I was upgraded to the Horizon Suite, which has a beautiful city view from the panoramic windows. Lighting was nice. There are accent lights and movable spotlights at the bedside, along with automatic floor lighting. It was actually two connected rooms, but my keycard wouldn't open the second room; I had to contact the front desk about it, but someone arrived quickly to give me an updated key so that was all fine. It's a beautiful hotel as well. I had a good time just exploring the hotel, but it's in a great location for exploring downtown too. Fitness center is amazing. Tons of different machines, basically everything you need for a full body workout. No barbell, but I suppose they don't want people injuring themselves. read more

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Whenever I'm in Dallas, this is my go-to hotel! The staff is always incredibly friendly, helpful, and welcoming. The rooms are comfortable, the selection of suites is excellent, and the location couldn't be more convenient--everything you need is close by. A special thank you to Michelle Tagovailoa, who always goes above and beyond to take care of us whenever we visit. She consistently makes us feel welcome and ensures we have a great stay. And if you're staying here, make sure to grab drinks at Crown Block. The views from up there are absolutely incredible and not to be missed! Highly recommend this hotel for anyone visiting Dallas. We always look forward to coming back! read more

We had a conference there last week with approximately 400 attendees. Here's the good and the bad: - My room with two queens was really spacious which I liked. There's a lounge chair along with a long desk. Our mini fridge did not have drawers and was pretty small. Wish we had a microwave. I did like the blinds that went up and down at the flick of a switch. - I did not go in the pool but could see it from my room and it was tiny for how big the hotel is. - My room was in the atrium side but there's another tower that's a further walk from the conference spaces that would've been annoying to walk to/from - The AC did a pretty good job of standing up to the Dallas summer heat - The food itself was just fine. The roast was definitely better than the chicken. At least we didn't get sick from the food or salad. read more

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My husband booked a room here because we had an early morning flight to Jacksonville. It is a nice hotel. The lobby is pretty and so was the room. The shower in the morning was not hot. There were only two restaurants on the second level for such a big hotel. I got a takeout steak sandwich from one of them for dinner and ended up getting sick. read more

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We were being tourists in nearby Dallas for a day and stopped into the Hyatt to the lobby area bar called Monduel's. We'd been here before about 2 years prior. We sat for a bit and a server brought menu. We ordered drinks and they were made and promptly served. We enjoy just sitting at Monduel's, relaxing for a day of touring and enjoying a cocktail and sometimes a snack. We'll be back to Monduel's. read more

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I have an annual conference I attend at this hotel, and look forward to coming back every year. I've also recently stayed at this hotel for a personal trip to Dallas. Overall, I give the hotel very high marks for cleanliness, room condition, and the amazing staff. I think the food at all the restaurants is good, but a little on the pricey side. It is a very convenient option though. The same with the small convenience store/coffee shop in the lobby. It is nice to be able to grab something quickly though when you want. I will note that if you are on the train side of the hotel, there is some noise as others have noted. I certainly think the hotel has done about all they can to mitigate the noise and they do provide earplugs in rooms on that side. While there is a lot of stuff contained in the hotel and you wouldn't necessary have to leave if you are there for a conference, when you do you'll almost certainly have to take a ride share or drive a car. There isn't much within walking distance of the hotel. I have walked to Dealey Plaza before, and that was super easy. Great place to stay, and looking forward to being back again soon. read more

I have stayed in this hotel a few times for different occasions and it's amazing staying here during NYE as they have a drone show with amazing display of fireworks. The experience so far has been great as far as customer service and stay. I definitely recommend this hotel. read more

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Tina was amazing at check in I got in super late but she greeted me with a smile and good energy. This is also one of the nicer hyatts I've stayed at and would definitely recommend read more

