms.

I love going here for MMA classes and the regular gym. The facility is clean, albeit small, with…read morelimited extras for the price (no sauna, pool, steam room, etc). Staff is friendly. It can get really busy around 6pm

To Matty, Alec and Taylor - Folks I have met with all of you and have written/ discussed/ texted…read morewith you over hours. You all agreed that my gym membership was incorrectly cancelled in 2024 and I have been charged over 16 MONTHS WITHOUT AN INVOICE (more than $1200 in total). I even considered a lower settlement amount since you all pleaded about being a non-corporate, SMB gym. But now you all have now taken to hiding, screening my calls and avoiding payment rather than be a professional outfit. I am extremely disappointed with this behavior and the standards you set. Folks - for anyone considering TWR please note that their cancellation policy is a bit of a joke and resolution processes for incorrect billing and cancellations are basically treated as an exercise to induce fatigue. I have been to the gym in person multiple times to speak to ALL their partners and they decide to rip me off after leading me around in circles since 5 months now. Happy to post more details/ screenshots for interested viewers.

No fuss type of gym with a super welcoming chill vibe. You get a key pin that's refreshed every so…read moreoften and workout whenever you want so no excuses ! Love that that there's everything I need in here to strength train and do cardio and a little bit of pilates. Highly recommend !

Very nice equipments, ambience and playlist! The teacher were super nice and friendly!read more

I have been going to Heartcore on and off for over 6 months, and I've enjoyed every class I've…read moretaken so far! I appreciate the Off Peak class pricing in this economy, and I tend to book those classes since they're cheaper. These classes are often taught by Krystal and Sunny, and they've quickly become my favorites! They're so patient with newer members. I don't like being touched by instructors during my workouts when they're trying to correct my form, and Krystal+Sunny are able to tell me verbally how to correct my form without touching me. I get a great workout and I'm noticing results - my biceps are getting more muscular as I've become more consistent in the last two months!

I have worked with Michael Dorricott twice in my life, once 11 years ago and once again about 16…read moreweeks ago. I came back because he is hands down, the best in the business. He has completely transformed the way I think about heath and fitness, something I have been passionate about most of my life but something fundamental has always been missing for me that has made consistency extremely hard and nearly impossible. Finally, I am now holding the correct practices, mindset and building the correct momentum to drive me to this being a life long journey and not a passing event, summer or moment. It's been 16 weeks and I have lost 26lbs and counting. Thrilled to continue.

Training Space is the real deal. I started working with one…read moreof their personal trainers recently, and it's been a game changer. What really impressed me is how intentional they are about matching you with the right coach -- not just someone with credentials, but someone who fits your goals, your energy, and how you like to be coached. I didn't realize how much that would matter until now, but the difference is huge. Every session feels like it's actually building toward something, not just burning time. If you're feeling stuck in your fitness routine or you want something way more personalized than the usual gym setup, I highly recommend checking this place out. It's focused, professional, and honestly one of the best decisions I've made for my health in a long time.

My old gym became too expensive, so I joined Active & Fit Direct so that I could try a bunch of…read moredifferent gyms before committing to one. I've stayed with Planet Fitness for the last six month because I really like it! No gym is perfect, but here's my take on it. The Good: 1. The team that runs it is fabulous! They're a polite, helpful, positive group. 2. The facilities are clean and well taken care off. All the equipment looks new. I haven't seen a single piece of broken equipment. The team is constantly cleaning, and it shows. 3. It's a nice vibe. People always wipe down equipment after they're done. I didn't see that much when I was at 24 Hour Fitness or the Bay Club. 4. The dues are dirt cheap. $30 a month includes the Black Card amenities like massage beds. That said, here's the Bad: 1. No pool or sauna - That's fine for me, but if you like those then this gym isn't for you. 2. No group classes - Not my thing, so I didn't care. 3. No lounge - The place is optimized to get you in, get a workout, and leave. There's no area to socialize or get work done like the Bay Club has. I do miss that. 4. It's small - It's really, really small. Sometimes I do have to wait a couple of minutes for a stair climber (they only have four), and the area around the free weights is pretty packed most of the time. If you're ok with those four things, this is a great gym--nice people, new equipment, clean facilities, and a great price. I highly recommend.

I've been going to this Planet Fitness location in Redwood City for a while now, and I can honestly…read moresay it's one of the best gym experiences I've had. The facility is always clean, well-maintained, and has everything I need for a great workout. What really sets this location apart, though, is the staff. Every team member I've interacted with has been kind, respectful, and genuinely helpful. They go out of their way to make sure everyone feels comfortable and supported, no matter their fitness level. If you ever have a question or need assistance, they're always approachable and resourceful. I especially want to recognize the manager, Taeyah, who clearly sets the tone for the entire gym. You can tell that she takes pride in creating a positive and welcoming environment. Because of her leadership, the staff consistently delivers great service and maintains a friendly, judgment-free atmosphere. Overall, this gym is a fantastic place to work out, whether you're just starting your fitness journey or have been at it for years. Highly recommend!

I've been working with Alec for about a year on both boxing and weightlifting and he's amazing! I'm…read morevery lazy and hate working out :). Alec is great at staying super positive, keeping workouts fun, and helping me make actual progress, and most importantly genuinely cares about his clients. And is super knowledgable about how to help you achieve your fitness goals while staying safe. I'd highly recommend trying a trial workout with him and seeing for yourself how awesome a trainer he is!

Alec as a personal trainer is patient, comfortable, and personable. The gym does not get super…read morebusy, and I feel like he actually cares about my progress. It doesn't feel like he is trying to get me in and out as a client, he truly wants to see me succeed with what works for me.

I'd like to give this gym 5 stars, But the past year has been frustrating as far as machinery…read moreupkeep. It seems every week there are issues with machines being broken. I'd like to see this issue handled in a timely manner. it should not take months to have machinery fixed. Another issue I have is the ripped coverings on the equipment. It looks awful and it's very pokey on the skin. While I'm at it, it would be nice to have the mirror fixed that has been broken for a couple years already. Other than that, the staff keeps this gym very clean and orderly and they are very easy to talk to.

I really wanted to like this place. Seriously. After multiple calls with multiple emails and…read moremessages, I did not receive a single call back. My health insurance has the select one pass affinity pass which provided a small discount to the membership. I kept calling, leaving messages and emails to confirm if they accepted that because I've heard some mixed reviews on the sign up process. This was truly frustrating and from the previous reviews it appears that they're pretty disorganized. Maybe that's why it's affordable...