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Hyde & Associates

5.0 (4 reviews)
Closed • 8:00 am - 5:00 pm

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Carly Kelley McDonnell - Berkshire Hathaway Montana Properties - Central Missoula Condo. Listed July of 2016.

Carly Kelley McDonnell - Berkshire Hathaway Montana Properties

(5 reviews)

Despite COVID and all the chaos happening, Carly was there for us. She was always quick to answer…read moreany questions we had and guided us through every detail in our first home purchase. Missoula's market is incredibly hard to navigate right now with the supply and demand issues. She always updated us immediately when a new home was on the market within our needs and found a showing time that worked around our busy schedules. My husband was comfortable through the process as Carly made us feel like her friends that she truly cared for instead of a simple business transaction! When we closed on the house She was there for us and helped communicate with all parties necessary as needed. We know she will keep us updated on any helpful tips for the home we are in even after settling in. If you want a knowledgeable, courteous and communicative realtor to be by your side through your buying venture, Carly is your gal. We will most certainly go through Carly again if we have any buying or selling needs! To top off the entire buying experience She had our first decoration for our home made and gifted it to us upon closing. We will always be grateful

The Kelley Team was an absolute dream to work with. Carly assisted us in selling our home and…read morepurchasing a new construction build. Carly is knowledgeable on the ever-changing landscape that is real estate in Western Montana. She helped us every step of the way for our simutanous selling and buying. Carly made me feel like I was her most important client at all times, being responsive same day to any questions or concerns I had along the way (and there were many!) I am a customer for life, this is the second home Carly has helped me purchase. I will continue to exclusively use The Kelley Team. In my honest opinion, Carly is the smartest and best real estate agent in Montana. Thank you so much Carly for making an otherwise stressful process smooth and easy. You are truly an expert in real estate and I am lucky to have you on my team.

Rent Smart Missoula - Tom and Mary Hurd, Owners

Rent Smart Missoula

(14 reviews)

I would not use these people for your property management. I completely concur with Hannah M - only…read morefrom the property management side. The wanted to terminate the contract (unilaterally no less) - and then CHARGED us to "buy out" the contract. They refused to continue with us. Later they suggested that it was because we hadn't gone through them for upgrades they wanted (we lost two months rent getting the upgrades on our own). Be very very careful with these two. We are now renting the property for more per month, and expenses are much less...oh, and one more thing: be VERY careful about how they document what works and doesn't. We had items that went with the house that were destroyed that these people refused to take responsibility for. Additionally, doors that were in perfect working condition when they started managing, had been broken somewhere along the way. Tom claimed they fixed it "for free" and claimed it had been broken when they took over. I RECOMMEND DOCUMENTING EVERYTHING (and good luck with that, because they won't let you be present for inspections - Tom said, "that's not the way we operate". Do it yourself or find a different property management company. I sure wish we had.

Mary is extremely unprofessional & deceiving. I was a tenant. She disclosed inappropriate…read moreinformation about the owner of the house & how she had unsuccessful been trying to get out of her contract with them. Rent Smart took over management after I had moved in. When I moved out I had 2 people cleaned the house for 8 hour. After her inspection she calmed that her cleaning company needed to clean the place for an additional 13 hours. One of the bizarre things she claimed was dirty was the floor boards because they had dried paint on them from before I moved in.They charged me to replaced a fully functional shower head because it was ascetically pleasing. The house was a hot mess. It had a cracked foundation which caused water to pool in my bathroom on a daily basis. It also had mold issues. They are willing to rent any kind of property no matter how run down it is.

Hyde & Associates - realestateagents - Updated May 2026

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