Hyatt Regency Dallas - Lobby atrium - Hotels Near Me - Dallas, Texas

The location of this hotel isn't ideal. You're right between a major highway and a major railway, so there's plenty of noise during the day and at night. The location is also not particularly walkable to restaurants and entertainment. The hotel is attached/connected to the Reunion Tower, which makes going there convenient if you want to go there. The downside is that there isn't a separate entrance for Reunion Tower, so there's a lot of traffic coming through just for that. There's no free coffee in the lobby; they really want you to purchase coffee at the coffeeshop in the hotel. The Courtyard across the street at least has free coffee in the lobby. The mezzanine restaurants are small, busy, expensive, and not that good. The room was fine, though nothing special. The shower needed to be re-grouted to fix the rust developing in the grout. The ballroom spaces are great for conventions and trade shows. read more

Attended a conference and stayed here. The rooms are clean, the housekeeping staff are great. The hotel has a small gym and dimming pool area. The various restaurants in the hotel all had great food. They also have a small convenience store in the lobby, the staff there were awesome. Overall, it's was a great experience. read more

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Great hotel with good staff. If you text them, they will answer questions right away, even if hundreds of other guests are staying there for a conference. Really good conference facilities too. read more

I ordered DoorDash to the Hyatt Regency Dallas and accidentally fell asleep for a couple of hours after it was delivered. When I woke up, the order was nowhere to be found. DoorDash provided a delivery photo clearly showing that the order had been left at the front desk, yet the front desk staff could not tell me what happened to it or where it had been moved. I got essentially no help trying to locate it. I understand the hotel can't be responsible for every delivery, but when an order is visibly delivered to the front desk and then disappears, I would expect the staff to at least be able to explain what happened or make a reasonable effort to help. Instead, I was left with no food and no answers. I usually stay with Marriott properties and decided to give Hyatt a try. This experience definitely did not give me a reason to switch. read more

May return return for the tunnel to the Union Station. Thanks for having the French Open (tennis) in the tv lineup. The tiny swimming pool is a deterrent for me: unbelievably small for the size of the hotel! Choosing this hotel, is due to its proximity to the Union Station, due to me being a train head. The 1,120 rooms hotel is decent, close to Dealey Plaza but it's in nowhere land: "Downtown" label is bit misleading. Our room is spacious, with a good view looking out west, Margaret Hunt Hill Bridge, Trinity Overlook Park, etc. The water pressure is good as well. The second luggage rack bought in in less than ten minutes after my request (why don't hotels provide two when they expect two people are checking in?) Hyatt is part of redevelopment project by the city, with two other components (Union Towner/Crown Block and Union Station). It's very convenient to pop over to the Ball to have a drink, watching the sunset (dinner needs reservation). When we checked in at 10pm, there was one lone staff who was distant. As he was checking us in, I tried to start a small talk, asking him the best way to Fort Worth. "Uber." "Not train?" My homework tells me, the train station is only 8 minutes walk away. "Nay." The following morning, I ask for the direction to the station (tunnel is closed according to online comments...). Two employees (valets) gave us Google Maps direction, which is the road way. It seems non of the staff know about the tunnel. The tunnel between the hotel and EBJ Union Station is clean, well lighted and maintained. A city staff walks it once an hour (don't know about weekends but it opens at least on Saturday), and it closes at 7pm. Room key gets you into the hotel. Edit: regarding the front desk staff, he said the pool hours are 7am-11pm (... which is unusually long ...). So I rushed to the pool after putting down the luggage in the room, only to find the un-yielding door to the pool: it was locked. The following morning, I went down again, to find this tiny pool and the unappetizing deck. read more

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Upon arrival the Valet who was standing looking at us did NOT come to the car until we were out of the car...he did NOT help with the unloading of our luggage. He stood there and watch my son and myself age 69 unload our 3 suitcases and other bags. They got a luggage rack for us to put our stuff on. Marco another Valet came to help push in the rack. He left it with me. I asked for a Bellhop and there wasn't any one working so we had to push it up ourselves. The next day coming back to the Hotel, 3 Valets were standing and talking and didn't approach the car until we were almost in the hotel. This is the worst service I have EVER received at a Hyatt Regency. read more

The elevator was the best part! The rooms were clean and they had great customer service. But the pool was too small, food was expensive, and Reunion Tower was absolutely terrifying. Still very good though. read more

