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    Pristine Fine Foods - gluten free bread cumbs

    Pristine Fine Foods

    4.3(6 reviews)
    3.9 kmEtobicoke

    I've been buying this olive oil for a long time and never had a problem before. I even recommended…read moreit to others. But recently, I bought a bottle, and when I used it in my cooking, the food came out tasting awful. I tasted the oil on its own and realized it had a strange, old, off taste -- something clearly wasn't right. It might've been expired or gone bad somehow, even though I had just bought it from the store. So I did what any reasonable customer would do -- I called the number listed on the bottle: Pristine Promotions Ltd. in Toronto (416‑259‑3737). What happened next was extremely disappointing. Instead of listening to my concern, the man who answered immediately got defensive, started talking over me, and insisted his product is "number one" and that they "never have problems." He wouldn't let me explain my issue. I told him I live in London, Ontario, and I asked if there was a way to send the bottle back -- maybe a shipping label or return option, since it was clearly defective. But he refused. He was rude, aggressive, and unprofessional, saying it wasn't his problem and that I'd have to drive it back to Toronto myself. When I calmly said this isn't good customer service and that I might leave a review, he mocked me and said: "Go ahead. Leave whatever review you want." This is not how a food company should treat a loyal customer who simply received a bad product and tried to handle it respectfully. Businesses that stand behind their products know how to handle issues with basic courtesy, responsibility, and respect. Sadly, this was the opposite. I won't be buying from them again, not because of the olive oil -- but because of how they chose to handle a real concern. That tells me everything I need to know.

    This place is a serious gold mine of deliciousness. Thry havr ptepatrd foods and a diverse…read moreEuropean Deli, and Even Lebanese, Armenian treats to offer. The Fridges syock different harder to find cheeses, and i even found the wild chetries and wild atrawbetties in syrup that are just a treat with ice cream. Its a fantastic place with teally good pricing, freah baked goods, svoury and sweet pantry items and extremely friendly staff. A must stop if your ever in the area!

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    Pristine Fine Foods - Pristine Fine Foods

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    Pristine Fine Foods - Kokorec ready to eat meal, Turkish food

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    Kokorec ready to eat meal, Turkish food

    Hyperama - intlgrocery - Updated May 2026

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