Disdain for and defensiveness against customers is a longstanding tradition at this location. Staff…read moreare uncaring and aloof and even the simplest of questions are either challenged or ignored, take your pick. There are plenty of other options in the area that actually like having customers. Avoid.

I have left maybe 5 reviews in my life for a store or product. I say this to emphasize that it…read morewould be wrong if I did not go out of my way to try and convey at how good the staff was to me a week ago when shopping for a harder to find bourbon. The owner, Gary, not only found the bottle but spent time showing me around, sharing stories and history, and shared a wonderful tasting glass with me. His staff was so willing to engage in recommendations and helping me branch out. Truly the best liquor store experience I've ever had.

GREAT SELECTION OF WINE =======================…read more My husband and I were invited to dinner at my cousin's home nearby, so we wanted to bring a nice bottle of wine. We were directed to Metcalf by someone who worked at Sprouts nearby. I guess you can't buy wine in the market in Overland Park which is a bit of a pain. We brought them a bottle of the 2022 Sequoia Grove Cabernet Sauvignon from Napa Valley. I cannot remember if I tried it as we started off with some other bottles of wine with dinner.

I love this place! Friendly service, fair prices, good selection, always some store picks, and they…read moreput allocated stuff right on the shelf - not in the back room for "regulars" and fair prices. Today I just happened to walk in when they were putting Knob Creek 18 out. On my last trip Larceny BP was out and I often find my favorite ECBP here. I don't live here but when I visit this is my first and favorite stop!

I called and asked them to put a hold on $100 plus product and they told me that they couldn't do…read morethat. Also, their price of a bottle of Kendall Jackson Chardonnay is five dollars more wine.

Love this place! Great prices! We come here all the time and are never disappointed. They have just…read moreabout anything and everything! Conveniently located right on Metcalfe.

I moved to this area about 3 months ago. This is very close to my home. It has new owners lately…read more The old owners were nice people. I've noticed now the new owners are selling coke! And cigarettes! That's big for me, otherwise I'd have to go to Qwik trip or gas station. I was in tonight and saw the coke and cigarettes but they don't have my brand. Before I could even pay he had ordered my brand. And said they will be here tomorrow. These people are wonderful! They are in the process of stocking the store up and welcome any suggestions of what else to stock! Wonderful place I highly recommend!

Smaller neighborhood liquor store that'll get the job done in a pinch. If you're into variety or…read morespecifics, a bigger store will be your spot, but this was good for what it is. I needed some champagne for a nearby event and there were only four bottles to choose from and not much above the typical $15 range. The beer selection was basic on a quick glance, especially compared to most of the liquor stores I pop into these days (Mike's, Hy-Vee Wine & Spirits, Plaza Liquor, Lucas, etc.) The woman running the counter was super friendly and efficient, and I could see this being a good spot if you live nearby.

This store is literally around the corner from my house. I'm always greeted when I enter and the…read morestaff Matt, Stephanie and several others whose names I'm not familiar with yet, has the best customer service. My husband and I are both senior citizens, and they are always willing & ready to help carry/take our purchases to the car. We love the family feel of this store. I'm usually there at least once a week. This will aways be our go to liquor store.

Awesome service especially the blonde guy Regan. The selection is excellent. As are the prices and…read moreemployees. They are right around the corner from another liquor store. Thier nearest competitor smells like mold and the people are not nearly as inviting.

Pretty solid spot in Lenexa for your wine & spirits needs. I would rate their wine range and…read moreselection above average for a liquor store of their square footage, because they have a really nice setup of wine sorted by variety and region. Coolers line the north wall with national brand beer, craft beer, both local and regional, and ciders. I mean, you do want these cold, generally, so having so much of a selection in coolers is nice. My only note is that their craft beer selection tends to be more on the hoppy side, while I prefer malt over hop. But that's just me, and I'm not holding Justin's to that bar. Justin's also has a walk-in 'beer cave' that allows you to pick up beer in larger quantities. Nice touch! Pricing is right on the level with the market and they always have someone to help you up front. Another nicety is that they will frequently have local producers or liquor distributors that will do samplings in-store. It's a great way to engage with the producers/distillers, and maybe even expand your palate. Honestly, I frequent Justin's because they're the only local-to-me place that carries the canned wine that my wife likes to drink. But I've gotten to know the place & it's a pretty good neighborhood anchor.

First off I'll say Justin's has an amazingly large selection of items. It looks clean and well…read moreorganized. The customer service is disappointing. Someone spoke to me. I can't be sure if it was an employee or another customer. I'm really hoping other customer because I was so obviously lost in the tequila aisle and he just kept straightening bottles and moving on by.

I had a disappointing experience at this store. I was looking for a specific tequila bottle and…read moreasked an employee for help, but they were rude, dismissive, and acted like my question was an inconvenience. Instead of trying to help me locate the bottle or suggesting an alternative, they offered little assistance and seemed uninterested in providing customer service. I expected a much friendlier and more professional experience. Customer service makes a big difference, and unfortunately, this visit left me frustrated. I hope management addresses this iss

I'm not much of a wine drinker but we were in the mood so I went in and the gentleman up front was…read moreextremely helpful! He showed me a few different options and even swapped it out for a bottle in the cooler and gave me a little history lesson! Thank you!

As a yelper, I love total wine and more! So much variety including for theTHC lovers! The staff is…read morealways so kind, and the stores are always so beautiful, especially this one.

I placed an order online after they closed one evening and it was ready by 9 AM the next morning…read more I drove over to Total Wine and pulled into parking spot number 1, I hit the link that they had texted me, and the kind of gentleman brought out my order in about five minutes. They have the best selection in town and their prices are lower than Walmart or any other liquor store. I'm a fan of the brand in general. We had them in Las Vegas, where we lived for 12 years. If you buy enough booze, you can get into the Grand Reserve Club where you can get access to allocated bottles and other cool perks, such as free classes with distillers and vintners.