In town for 4 days. We stay at the HR Dallas. Great hotel, service and the within walking distance to some attractions. The gym was fine, second floor bar was open till midnight and the breakfast was fantastic. 25 mins from DFW airport ( no traffic ) read more

Hyatt Regency Dallas - Second floor - Hotels Near Me - Dallas, Texas

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A really good downtown hotel that has easy access to convention center from about two blocks away. The restaurant is really good and the café is perfect for grab and go. The staff were very kind and friendly and accommodating. It is very close to the JFK memorial and walking distance . Honestly, it serves some of the best salsa I've ever tasted in my life at the restaurant for breakfast. Definitely a place I could recommend. read more

Great stay at the Hyatt Regency Dallas. The hotel is clean, comfortable, and well maintained, with a welcoming atmosphere throughout. The staff were friendly and professional, making check in and the overall stay smooth and enjoyable. The location is convenient, and everything felt easy and relaxing. read more

Hyatt Regency Dallas - Hotels Near Me - Dallas, Texas

This review is solely for their security/parking staff. Apparently then open this lot at 6, if you try to come back any time before hand, you will be met with a "lot full" sign. There is additional parking much further down the road. But I don't see how that is necessary when the only barrier to this lot is the sign and security guard that is sitting there doing nothing. Does the lot look "full" to you? Forgive the ugly reflection.. I called to inquire and was met with a "I'm not sure why they are not opening it." read more

Hyatt Regency Dallas - Hotels Near Me - Dallas, Texas

I ate at the bar in the hotel and our waitress, Holly was awesome. The smoked wings were good. The caesar salad was okay - nothing amazing. The drinks were good. read more

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Overall very impressed by this hotel. At one point I had Hyatt status, and I didn't think I had it anymore, but apparently I still do... I arrived around 11:00 a.m. on Sunday expecting to wait for a room, but the front desk employee (Michelle) got me into a room right away, which was great. I was there for a conference and someone else I talked to at the conference said they had the same all-star treatment, though, so it wasn't just me. The initial room they assigned me to apparently wasn't ready, but the Michelle said she could get me into a different room - a "better room" that's also more "female friendly," although I'm not sure what that means. Regardless, my room on the 17th floor was extremely comfortable, especially the bed. (It was tough to leave it today!) Pros: -Super comfy king size bed (I had a king room) -A lot of drawer space and closet space -Nice bathroom, although with some odd (maybe old?) saloon-type bathroom doors -2 water bottles free per day for me (since I have status with them) and 2pm checkout -Very nice venue for a convention. A large hotel but not too large that you can get lost easily IMO -Has a pool, although I didn't use it, plus a restaurant, bar, and coffee shop -Nightlight - when you walk across the room to the front or bathroom, when all the lights are off, a small nightlight goes on. I haven't seen that before and it's a smart feature to have. Picky cons (which don't affect my 5-star rating): -Shower only (no bath) and quite slippery -Room seemed to be either too cold or too hot no matter what temperature I set it at, but I am picky about temperature -Kinda/sorta within walking distance to things but in Texas it seems like most people will drive places instead of walk -I usually like to sleep on the right side of the bed but didn't see any charging outlets. Lo and behold, there were two of them, but only on the left side of the bed. Since it's just me this trip it didn't matter, but if I had a companion they might have wanted to charge their devices too. Overall I would stay here again the next time I visit Dallas. Michelle was my front desk employee again for checkout today too, and remembered me, asking how the convention went and if I wanted a water for my ride to the airport - very good customer service. read more

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The Hyatt Regency in Dallas has always been a go-to hotel of mine to stay at whenever I'm visiting. It's in the heart of Dallas, so everything's nearby or a short drive away! This hotel is HUGE and part of Dallas' skyline... very beautiful at night. The convention center is only a 4 min drive away, less than 20 minutes walking. The Reunion tower is also connected to this hotel. HIGHLY RECOMMEND visiting if you haven't! The views are amazing! The restaurants/bars inside are also great. Like if you don't feel like going out and leaving the hotel, their restaurants are lovely options, cannot go wrong. read more

Found a rather large insect on the floor of my room. By the time they sent someone up it had crawled under the bed frame. Was told the hotel was sold out. Ultimately they gave me another room. Overall the hotel could use a deep clean from the HVAC vents to the grout lines in the shower insert. Meeting rooms as well have soiled carpets. read more

Hyatt Regency Dallas - Insect - Hotels Near Me - Dallas, Texas

Let's start by saying this is a high traffic hotel!! Right in the heart of Dallas and truly a HUGE hotel. You can tell it's an event/ commercial hot spot because of the sheer amount of groups, from corporate conferences to sporting events and large celebrations. I stayed here while in town for a business conference and this is where our company booked us. I was definitely impressed with the room and number of amenities at the hotel. Multiple restaurants and bars, a great fitness center, cafe, store and huge rooms with a view! It felt clean and updated and I had no issues with my actual room or hotel service. There were a lot of people at all times in all areas, so I wouldn't choose this hotel again for leisure or a moreso "relaxing" stay. We ate at the restaurant and the food was ok--nothing to write home about. My biggest complaint is that there is a really large atrium in the center of the hotel where the restraints and bars are. My room was on one of the middle floors facing the atrium and I could hear every noise from my room until late in the night. I was woke up multiple times by cheering, yelling, kids running down the hall, laughter and loud talking ALL night from the atrium. These rooms are clearly not sound proof. I did call concierge and the offered to move me rooms but it was 1 in the morning and I had an early work day and was not expecting to pack up my room and move in the middle of the night. I was extremely frustrating and feel the should mention these rooms can get loud if you are in one of these rooms. It was not ideal to deal with when needing to be up and moving at 5/6am. Other than that, the hotel is what you can expect! Oh and the pool area sucked. Definitely don't book here if you're wanting a summer escape in the water. read more

Hyatt Regency Dallas - The atrium - Hotels Near Me - Dallas, Texas

great location and room with a view, front desk help was fast and friendly checking in, valet parking was good didn't have to wait for car too long, and bed was comfortable. The bar was convenient and made good drinks. Secondly staying here again. read more

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The Hyatt Regency Dallas is a 28-story, 1,120-room hotel in Dallas and is one of the largest near the Convention Center! Easy to find, look for Reunion Tower which is right next to it! High end hotel and the staff is absolutely 5 stars! Rooms are 5 star and the entire facility is as well. It is well maintained! The views are fantastic at sunrise, sun set and at night! Lots of places to keep you busy if you remain on site! Lots of places near by, but take Uber/Lyft/Taxi. read more

Stayed here for 4 nights for a conference. We had a room that faced the busy freeways. It was very noisy so I had a hard time falling asleep at night. In addition, the furniture could use an upgrade. The one chair in the room, the leather was worn out and peeling, the drawers wouldn't close, etc. read more

My daughter and I have stayed here 2x for the girls National Volleyball tournament. We love the location because it's a short 10 min walk to the convention center and far away the craziness at the Omni. You simply take the escalator downstairs to the tunnel and walk another 3 short blocks to the convention. Easy! Both times I checked in with the Globalist status but the hotel did not offer any room upgrades. We did request a higher floor room not facing the atrium to avoid the noise that travels up from the open atrium. The rooms are basic but clean and comfortable. Shower has good water pressure . Hotel honors free breakfast, water, parking for Globalists. Since our games start bright and early at 7am we cannot eat breakfast at the restaurant but we were able to get food at the cafe each morning. The hotel allocated $25 for f&b per person each day. Tip: If the hotel is one of the "stay and play" sponsored hotels, they will also offer free late 6pm checkout. I like the location of the hotel because it's a short walk to the Dealey plaza and Exchange food hall. 10 min ride to the arts district, Terry black's, Love field airport. Would definitely stay here again! read more

Hyatt Regency Dallas - Cafe menu - Hotels Near Me - Dallas, Texas

Definitely a decent place to stay. Stayed in a tower overlooking the rail line, so you can hear that at time. Sometimes you can hear people in the hallway if they are a bit loud. The room was clean and the beds were comfortable. Great views from the room of the city skyline. The hotel is kind of tucked away on it's own. That leaves a lack of dining options that you'd get at other hotels in the area that are more centrally located. When I was there, there was some sort of conference and I'm guessing that's why the restaurant was buffet style. Found out after 45 minutes in line that was all, no menu to order from, so had room service. Better communication at check-in about that would have been nice. The drop off area for cars could use more organizing, or bigger area for everyone coming through. Takes a bit at times. read more

I'm a World of Hyatt Member and this is currently the best Regency hotel I've stayed at this year.... Location: Centrally located in Dallas, the Hyatt Regency were short drives or Uber rides to all the shopping, dining and touristy areas we visited. Additionally, the Regency is adjacent to the iconic Reunion Tower. This was a great visual point of reference of our hotel whenever we were exploring. Additionally, if you want to take the Reunion Tower tour, you can walk to the entrance from the hotel lobby...which we did. Staff and Service: Everyone friendly, personable and professional. The front desk staff was awesome checking in and checking out. Customer service reps welcomed me via text message when I checked in. They helped me with property questions and confirming my late check out request via text. Excellent. The Valet staff were efficient and helpful with local directions. Housekeeping: The staff was friendly and on point. Amenities Gift Shop - Fully stocked with drinks, snacks, souvenirs and sundries. It felt like a mini whole foods with their quality selecltions Fitness room: Tons of cardio equipment, workout machines and a full rack of dumb bell weights to get your workout in. Lobby - Spaciously massive and inviting with water fountains for pics. Room Clean with modern furniture. The long desks allowed me to get some work done for a couple of hours. The big flat screens were modern and I was able to connect my phone so I could watch from my Amazon Prime and YouTube accounts. The bed was comfortable with soft pillows. The bathroom had plenty of water pressure and hot water. This is my go to hotel for all my future Dallas visits. Safe Travels! read more

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Came back to the hotel after long work day at work and the room looked like this. Do not disturb sign was not on the door. Front desk had no explanation. Never again. read more

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Over the past thirty-five years, I've traveled to and through Dallas more times than I can count. And yet it was only recently that I stayed at the Hyatt Regency Dallas. I've been to many other properties including the airport Hyatt, but never here. This hotel has a lot going for it. It's in a great location if you're going to any activities downtown and yet it's easy to travel to other parts of the metroplex. I was very happy with my room: immaculate, modern and with the best set of blackout window shades I've ever seen (powered no less). The atrium atmosphere is pretty typical Hyatt but very pleasant to be sure with bar and restaurant centrally located. The meeting space was decently sized and easy to traverse. Staff was very responsive and accommodating. I will definitely return here. Recommended. read more

Absolutely cherished my stay at Hyatt Regency Dallas Downtown. Check in experience was great where I was able to get access my room at 2 PM. Room was large and spacious with all the necessities for a comfortable business stay. Loved going up and down on the elevators that had a view of Reunion Tower and the lobby bar. Grabbed snacks and an actually decent wine in a can from the Coffee's Post at the lobby level. Also enjoyed a night cap and delicious quesadillas with good service at Monduel's on the 2nd floor. Location of the hotel was convenient with easy access to downtown for both business and leisure activities. I would definitely stay here again! read more

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We recently stayed at the Hyatt in Dallas (July 6-11). The hotel is gorgeous. The checking process was very easy for both my friend and I who arrived on different days. I love their little show they have with coffee and grab and go snacks, this was clutch for us. I would definitely come back! read more

Always liked this Dallas iconic hotel. Defining part of the Dallas skyline. Dinner at reunion tower is always a great view of the city. If visiting Dallas definitely put this on your tourist list. read more

The Hyatt Regency Dallas is one of the largest convention center hotels in Dallas. It's connected to the iconic Reunion Tower. While this hotel is best if you're attending a convention, I stayed here for a staycation and came away pleasantly surprised. My Overall Rating - 5 Stars for my experience 4 Stars if you're staying here for a convention 3 Stars if you booked through a travel website Atmosphere - If you've ever seen the Dallas skyline, you've noticed the Reunion Tower (the building that looks like a dandelion). This tower is fixed to the Hyatt Regency Dallas, a 1200+ room hotel and convention center. The lobby is open, clean, and full of energy from visitors. It's also very nice. The hotel appears to have been remodeled. 1 Star. Service - I made my reservations through the World of Hyatt program (free to anyone), and a few days before my visit, the Hyatt team reached out to welcome me. After a few e-mail exchanges, I shared some requests and the team made it happen. My expectations were blown away. Thank you Oscar and the Hyatt team for helping us upgrade to an amazing room! Also, the valet was always extremely busy, but the team always kept things moving. Kudos to the entire team. 1 Star. Facility - While I was here for a 3 day weekend, I took some time to explore the hotel. It's big - massive. The Lobby floor contains numerous meeting rooms, as does the floor below. My room (2622) was recently remodeled. It was very spacious, contained accent lighting, and a huge 60" TV. We also had the adjacent room (2620) with access to separate living and dining areas. Best of all, we were located downtown, easily accessible via Uber or the underground walkways. Thanks again Oscar for the upgrade as the rooms were fantastic. 2 Stars. Will I Return? - Yes, but I have to offer some disclosure. My experience was amazing, and it was 5 Stars. If you were staying at the Hyatt Regency Dallas for a convention, you will be very pleased. However, if I recommended a hotel to an out-of-town friend, I would probably refer them to a boutique hotel. YMMV. 1 Star. My Yelp Rating Scale (Sum of all parts): 1 Star - Atmosphere - Is it a cool dive? Perhaps an upscale place? No matter the type, atmosphere plays a big part and I'll give a star if I like it or thinks it has great charm. 1 Star - Service - You can have a great meal with bad service. But that's also what can make a five star joint drop to four. It's important to the dining experience that service is great and on point. 2 Stars - Facility - I'll award up to two stars for the facility, since this is the main reason we go out. Sometimes the extra star is given for value, but it's really all about the facility. 1 Star - Will I come back? - If I know for a fact I'll return, I'll give this a star. A place has to make an impression for me to return. Each Category can be given up to 1 star except food (2 stars) because I consider all these categories important to the overall dining experience. I will sum them up to provide my final Yelp score. read more

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So, I was staying at the Hyatt for a work conference. The Hyatt is at a great location in Dallas. The Hyatt and its restaurants are nice. The pool is lacking in a major way. It's not much bigger than a jacuzzi with no other amenities such as a hot tub or bar. The fitness room is really nice with good equipment, fresh towels, and water. However, there were no cleaning wipes to wipe down equipment when you were done using them. The observation deck is nice but there were no amenities there either such as a bar or shade to get out of the sun. My room was nice but lacked on a decent size fridge normally found in hotel rooms and it did not have a microwave. I think there must have been an accident in the bathroom because the cloth shower curtain had bloody fingerprints on it. As most hotels, the pillows were horrible and I had 2 insect bites on my ankles that appeared overnight during my stay. Pictures are attached. read more

Hyatt Regency Dallas - Bloody for print on shower curtain - Hotels Near Me - Dallas, Texas

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Third time staying at this hotel! 5 stars for cleanliness 5 stars for customer service 5 star for the bar because the drinks are STRONG and just right! Never had any issues when staying at this Hyatt. Plus we found a cute little book near the restaurant. It was a signed copy of Tommy's Magical Wheelchair by Yolanda Pigatt. Hope I spelled it correctly. The hotel said my daughter could keep it! As you can see below she has it on her table now. Top tier customer service. I'd definitely be staying here again. read more

Hyatt Regency Dallas - Room - Hotels Near Me - Dallas, Texas

Emeka at the front desk is very nice and helpful. Me and my partner always look forward to seeing him whenever we stay at the hote!

Came for a convention hosted by the hotel, and had a great stay. Both the rooms and staff were excellent, and our stay was reasonably priced. Despite the high volume of people there, the staff handled everything from check-in to valet service to bag check with ease, and kept the area quite clean. We did have some issues with elevators going out repeatedly, but they were generally serviced and ready again the next day. I would have no hesitation about staying here again. read more